Mortgage Decisions Reviews 648

Robyn and Mark have been amazing in securing us a loan with a competitive price from the whole market and within time.

We look forward to buying our new home now.

All the staff were so helpful and were able to guide me through sorting my first mortgage on my own. Big thank you to Jamie who was very friendly and patient on the phone explaining everything in detail. Helen and Matt were great sorting out the detail for my mortgage and life insurance.

I had recently utilized the support of Mortgage Decisions to get a mortgage offer. Megan who was the adviser, had been prompt and transparent with the information right from the start. There were multiple queries raised but Megan diligently helped in guiding us to provide the right documents to respond. Also a special mention to Helen who seamlessly covered whenever Megan was available with the same amount of promptness in support.

I wanted to take a moment to share my excellent experience with Tom D, a Protection Adviser from Mortgage Decisions. Tom recently assisted me in choosing the right Life and Critical Illness Cover, and I must say, his service was exceptional from start to finish. Tom was incredibly polite and a pleasure to deal with. Unlike others who may sound like they're reading from a script and rush you for answers, Tom truly shined as a people's person. He patiently advised me on all possible options, ensuring I felt comfortable and informed throughout the entire process. His support and guidance were invaluable, and I am genuinely grateful for his assistance. Without a doubt, I would highly recommend Tom and Mortgage Decisions to anyone seeking such services.

Toby and Helen have been wonderful, great communication, made the whole experience easy and free from any stress. Would highly recommend.

Positive experience, customer - support all round the clock. All hands were on deck to ensure a worthwhile experience.

I couldn’t fault Tom atall, he was very helpful and very polite on our telephone call, he helped with any questions I needed and got us up and running very quickly - Thankyou for your service very happy :)

We used mortgage decisions when buying our house and couldn't thank them enough.
Once the mortgage was completed I had a phone call from Tom Davies in regards to life insurance, something we have been putting off for ages. Tom made the process so quick and easy and STRESS FREE! I cannot recommend these guys enough!
Thanks again Tom!

As a first-time buyer, I was initially nervous about the mortgage process, but working with Mortgage Decisions completely exceeded my expectations. Matt and Jon were nothing short of exceptional throughout the entire journey. Their professionalism, expertise, and efficiency were evident from the very start.

They made what I thought would be a daunting experience incredibly smooth and stress-free. Matt and Jon kept me informed every step of the way, providing clear explanations and regular updates so I always knew where I stood. Their communication was outstanding, and they were always quick to respond to any questions or concerns I had.

The whole process was handled with remarkable speed and precision, which really put my mind at ease. It was clear that they genuinely cared about ensuring everything went as smoothly as possible for me. I couldn’t have asked for a better team to guide me through such an important milestone.

If you’re looking for a mortgage broker who is professional, efficient, and genuinely supportive, I wholeheartedly recommend Mortgage Decisions. A huge thank you to Matt and Jon for making my first home purchase such a positive and memorable experience!

Kevin was very responsive and professional. Many thanks for all your hard work.

I cannot recommend Toby Adair and Helen Turton highly enough! From start to finish, they went above and beyond to secure the perfect mortgage for me. Their expertise, professionalism, and commitment to their clients truly set them apart.
What could have been a stressful and overwhelming process was made seamless and straightforward, thanks to their clear communication, attention to detail, and genuine care. They were always available to answer my questions, provide updates, and explain everything in a way that was easy to understand.
Thanks to their hard work and dedication, I now have a mortgage that suits my needs perfectly.
They are simply the best!

I cannot recommend Max and Jon at Mortgage Decisions highly enough! As a first-time buyer, the process of getting a mortgage seemed daunting at first, but Max and Jon made it an incredibly smooth and stress-free experience. Their professionalism, expertise, and friendly approach put me at ease from the very start.

They patiently walked me through every step, explaining all the details in a way I could easily understand and ensuring I felt confident in my decisions. Their guidance was invaluable, and they went above and beyond to find the best mortgage for my needs.

I’m so appreciative of the support they provided and the care they showed throughout the process. If you’re looking for dedicated, knowledgeable, and supportive mortgage advisors, Max and Jon are absolutely the team to trust. Thank you both for helping me achieve this milestone!

Mark Dickety  Broker is a great Broker.
Always reassuring and saved the best for last and sealed this Mortgage deal just in time for Christmas

Brilliant service, quick and efficient. Toby was a great help and helped me understand the process fully. Really grateful for their time.

5* for Simon! I can't rate, recommend or thank Simon enough for his support during our mortgage process.

He took the time to understand our situation and put his expertise into practice securing us our mortgage. He is very knowledgeable and provides solid advice.

I look forward to using Simon as our mortgage advisor going forward.

Jamie & Helen were so helpful and made every part of this journey stress free. The gave us our options and advised us what's best and ensured we had all the documentation without any hiccups. Couldn't recommend Mortgage Decisions enough! Thank you for your excellence customer service :)

Max was great - very helpful, very informative, great communication. Would definitely recommend and will use again in the future, it was an easy process with this company. Thank you!

Joe was incredibly friendly and supportive throughout my entire mortgage process, going above and beyond to help me secure a 5% mortgage offer. He was consistently attentive and available to answer all of my questions, which was invaluable as a first-time buyer. Robyn was also fantastic, keeping me updated at every step and always just a call away whenever I needed assistance.

Thank you both so much for making this experience smooth and stress-free!

I would totally 100% recommend Megan Morgan mortgage adviser.
Megan was very professional, polite and explained everything clearly, very helpful.
She is extremely knowledgeable and has been absolutely amazing from start to finish with everything. She set my mind more at rest.
She was available all the time to answer any questions I had and would always return my calls. She explained everything really well and clearly. I felt so supported through the process. She assisted me with finding the right mortgage provider for me and my particular situation. I also appreciated her friendly disposition.
Thank you so much Megan Morgan for all your help and support while buying our first home. You were so helpful.
I would definitely recommend her services to everyone.
Huge thanks.

This is the third time now that we have used Kevin at MD, and as per usual the service that we received was excellent, this time more than ably assisted by Robyn.
They make everything super easy, finding the best available product for our needs and ensuring that the application process was as stress free as possible. I would have absolutely zero hesitation in recommending Kevin and Robyn.