Mortgage Decisions Reviews 648

We had Simon Randall-Coles as our Mortgage Broker. He was recommended to us from our close friends who couldn’t rate him highly enough. We can see why.

Simon was fantastic from the very first email and call, all the way through to the final closing of our new home. Not only did he manage to find us a great deal, he was always available to hop on a call to answer any questions we had. As first time buyers, having Simon guide us through the initial stages was a godsend.

We can’t rate Simon highly enough - and when we come to remortgage, we will definitely be using him again.

We had Lucinda help us with our mortgage and she honestly couldn’t do enough! She was amazing and I would highly recommend. She was so helpful and so quick with her replies and getting us the best deals.
Thank you again❤️

Mark Cunningham was very helpful from start to finish, and made the process easy for me to digest. Would highly recommend.

Excellent service. Great Mortgage advisers and first class client care.

Mark, Mike and Helen have worked tirelessly for me and regularly kept me updated. They have been patient with me at every stage of the buying process and not only do I thank them but would not hesitate to recommend them to anyone buying a property in these difficult modern times. Thank you guys sincerely.

Simon has been exceptional throughout the entire process. As we’re purchasing our second home, we’re still relatively new to many of the procedures and terminology, but he has made everything feel clear and manageable. He takes the time to explain things thoroughly and in a way that’s easy to understand, which has really put us at ease.

He’s also been consistently available whenever we’ve needed him, whether by phone or email, which has made a big difference. I wouldn’t hesitate to recommend Simon to anyone in a similar position.

I'm so happy with the services provided to me by Charters estate Agents in Southampton. Joseph and Helen are so positive and helpful with all my concerns. What initially seemed to me as an overwhelming process was made to look easy at the end.

Matt was really useful and kept in contact with us throughout the process. As first time buyers, he gave us the information we needed and explained everything to us. He went above and beyond.

​Rory has been extremely helpful, often working overtime to ensure all our paperwork was completed so we could secure our dream home. His communication was spot on, and no question was ever too small for him,he was incredibly patient with my unlimited queries and remained professional throughout.

​The mortgage process naturally makes you anxious, but having Rory as our advisor made a world of difference and lifted most of that stress away. I greatly appreciate everything he’s done. He was very understanding of the point that I work a 9-5 job and would make appointments to ensure that my queries are answered. The rest of the team was also wonderful; every time I called, everyone was polite and eager to lend a hand. I couldn’t recommend this service enough!

Absolutely amazing !!!
Louise was brilliant and delivered everything she said she would !
Constant contact and quick to respond to any questions!
I have already passed details over to friends and family !
Perfect !
Thank you for making this a smooth and efficient experience!

Avnee and Helen have been a dream and we are so glad we chose Mortgage decisions for our first purchase. After speaking with other brokers (with hard sales tactics) Avnee really was a breath of fresh air with her listening skills and really went out of her way to ensure that the offers were suited to our individual needs. The portal to upload documents to is really easy to navigate and everything is very transparent and jargon free. Highly recommend

A very easy process and great communication with Helen and Thomas , made the experience as pleasant and informative as it could get . Thank you

As a first-time buyer, I had a million questions and was naturally a bit nervous about the process. Kevin was incredibly patient and knowledgeable, taking the time to explain every detail until I felt confident. He made what felt like a daunting process seem simple. If you're looking for someone who truly cares and won't rush you, Kevin is your guy!

Great service- easy, efficient and Simon has always been great (have used his services on a few house moves now). Would totally recommend.

We have had the luck to have had Megan Morgan and Kelly Picton helping us buy our new home. I couldn't recommend them enough, they have answered every question promptly and have navigated what has turned out to be a difficult purchase seamlessly. If you’re looking to use a mortgage advisor it's definitely worth giving Megan a call! 10/10

Me and my partner have been dealing with Matt Langley and we honestly couldn’t have asked for a better mortgage broker. He has been amazing throughout the whole process, always available when needed and always helpful. Matt really broke things down for us to really understand figures and what was happening in the process and we are extremely grateful for his help. I’d highly recommend Matt to anyone looking for a reliable and knowledgeable broker.

Matt 's been an excellent broker!It made our mortgage journey less stressful even in this time of chaos.

What an incredible experience. After my initial broker fell through, I needed a mortgage application asap. I contacted Louise and she got my information and application done within 48 hours. An absolute life saver!! And a super lovely woman in general. And Kelly was an absolute star who answered all our questions and gave us updates at every stage. I cannot reccomend them enough! A big thank you to you both!

Our experience with these guys has been great from the first day we spoke to them. Knowing absolutely nothing about what we were doing with our mortgage or how anything work Matt Pickett and Mike Hall have been outstanding.
They were happy to answer all of stupid questions, explain to us directly and clearly the options and the way things worked, broke down how much we could borrow in a very simple way and were super responsive to any request we had. We were also offered some very good interest rates on our mortgage with them with costs broken down by them very simply too. Couldn’t recommend these guys enough!

Megan and Kelly made the whole process very easy. I'm a first time buyer, and there has been a bit of volatility in interest rates as the offers were going through, but they both put in the extra effort and time to make sure it all went smoothly.