Mortgage Decisions Reviews 648

Thank you to both Loiuse Willett and Kelly Picton for their professional service in advising and guiding me throughout the process of finding a mortgage lender , solicitor and getting the best deal available. I am forever grateful for your outstanding service .

We had the absolute pleasure of having Jasmine Mitchell to help and guide us with our mortgage and life cover. From the first phone call, Jasmine was very knowledgeable and informative. My husband and I, 100% trusted Jasmine and all advice that was offered. From start to finish - hand on heart Jasmine was first class to deal with.

Mark has been so helpful and supportive every step of the way in securing my mortgage offer. He went above and beyond in getting me a very quick agreement in principle late on a Friday evening, which enabled me to reserve my house quickly! Everything was explained clearly and he made the process a whole lot less anxious. Mike in follow up has also been great. I wouldn't hesitate in recommending Mortgage Decisions and will be using them again.

I found mortgage decisions to be really helpful. Avnee was amazing, she has excellent communication skills and knowledge , she is both professional and friendly, which made navigating the world of mortgages , much more seamless and easier.

I contacted Megan from Mortgage Decisions about four months ago regarding getting a mortgage, and I can honestly say their service has been outstanding. Megan has been fantastic throughout the whole process, and Kelly has also been brilliant with following up and keeping everything on track.

After a lot of back and forth with different companies and trying to navigate the minefield that is mortgages, Megan and Kelly made everything so much easier. They were incredibly patient, understanding, and supportive of my circumstances.

I couldn’t recommend them highly enough — if you’re struggling with mortgages or just need some guidance, please, please, please get in touch with these two. Megan and Kelly, thank you so much for all your help — I’ll definitely be using you again in the future!

David 🫶🏻

Mark and Kelly laid out a simple range of options and have been prompt and helpful throughout the process. Couldn’t recommend any higher.

First mortgage applied for and offered today! Thank you all so much for your help! Can’t wait to complete on the house now! Massive thank you to Mary Hendrie-Burse for answering my questions and replying promptly and with some humour in the process! And thank you to Jonathan chalk for the progressive changing with my lender!

We started off this journey as fish in a very big pond, we are first time buyers and had absolutely no clue where to even start with submitting or gathering evidence to get a full mortgage.

Louise was the most welcoming and warming lady I have come across in such a long time, the late calls/emails to gather our evidence in order for it to go without a problem to the bank to actually caring for you as a person, I did not feel like Louise was just trying to complete a job, she took notice of everything, calmed my nerves especially at times, knew we was going into this blind and also took into consideration our family, trying to hunt the best deals!

From start to full mortgage acceptance, Louise was on it, she was full of bubbly energy which made this whole scary process a lot less worrying.

When we got accepted for the full mortgage Louise shared the joy with us, she knew I was a nervous pending our first application and called me straight away to share this news!
You can tell she was honestly happy for us.

Kelly has been super helpful too, answering my husbands emails so promptly, so kind and so professional.

These two women are outstanding!!

Louise, thank-you, from the bottom of my heart for doing this for us, we appreciate you!!!

I go as far as to say Mortgage Decisions is the best mortgage broker on the market. The main reason I say this is their customer care is A1. Fast responses and always available to talk. My first app was declined, but we went back to the drawing board and reapplied. The second app was approved. Thanks guys.

Best decision ever going with Mortgage Decisions!! As a young couple buying our first home together, we found investing in mortgage advisors a game changer. A massive thank you to both Jon and Mark who have jointly made our mortgage experience so so worthwhile. It is so reassuring knowing professionals are in your corner progressing your mortgage and keeping you regularly informed. Always willing to answer any questions you have which we found really reassuring! Will definitely want to use them again when we buy our next home!!!

Jon and mark were both exceptional when it came to any questions that me and my partner had.

Louise and Kelly are great, managed to get me a mortgage on a property that seemed impossible to mortgage. Also very friendly and helpful. Would highly recommend.

Megan at Mortgage Decisions was an absolute star. Timely, efficient and clear in her guidance and advice. Nothing seemed too much and the murky world of mortgage was made much easier with her help.

After a long and worrying process with some lenders, Matt and Mike have worked their magic and made it all happen! Couldn't have asked for better people to have dealt with my case. Highly recommend!

There are so many pitfalls and crucial little elements of knowledge needed to make a truly informed decision in the mortgage market, especially if you include equities into the picture. Kevin at Mortgage Decisions, not only has been of outstanding support in the several years of service, but also allowed us to understand complex and large scale concepts essential to make the right choice for us.

Tom helped me find a great deal for my mortgage and income protection after the application was rejected originally. He explained everything thoroughly to me and made sure I was aware of the pros and cons of going ahead with the policy. He really did go above and beyond to make sure I got the best deal even though I have pre-existing conditions which prevented me from going with certain companies and I truly am grateful to him for working with me on this. 5 star review minimum!

I wasn’t fully confident that I would be able to get a mortgage, but Joseph Lewington-Kelly kept reassuring me from day one that everything would work out — and he was absolutely right! His calm and positive attitude really helped me through the process. Both Joe and Helen Turton were extremely professional, patient, and supportive at every step.

They made the whole journey so much smoother than I expected, always keeping me updated and explaining things clearly. I’m truly grateful for their hard work and dedication.

I highly recommend Joe and Helen to anyone looking for expert, friendly, and reliable mortgage advice!

Simon was great, always responsive and a pleasure to deal with.
Highly recommend and will use him again!

We are very happy with our service provider.
Simon was in contact with us through the whole process helping and providing information all the way to the end.
I would definitely recommend the company ☺️

As a first-time buyer, I was nervous about the whole mortgage process, but Matt Pickett and Mike Hall made everything smooth and straightforward from start to finish. They took the time to explain every step clearly, found me a great deal, and were always quick to respond to any questions I had. Their professionalism, patience, and genuine care made a huge difference. I couldn’t recommend them highly enough thank you for helping me secure my first home with confidence!