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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We had Simon Randall-Coles as our Mortgage Broker. He was recommended to us from our close friends who couldn’t rate him highly enough. We can see why. Simon was fantastic from the very first ema... Toon meer

Beoordeeld met 5 van de 5 sterren

Simon has been exceptional throughout the entire process. As we’re purchasing our second home, we’re still relatively new to many of the procedures and terminology, but he has made everything feel c... Toon meer

Beoordeeld met 5 van de 5 sterren

Mark, Mike and Helen have worked tirelessly for me and regularly kept me updated. They have been patient with me at every stage of the buying process and not only do I thank them but would not hesitat... Toon meer

Beoordeeld met 5 van de 5 sterren

Avnee and Helen have been a dream and we are so glad we chose Mortgage decisions for our first purchase. After speaking with other brokers (with hard sales tactics) Avnee really was a breath of fresh... Toon meer

Bedrijfsgegevens

  1. Hypotheekmakelaar

Geschreven door het bedrijf

Dedicated to providing advice on mortgage and protection products and services to suit our customers. Call our experienced team of Mortgage & Protection Advisers, 03454 500200.


Contactgegevens

5,0

Uitstekend

TrustScore 5 uit 5

648 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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Beoordeeld met 5 van de 5 sterren

Great service from Megan and Kelly

Megan has been an absolute pleasure to deal with and made the process of understanding the options and selecting the right mortgage for me super easy and painless.
Throughout the process, Megan and Kelly have been clear, communicated well and on the ball giving me one less thing to have to think about.

Thank you both!

10 oktober 2025
Review zonder uitnodiging
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Antwoord van Mortgage Decisions

Thank you for the review!

Beoordeeld met 5 van de 5 sterren

With the help of Durga I got my first…

With the help of Durga I got my first mortgage, Durga was very helpful in all aspects of applying for a mortgage and for a first time buyer he was very informative and helpful.

20 september 2025
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Antwoord van Mortgage Decisions

Thank you for the review!

Beoordeeld met 5 van de 5 sterren

Stress Free, Friendly & Professional

What is usually considered to be a stressful process was made very simple and stress free by our advisor Mark Cunningham. He kept us up to date consistently and had a great, friendly manner. I wouldn't hesitate to recommend.

14 oktober 2025
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Antwoord van Mortgage Decisions

Thank you for the review!

Beoordeeld met 5 van de 5 sterren

Just brought our second house with the…

Just brought our second house with the help from the Simon at mortgage Decisions! Could not recommend him enough he has been quick and responsive throughout the whole journey which made what can be stressful time a lot easier with his positive can do attitude! His knowledge/experience was obvious and second to none. Answered every question/worry we had! If you’re looking to use a mortgage advisor please don’t hesitate to contact Simon 10/10

14 oktober 2025
Review zonder uitnodiging
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Antwoord van Mortgage Decisions

Thank you for the review!

Beoordeeld met 5 van de 5 sterren

My experience with Mortgage Decisions…

My experience with Mortgage Decisions has been very positive.
Kelly and Megan have both been extremely professional, friendly and easy to communicate with.

13 oktober 2025
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Antwoord van Mortgage Decisions

Great news, thanks for reviewing the service you have received.

Beoordeeld met 5 van de 5 sterren

Good mortgage brokers

Matt and Mike are very helpful indeed, I am able to get the best rate available on the market after failure from couple of brokers.

10 oktober 2025
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Antwoord van Mortgage Decisions

Great news, thanks for reviewing the service you have received.

Beoordeeld met 5 van de 5 sterren

Mortgage Advice

I can’t thank Mortgage Decisions enough for making my dream a reality of being a house owner. It all started when me and partner wanted to buy a house beginning of the year but this dream was very gloomy as my partner credit score was poor. The previous mortgage advisor couldn’t secure a loan from Barclays for us and the loan that he got , the interest rate was very high.We decided to put it on hold till my wife’s credit score improved. In August I phone charter letting agent and they booked a face to face meeting with Joseph the incredible mortgage advisor. This meeting was not to get a mortgage but just an advice on how to get my wife credit improved. Joseph told me that I could take the mortgage solely in my name and later add my wife later. He looked at my payslips and right away started to work so hard to find the best deal for the mortgage. He first got one but wasn’t satisfied with the rate and as a good advisor he kept looking till he later got Barclays with a better interest rate. Even though he is very busy working hard for many clients but he still has got time to speak with me anytime I get hold of him over the phone. He never got fed up with all my questions. He is so lovely and knowledgeable in his area of work. I will recommend Joseph to anyone who wants to get mortgage advice. I also got in contact with Helen who is head of mortgage progression. She is such a lovely lady. Though we haven’t met face to face but I love how prompt she responds to emails and questions. She came into the picture when Joseph got busy and couldn’t answer my calls at the time when I kept calling. She introduced herself and said she works with him and can help anytime Joseph is not available to speak with. She took over from where Joseph left and kept updating me on every stage of the process. She is lovely and good at what she does. On this note I want to say they are both incredible and great in your jobs. Thank you for your great service.

29 augustus 2025
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Antwoord van Mortgage Decisions

Great news, thanks for reviewing the service you have received.

Beoordeeld met 5 van de 5 sterren

Jasmine & Jon

Jasmine & Jon

Have been amazing with us first time buyers very patient and understanding. They walked us through the whole process we felt very safe and trusted them as they was confident in all information given to us.

Thank you 🤩

7 oktober 2025
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Antwoord van Mortgage Decisions

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Beoordeeld met 5 van de 5 sterren

Excellent experience and service …

We cannot thank Simon at Mortgage Decisions enough! Throughout the entire process, from initial conversations through to securing our mortgage, Simon removed all of the pressure and made it so streamline and stress free. We are very grateful and will recommend this service to everyone.

5 oktober 2025
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Antwoord van Mortgage Decisions

Great news, thanks for reviewing the service you have received.

Beoordeeld met 5 van de 5 sterren

Mark - your go to mortgage advisor

Mark is amazing! He really knows his stuff and made the whole mortgage process super easy to understand. He was always quick to answer my questions and found me a great deal. Highly recommend!

3 oktober 2025
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Antwoord van Mortgage Decisions

Great news, thanks for reviewing the service you have received.

Beoordeeld met 5 van de 5 sterren

Super Service!

Clear communication, smooth and seamless management of porting my existing mortgage and adding on a further mortgage. Thorough review of the products available on the market and assessment of the impacts of interest rate increases conducted, which aided the decision making process. All completed quickly and efficiently. I can't thank Megan enough! I would definitely use Mortgage Decisions again :)

1 oktober 2025
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Antwoord van Mortgage Decisions

Great news, thanks for reviewing the service you have received.

Beoordeeld met 4 van de 5 sterren

Megan is a very approachable and honest…

Megan is a very approachable and honest individual. She will go out of her way to advise you with the best options. When she can, she will follow up to make sure you are getting the best outcome’s and opportunities. I would highly recommend.

20 augustus 2025
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Antwoord van Mortgage Decisions

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Beoordeeld met 5 van de 5 sterren

Would highly recommend

I used Mark for my remortgage, the service was professional and easy. I would highly recommend Mortgage Decisions and Mark to anyone who is looking for Mortgage Advice.

30 september 2025
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Antwoord van Mortgage Decisions

Great news, thanks for reviewing the service you have received.

Beoordeeld met 5 van de 5 sterren

Couldn’t recommend enough!!!

Mortgage Decisions have been outstanding from start to finish with our mortgage process.

They consistently went above and beyond. They are very quick to respond, clear in their explanations, and always ready with top guidance.

Thanks to the team, what could have been a daunting process felt smooth and straightforward. I’m truly grateful and would highly recommend them to anyone seeking reliable and supportive mortgage advice

27 september 2025
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Antwoord van Mortgage Decisions

Great news, thanks for reviewing the service you have received.

Beoordeeld met 5 van de 5 sterren

Expert advice, peace of mind

Thanks to Simon RC for remortgaging my property in September. He was able to explain my situation and the options that were open to me and we had secured a new mortgage within a very short timeframe. Great overall experience and I highly recommend their services.

15 september 2025
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Antwoord van Mortgage Decisions

Great news, thanks for reviewing the service you have received.

Beoordeeld met 5 van de 5 sterren

Kevin is a brilliant mortgage advisor

Kevin is a brilliant mortgage advisor. He always gives excellent and balanced advice and works quickly and efficiently to get a mortgage sorted once the terms have been agreed.

30 september 2025
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Antwoord van Mortgage Decisions

Great news, thanks for reviewing the service you have received.

Beoordeeld met 1 van de 5 sterren

Almost lost us our opportunity to buy a property with incorrect advice.

We were sent to Mortgage Decisions as part of our shared ownership journey and ended up dealing with Gavin. He took one look at our situation and straight away said we wouldn’t get a mortgage, without even doing a credit check. Luckily, we didn’t just take his word for it. We spoke to two other advisors from other companies who both confirmed we could get a mortgage, and an independent broker managed to sort one out for us within a few weeks.

If we’d listened to Gavin, we’d have missed out on buying our home and probably still be renting now. On top of that, he told us banks don’t do shared ownership mortgages, which we later found out wasn’t true when we spoke to lenders directly.

Overall, the advice we got was completely wrong and could have stopped us from ever buying our home.

3 maart 2025
Review zonder uitnodiging
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Antwoord van Mortgage Decisions

Great news, thanks for reviewing the service you have received.

Beoordeeld met 5 van de 5 sterren

Excellent Service from Megan Morgan

Megan did an amazing job advising and guiding me through the entire process of obtaining the right mortgage offer for my house move. Every option was carefully explained and every step of the process clearly communicated. She's been an enormous help in making this entire process easy. Many thanks!

25 september 2025
Review zonder uitnodiging
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Antwoord van Mortgage Decisions

Great news, thanks for reviewing the service you have received.

Beoordeeld met 5 van de 5 sterren

Great

Kevin Hogan managed our case and was very thorough, knowledge and prompt with all of our questions and case work.

19 september 2025
Review zonder uitnodiging
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Antwoord van Mortgage Decisions

Great news, thanks for reviewing the service you have received.

Beoordeeld met 5 van de 5 sterren

Great customer service

Great service from Jon Chalk, I have recommended him to all my friends and family. He has great communication and deals with any issues immediately. Really put my mind at rest and made the whole mortgage process easy from start to finish.

12 september 2025
Review zonder uitnodiging
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Antwoord van Mortgage Decisions

Thank you Nicola!

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