Mortgage Decisions Reviews 648

From start to finish I have had a great experience. Mark and Helen were amazing in supporting me through a longer journey than expected in securing my mortgage offer. Helen and Mike went above and beyond during my mortgage application and progression. Great communication and chasing the lender for answers. Overall a fantastic service and I would recommend to others.

Very grateful to Thomas Davies for all his assistance with my mortgage protection. He was very helpful with explaining everything I needed to know, and took his time walking me through the steps. He made a complicated process very easy to understand. Thanks again!

Mark has been very efficient and professional, would highly recommend 😊

We are very grateful to Joseph Lewington, Helen Turton and Tom Gaynor for the outstanding services rendered to us as a first time house buyer with no knowledege on how to navigate the process. Joseph went an extra mile of comparing the market constantly just to make sure he get the best deal for us, you very good in your work, your wide knowledge and expertise is a topnotch.

These wonderful people held our hands and guided us all through the process, ensuring that everything went smoothly and without much stress on us. Tom, I appreciate all your efforts to ensure this become a reality. Helen, we sincerely appreciate you from the depth of our heart for the excellent roles you played. We cannot thank 3 of you enough.
The team are always ready to guide and give absolute information for best client's decision making.
We highly recommend use of their services 100%. Please request for these mentioned names if possible for a beautiful experience.

I had a great experience working with Ahmad and Mike on my mortgage application. They were professional, responsive, and always clear in their explanations, which made the whole process smooth and stress-free. I felt well-supported from start to finish and really appreciate the effort they put in to secure my mortgage offer. Highly recommend their service!

Gavin and his team (Jon and Tatiana) have been absolutely amazing through this whole process helping two first time buyers who knew absolutely nothing about house buying they basically held our hand through every process and made sure we understood everything before proceeding. Honestly couldn’t do it without these guys wishing them all the best for their future and if there is a lever a time to use them again best be sure we will be going back

Amazing service. Mark and Mike were extremely helpful and so patient. They took the time to break down anything I didn’t understand, never rushed me and ensured I understood everything in such an important and huge step in my life. They listened to what I wanted and needed and helped give me options and advice. I can’t recommend them enough. Thank you

The experience has been great. We worked with Kevin and he has been excellent. As first time buyers he provided us with all the information we needed and he went above and beyond in his time to explain all aspects.

As sensible persons and first-timers we also double checked things and got competing quotes but all turned out to be true and the best offers on the market. We never had any concerns as is typical with the other service offerings we got where you feel like you are part of some pre-made agreements and where there is severe lack of knowledge.

Their service has been excellent and it is well worth the price if you are new to buying a property.

Highly recommends and ask for Kevin if you have the chance!

We can’t thank Gavin enough for his help. He looked at our finances and gave us an option that we thought would not be possible. He has been so helpful throughout the process. We are first time buyers and were unsure on the processes but Gavin has guided us through and answered any questions we had. His colleague, Jonathan was also very helpful and kept us updated throughout all the stages. 100% recommended Gavin and his colleagues.

As a young family, we were very unsure about the shared ownership mortgage process, but thanks to Matt and his friendly, supportive approach, we received a mortgage offer, despite initially thinking we didn't have much of a chance! I highly recommend; thank you!

Gary made the whole experience stress free, was very polite and kind and adjusted the offers to suit our situation, so we could become homeowners despite getting a new job. Couldn't have asked for better.

Kevin was immensely helpful and approachable. He was knowledgable and gave me all the information that I needed to make the right decision for me and my circumstances.

Thank you Matt Pickett, really thank you! Your support finding us the best mortgage out there cannot go unnoticed. We plan to use your services for many years to come!

Mary from mortgage decisions was so helpful from start to finish, she made the whole process simple,even emailing at weekends to help, thanks again

Mortgage decisions have been amazing! I had the pleasure of dealing with Gavin who has been extremely helpful, appreciate all his help and guidance. Thank you so much! Highly recommend.

Gavin has been absolutely fantastic throughout the entire mortgage process. He consistently went above and beyond—responding to emails even late at night, always being available to explain things clearly, and offering expert guidance every step of the way.

He is not only incredibly knowledgeable and talented, but also kind, approachable, and genuinely supportive. The team at Shared Direction made what could have been a stressful experience feel smooth and manageable.

I’m so grateful for the outstanding service and would highly recommend Gavin and Shared Direction to anyone looking for reliable, communicative, and professional mortgage advice.

From the moment Tom phoned me he made me feel at ease. He explained everything very thoroughly and easy to understand about my life insurance. My family now feel relaxed in the knowledge that if the worst was to happen they are now financially protected. Would 100% recommend the whole team from Gavin who sorted our mortgage, Helen for following everything up and now Tom. Thank you so much best wishes Kelly and Karen.

Helen and Matt worked effectively and efficiently to achieve a mortgage deal for us. Highly recommend Mortgage Decisions and this team for keeping in touch regarding the progress throughout..

The service was efficient and effective. The team I worked with from the mortgage advisers to the insurance guys were all knowledgeable and helped me achieve my ultimate goal, move into my new home. I didn’t even realise I needed a mortgage insurance and when I did I was going to start checking online. But Tom was very helpful. He called me on WhatsApp when my direct line had an issue and got the cheapest and best quote for my mortgage insurance. Thanks to Tom’s efficiency, everything went smoothly. Helen was always courteous and understanding. Thanks guys.

Mortage decision were great at getting our mortgage for a shared ownership property. Helen and Matt were very helpful, answered my 1000s of questions and handled any issues that us and the mortgage company throw their way. Helen was excellent and getting in touch with us to answer all our emails very quickly. Often well within an hour. We appreciate this so much!

I would absolutely recommend them and use them again.

Thank you for your help!