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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We had Simon Randall-Coles as our Mortgage Broker. He was recommended to us from our close friends who couldn’t rate him highly enough. We can see why. Simon was fantastic from the very first ema... Toon meer

Beoordeeld met 5 van de 5 sterren

Simon has been exceptional throughout the entire process. As we’re purchasing our second home, we’re still relatively new to many of the procedures and terminology, but he has made everything feel c... Toon meer

Beoordeeld met 5 van de 5 sterren

Mark, Mike and Helen have worked tirelessly for me and regularly kept me updated. They have been patient with me at every stage of the buying process and not only do I thank them but would not hesitat... Toon meer

Beoordeeld met 5 van de 5 sterren

Avnee and Helen have been a dream and we are so glad we chose Mortgage decisions for our first purchase. After speaking with other brokers (with hard sales tactics) Avnee really was a breath of fresh... Toon meer

Bedrijfsgegevens

  1. Hypotheekmakelaar

Geschreven door het bedrijf

Dedicated to providing advice on mortgage and protection products and services to suit our customers. Call our experienced team of Mortgage & Protection Advisers, 03454 500200.


Contactgegevens

5,0

Uitstekend

TrustScore 5 uit 5

648 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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Beoordeeld met 5 van de 5 sterren

Highly Recommend Megan and Kelly!

From the very start of my my mortgage process (FTB), Megan was warm and patient, explained everything clearly - and multiple times! Megan went above and beyond to make sure everything happened as smoothly as possible and always kept me in the loop.
Kelly sent over all the info and details once my mortgage came through and everything was clear and informative.
Would definitely go through Megan and Kelly at Mortgage Decisions again. Highly recommend.

22 maart 2026
Review zonder uitnodiging
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Antwoord van Mortgage Decisions

Thanks Maddie, this is great to hear!

Beoordeeld met 5 van de 5 sterren

Excellent service. Highly recommend

Simon from Mortgage Decisions has been absolutely fantastic. It's our first time going through the process and Simon has given us all the info we need from the get go and been very reassuring throughout. He is always quick to respond and is very easy to speak to. Simon worked hard to promptly submit our mortgage application before interest rates were due to rise. I would definitely use this mortgage broker again. Highly recommend!

12 maart 2026
Review zonder uitnodiging
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Antwoord van Mortgage Decisions

Thank you Rachel!

Beoordeeld met 5 van de 5 sterren

Highly Recommend Avnee and Helen

Avnee and Helen were both amazing throughout our mortgage journey. They were always responsive, patient, and explained everything clearly, especially when things felt stressful on our side. Thanks to their support and hard work, we were able to secure our mortgage offer smoothly. We really appreciate all the help and would highly recommend them to anyone going through the mortgage process!

11 maart 2026
Review zonder uitnodiging
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Antwoord van Mortgage Decisions

This is great to hear, thank you!

Beoordeeld met 5 van de 5 sterren

I am impressed how promt and dedicated…

I am impressed how promt and dedicated are Simon Randall-Coles, making it easy for me to understand and get through the process of buying.
I will recommend the company and Simon Randall-Coles.
He is a very good mortgage broker.

10 maart 2026
Review zonder uitnodiging
Logo Mortgage Decisions

Antwoord van Mortgage Decisions

Thank you Aura, Simon will be delighted to hear this!

Beoordeeld met 5 van de 5 sterren

Going above and beyond

Unfortunately our house move hasn’t been straight forward, which has meant we needed a lot of support from Megan and Kelly. They have both been fantastic, I couldn’t recommend them more. After this experience we might never move home again but if we did, we’d be straight back here as this was the easiest element of our purchase.

6 maart 2026
Review zonder uitnodiging
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Antwoord van Mortgage Decisions

Thank you Kate and we wish you the very best moving forward.

Beoordeeld met 5 van de 5 sterren

5 star

Matt & mark have been so helpful and any issues with anything they always on the case quick. Highly recommend

6 maart 2026
Review zonder uitnodiging
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Antwoord van Mortgage Decisions

Thanks Shane!

Beoordeeld met 5 van de 5 sterren

Extremely happy customer

Helen and Joe were amazing from start to finish. They explained the process at every stage and made arranging a mortgage really simple. I would definitely use them again in the future if I needed another mortgage. First class service!

27 februari 2026
Review zonder uitnodiging
Logo Mortgage Decisions

Antwoord van Mortgage Decisions

Great to hear! Thank you for leaving a review!

Beoordeeld met 5 van de 5 sterren

The Team of Megan and Kelly are SO…

The Team of Megan and Kelly are SO GOOD! We haven’t had great experiences with mortgage brokers in the past so I was a bit nervous going into the process again, but we absolutely struck lucky with them. Megan is extremely dedicated, knowledgeable and professional - works long hours to provide top class support. Kelly is incredibly conscientious and made sure everything required was perfect and always explained why. I’ll never use anyone else after such a positive experience, I’ll recommend them to everyone

26 februari 2026
Review zonder uitnodiging
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Antwoord van Mortgage Decisions

They are the dream team! Thank you for sharing this with us, Diana.

Beoordeeld met 5 van de 5 sterren

Megan Morgan & Kelly Picton

Megan & Kelly were brilliant at arranging our mortgage. We were given really detailed information on the process. Megan also kept us informed every step of the way and even reached out with a better mortgage offer when one became available.

We are really please with the service provided! Thansk! D & A

19 februari 2026
Review zonder uitnodiging
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Antwoord van Mortgage Decisions

Dylan, this is great to hear. Thank you.

Beoordeeld met 5 van de 5 sterren

Great Experience!

Megan and Kelly were great, very light touch and got everything arranged super efficently. Much better than going myself and previous experience of mortgage advisors.

11 februari 2026
Review zonder uitnodiging
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Antwoord van Mortgage Decisions

Thank you Matt, much appreciated.

Beoordeeld met 5 van de 5 sterren

Thomas was a great help when deciding…

Thomas was a great help when deciding on income protection and critical illness cover! He made the process so smooth!

4 februari 2026
Review zonder uitnodiging
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Antwoord van Mortgage Decisions

Thank you Rosie! Tom will be delighted.

Beoordeeld met 5 van de 5 sterren

Megan and Kelly

Megan and Kelly, have been excellent. Supporting all the way through our mortgage process.

Clear & timely communication, keeping me up-to-date with all progress and responding quickly to any queries.

6 februari 2026
Review zonder uitnodiging
Logo Mortgage Decisions

Antwoord van Mortgage Decisions

Thanks Lee, this is great to hear.

Beoordeeld met 5 van de 5 sterren

Kevin is excellent - would highly recommend

Kevin is excellent, this is the second time we have worked with him to get a mortgage and we couldn’t be happier with the service. Kevin supported us every step of the way. He’s compassionate, clear and collaborative, completely taking the stress out of something that would otherwise be overwhelming. Thank you Kevin, and to Helen who works alongside him. We really appreciate your help.

5 februari 2026
Review zonder uitnodiging
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Antwoord van Mortgage Decisions

Wonderful news Jenny, thank you for the feedback.

Beoordeeld met 5 van de 5 sterren

Couldn’t recommend them more!

Mark and Jon were so helpful throughout the process! When our first offer unfortunately fell through they explained clearly what we needed to do but made sure we knew they had no concerns in finding another offer. I never had any doubts they would find us a suitable mortgage which made our experience as first time buyers so much better. I could not recommend them more.

23 januari 2026
Review zonder uitnodiging
Logo Mortgage Decisions

Antwoord van Mortgage Decisions

Great to hear, thank you for leaving this review!

Beoordeeld met 5 van de 5 sterren

Rory and John were so helpful and made…

Rory and John were so helpful and made the stressful transition of buying my next home so much easier and smoother.
The communication was great and Rory worked hard to get paperwork in on the tight deadlines (before and over Christmas period) so I have really appreciated this.
I would thoroughly recommend this company to anyone who is struggling with which mortgage advisors to go with. 5*

21 januari 2026
Review zonder uitnodiging
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Antwoord van Mortgage Decisions

Great news, thank you Paula!

Beoordeeld met 5 van de 5 sterren

excellent communication

Matt (and Mike) made this experience feel so much easier than I expected. Matt acted as a buffer against some of the twists and turns which helped me feel I was well taken care of. He was always quick to keep me up to date and spoke with honesty and respect. I cannot thank you enough for helping me through what could of been a very scary time.

15 januari 2026
Review zonder uitnodiging
Logo Mortgage Decisions

Antwoord van Mortgage Decisions

Karen, thank you so much for the review, Matt and Mike will be delighted to hear this feedback.

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