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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We had Simon Randall-Coles as our Mortgage Broker. He was recommended to us from our close friends who couldn’t rate him highly enough. We can see why. Simon was fantastic from the very first ema... Toon meer

Beoordeeld met 5 van de 5 sterren

Simon has been exceptional throughout the entire process. As we’re purchasing our second home, we’re still relatively new to many of the procedures and terminology, but he has made everything feel c... Toon meer

Beoordeeld met 5 van de 5 sterren

Mark, Mike and Helen have worked tirelessly for me and regularly kept me updated. They have been patient with me at every stage of the buying process and not only do I thank them but would not hesitat... Toon meer

Beoordeeld met 5 van de 5 sterren

Avnee and Helen have been a dream and we are so glad we chose Mortgage decisions for our first purchase. After speaking with other brokers (with hard sales tactics) Avnee really was a breath of fresh... Toon meer

Bedrijfsgegevens

  1. Hypotheekmakelaar

Geschreven door het bedrijf

Dedicated to providing advice on mortgage and protection products and services to suit our customers. Call our experienced team of Mortgage & Protection Advisers, 03454 500200.


Contactgegevens

5,0

Uitstekend

TrustScore 5 uit 5

648 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

Zo gebruikt dit bedrijf Trustpilot

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Brilliant

Gavin and Helen have both been great throughout this process. All information was explained clearly, emails were responded to quickly, and we was kept updated throughout all stages. I highly recommend Mortgage Decisions.

16 mei 2025
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Antwoord van Mortgage Decisions

Amy, thank you for taking the time to write this, Gavin and Helen will be delighted. Also, you are our 1000th customer review across Google and Trustpilot!!! Thank you again!!!

Beoordeeld met 5 van de 5 sterren

Joe and Robyn

Joe and Robyn, was the best persons ever meat they was helpful, kind and if I call they help me lots with my questions they was there for me all the time.
I want to tank them for the great work they done and i will recommend the company for friend and for everyone how want to bay a house because they are fantastic people and very kind.

13 mei 2025
Review zonder uitnodiging
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Antwoord van Mortgage Decisions

Thank you Nuno for a wonderful review! This is great to hear.

Beoordeeld met 5 van de 5 sterren

Fast, Friendly and Highly Recommended

Mortgage Decisions have a super friendly and supportive team that work with them. Both Matt and Helen gave us an effortless experience handling everything for us with ease taking all the stress out of finding the correct mortgage for us. Highly recommend getting in contact with them if you require any services that they do.

2 mei 2025
Review zonder uitnodiging
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Antwoord van Mortgage Decisions

Thanks Paul, taking the stress away is the important role of your Mortgage team, this is great to hear.

Beoordeeld met 5 van de 5 sterren

Great service

Great service. Prompt response and great communication. l would highly recommend. Helen and Matt were exceptional, as our case required a bit of urgency. Managed to secure an offer for us in a short time

2 mei 2025
Review zonder uitnodiging
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Antwoord van Mortgage Decisions

Thank you for the review!

Beoordeeld met 5 van de 5 sterren

Great Experience

Employed and self employed couple, change in my circumstances becoming a company, and Kevin was amazing the whole time. New the in's and out's of all the products available and what would be smoothest for us. Made the whole buying process and understanding 10x easier specific to our situation.

1 mei 2025
Review zonder uitnodiging
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Antwoord van Mortgage Decisions

This is great news, thank you for reviewing the service you received.

Beoordeeld met 5 van de 5 sterren

Superb service 5*

Hats off to Matt and Helen for making the mortgage application process so smooth. Strongly recommended.

30 april 2025
Review zonder uitnodiging
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Antwoord van Mortgage Decisions

Thank you!

Beoordeeld met 5 van de 5 sterren

Brilliant experience with Simon

Brilliant experience with Simon, we had previously gone with a different broker, and then when we were introduced to Simon we went through him and I'm so glad we did, his attentiveness and knowledge was excellent, I would highly recommend Simon

24 april 2025
Review zonder uitnodiging
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Antwoord van Mortgage Decisions

Thank you for reviewing Simon!

Beoordeeld met 5 van de 5 sterren

Matt and Helen both helped us in every…

Matt and Helen both helped us in every step of the way, answered all of our questions and always made sure we understood what went on as we are first time buyers. For that I would like to thank them.

15 april 2025
Review zonder uitnodiging
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Antwoord van Mortgage Decisions

Thank you Madan, Matt and Helen will be delighted.

Beoordeeld met 5 van de 5 sterren

Exceptional Support for First-Time Buyer

As first-time buyer, I am extremely impressed with the outstanding service provided by Joe and Robyn at Mortgage Decisions. From the initial enquiry to the final mortgage offer, they were professional, efficient, and highly knowledgeable. They took the time to explain each step of the process clearly and ensured I secured a great mortgage deal—without charging any service fees, which was an added bonus for people like me who works for the NHS. Their guidance made what could have been an overwhelming experience feel smooth and manageable. I am truly grateful for their support and would not hesitate to recommend them to others.

14 april 2025
Review zonder uitnodiging
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Antwoord van Mortgage Decisions

This is great to hear, thank you Jeffrey.

Beoordeeld met 5 van de 5 sterren

Thank you Megan

I just wanted to say thank Megan for your help so far—it's been truly appreciated. You've made the process a lot smoother after dilemma and I’m really grateful for your support.

7 april 2025
Review zonder uitnodiging
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Antwoord van Mortgage Decisions

Thank you Charlie!

Beoordeeld met 5 van de 5 sterren

First Time Buyer treated with kindness

We have nothing but praise for Matt and Helen who have helped my daughter get onto the property ladder. Their kindness and understanding is second to none and they are an absolute advocate for excellent customer service. Nothing has been too much and we were able to put our complete confidence in them.

Mortgage Decisions should be proud to have them on their Team.

Thank you again.

7 april 2025
Review zonder uitnodiging
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Antwoord van Mortgage Decisions

This is wonderful news, thank you for leaving the review, Matt and Helen will be so pleased.

Beoordeeld met 5 van de 5 sterren

Exceptionally high standards.

Both Matt and Helen worked closely with us throughout the stages of our mortgage application. They supported us and explained things clearly and concisely. We cannot fault them and are extremely grateful for all they have done. Thank you.

3 april 2025
Review zonder uitnodiging
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Antwoord van Mortgage Decisions

Thanks Mark, this is great - thank you for leaving the review.

Beoordeeld met 5 van de 5 sterren

Matt Pickett is a fantastic asset to this company

Matt Pickett is a fantastic asset to this company. He breaks the mortgage broker stereotype as he is extremely personable while still remaining professional. I felt fully supported as a first time buyer and Matt answered all questions as promptly as possible with understandable explanations. I wouldn’t hesitate to recommend him as a mortgage broker.

27 maart 2025
Review zonder uitnodiging
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Antwoord van Mortgage Decisions

Thanks so much for taking the time to review your experience.

Beoordeeld met 5 van de 5 sterren

Excellent from start to finish

Excellent experience from start to finish. As first time buyers, the process seemed somewhat daunting. However the team at Mortgage Decisions made the whole process smooth and so easy! They were informative, punctual and understanding. Any question we had they were more than happy to help and explain everything in a way in which was so easy to follow as first time buyers who were new to all of this. Could not recommend their services anymore.

26 maart 2025
Review zonder uitnodiging
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Antwoord van Mortgage Decisions

Thanks Tyler, this is great news. All the best.

Beoordeeld met 5 van de 5 sterren

Thank you

Jamie, Mark and Robyn have all been fantastic in helping me to secure my mortgage offer. They have been extremely responsive and able to answer any queries I've had, and put me at ease through what is mind-boggling process. Thank you.

26 maart 2025
Review zonder uitnodiging
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Antwoord van Mortgage Decisions

Thank you Issie, it can be very confusing, you did the right thing!

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