I have bought van Maxus 2023 model its less then 3 years old van, it worst experience of my life, they did not apply V5c on my name, Van is losing coolant and few other problems. they are not respondi... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We just bought a van from here and couldn’t be happier! The team was so helpful, friendly, and made the whole process really easy. They answered all our questions, gave us honest advice, and made us f... Toon meer
Brilliant experience, Abdullah was very welcoming and helpful, was shown the vehicle and had all the paperwork sorted promptly. Very professional but friendly atmosphere, both the company and the staf... Toon meer
I recently bought a Ford Transit Custom van from Motor2go and am very happy with the vehicle.There was a minor issue with regards to the spare wheel mounting bracket which they have agreed to have... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Do you ever get tired of shabby customer service? Do you ever get the impression you're just a sale? We felt that too, and we got fed up with it. That's why we vowed never to do it. When we say we're forged by experience, we're talking about the experience of bringing together all our nous and expertise accumulated over 20 years of selling vehicles. That's the experience of understanding first-hand what customers want and tailoring the sale to meet your needs, not ours. That's the experience of going the extra mile every single time so you don't just get what you came for, you get more. There's more. When we say we're sustained by excellence, that's the excellence of our best-in-class customer service, the little touches you just won't expect from a van and car dealership. It's the excellence of accompanying you on your journey, not just from when you walk in our door to when you drive off the forecourt, but onwards as long as you need us. We're invested to being in it for the long term with our clients. That's why our customer retention is so high, and there's no bigger compliment than that.
Contactgegevens
Hollybush lane , UB94HG , London , Verenigd Koninkrijk
- 01895831753
- Info@motor2go.co.uk
- motor2go.co.uk
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 70% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent service from start to finish
Excellent service from start to finish. Would highly recommend

Antwoord van Motor2Go
Excellent service from start
Excellent service from start. Van needed a few panels and the team at motor 2 go sorted everything very quickly.

Antwoord van Motor2Go
Team here helped me find the perfect…
Team here helped me find the perfect van for my needs. The van was in excellent condition for a used van and the service exceeded my expectations. Highly recommend

Antwoord van Motor2Go
Recently purchased a vehicle from…
Recently purchased a vehicle from Motor2go, big thank you to Abraham and his staff for answering all my questions and helping me pick the vehicle that was suitable for me. I’m especially thankful for the aftercare they provided. I highly recommend.
Hi Mr Abrahim
Hi Mr Abrahim,
just to clarify this review has nothing to do Mr singh, otherswise again you gonna jusity it by some standard drafted reply and put all the blame on some random guy.
forget about my problem, i am more concerned about this poor soul Mr Singh whom you are blaming for your poor after sale services. if you have sold someone a faulty van its your prime duty to get it corrected at first reporting. i am worried why this person is chasing you from a long time and why he has not left any other options but to provide his feedback, this is absolutely not a right approach from your side to run a business smoothly.
you guys propose us if we remove our review then only you will solve our problem. may i know why ???? why dont you solve our problem first ??? why we have been dragged to this position ????
you need to have a inner look at yourself rather than blaming others. nobody is asking favours here. you guys have sold faulty vans on full market price which itself is a crime and your prime focus should be on solving the problem rather than blackmailing the person.
start replying on the phone or msgs and also solve it when we visit you in person and you will see no reviews here. you yourself are forcing your customers to put reviews.
update : dear Mr abrahim, stop putting same drafting msgs everywhere and update us on the resolution you provide to your customers ?? why you are so much worried about the reviews but not actually solving the problem. why are trying to threaten people that if they put review you gonna take them to court or report to police. its your legal responsibility to solve a problem at first go rather than making a deal that you will solve the problem only if reviews are deleted. let the world know that dealing with you guys is actually wasting their money coz you will sell faulty vans and will not solve people’s problem and will blackmail them if they put any feedback on social media. by the way we still waiting for your police call, we also want to get this investigated. its your legal duty to get repair the vans you sold and you are clearing MOT’s even after major faults,let police discover everything now
let me clear you one thing, this is a genuine review by his wife and you are not dealing with his problem but threatening him over the whatsapp, let me know if you want me to post screenshots here

Antwoord van Motor2Go
I Went motor 2 go to buy a van but i…
I Went motor 2 go to buy a van but i was shocked the way they advertising on auto trader , car guru and website. went for test drive and vans are not road worthy and also their customer service is so rude and awful . Was about to give them deposit but luckily i saw their reviews on google and i chaged my mind . They buying vans from auction and surprised they selling these scrapped vans to customers without any fear . Do not buy vans from motor 2 go . For peace of mind go proper dealer

Antwoord van Motor2Go
Ford custom van .
Bought van from this people it been a month now. From day one the van is creating so many problems. Wheel making extremely loud noise and been local garage they said its needs all four discs and pads and front wheel barring need to replace. But motor 2 go specifically mr abrahim awful customer services and fake promises and till now nothing has been done . If needed i will put all the images and also the videos where noise coming will put here . Avoid motor 2 go at any cost . They selling all auction vans full of rust and not in good condition vans

Antwoord van Motor2Go
Recently bought my first car I’m happy…
Recently bought my first car I’m happy to say that I actually loved the whole experience from top too bottom the customer service throughout the deal Made me feel comfortable throughout the sale and couldn’t be more Happier with my Renault megane They also serviced the car for me and Applied fresh 12 months MOT definitely will come back for my second car.
Thank you for the exquisite Service that was provided.

Antwoord van Motor2Go
Excellent service
Excellent service! Abraham delt with the whole process and was very easy! Went and looked at a very clean van on the wednesday which had one parking sensor out which I was told it would be repaired for me on arrival on Friday which it was. Would highly recommend this dealer for anyone looking for a van for a good price. 10/10

Antwoord van Motor2Go
I had a few issues with my second hand…
I had a few issues with my second hand transit van.
But they sorted everything out very quickly.
Great service. Would recommend them.
AVOID - Racked 3 parking tickets in my name
AVOID - racked 3 parking tickets in my name when I had to send it back due to issues that should of never been there.
A bought a car from them a year ago and when I had to give my car back to them so they could sort the issues, (which should of never been there in the first place) they had it for 2 weeks and racked up 3 parking tickets in my name.
I was so upset as I’ve never got a parking ticket in my life. 2 of the tickets they paid (after I chased them multiple times) however they 3rd one is still outstanding 1 whole year later and I’ve just received a final notice for it.
I appealed it with the council at the time to say it wasn’t in my possession and to pass it onto them directly, I also text motor 2 go various times to ask them to pay it they ignored me and clearly still haven’t paid it.
This is completely unprofessional and frankly appalling.
Avoid this company, they are quick to sell you the vehicle but their aftercare is unsatisfactory and they are dishonest.

Antwoord van Motor2Go
Reassuring and Informative
Thanks to the team at Motor2Go, once I made my mind up to go for the van they reassured me it would be ready within 3-5 days. I appreciate the speed as they got my van with the finance ready for me in 3 working days and updated me during the whole process as it’s my first ever van purchase this is all new to me. The Ford transit I purchased has everything I requested for and wanted to give it a run around for a week before leaving a review. So as they promised they delivered really well! Cheers to that, thank you guys! I can start getting back to work :)

Antwoord van Motor2Go
They are worth the visit
Good guys, great service quick, efficient, friendly really good prices. I would buy another vehicle from them again

Antwoord van Motor2Go
ighly Recommended This company they…
I will highly Recommended This company ( Motor2Go )they are very friendly and very good service to helping costumes choose the right car .. I bought van last week and I am very happy with it .. Thanks to all staff at motor2go ….
Bought my A class from them
Bought my A class from them. Meer provided an excellent customer service and was always on hand when I needed him. It was my first time buying a car and he made the process so smooth and easy going. Would definitely recommend.
Amazing service
Amazing customer service, found exactly what I was looking for! I recommend everyone to come here as soon as you can
Bought my GLA from them and really…
Bought my GLA from them and really pleased with the level of service. Highly recommended.
Highly recommend
Excellent and hassle free service. Meer was amazing and helped finding the right van at a good price.
Purchased a van from motor2go
Purchased a van from motor2go, customer service was immaculate and staff was very helpful.
EXCELLENT 5*
I purchased a lovely work van for my staff. Meer & Abraham were fantastic.
Their service was incredible and very helpful. We look forward to doing more business in the future.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.







