Motorama Reviews 

2.327
TrustScore 1.5 uit 5

1,5

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Lees wat reviewers zeggen

Beoordeeld met 2 van de 5 sterren

I'll give them 2 stars as they do have a service to drop you home if u live close however : I do not live anywhere near their service center and being pregnant and with a new born they have made me a... Toon meer

Beoordeeld met 1 van de 5 sterren

The kia car has had many faults including paint, dash, lights, windows tint just to name a few. The service department is terrible, don't bother calling as they never return phone calls including the... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

They seem to think taking a hammer to my vehicle to remove ball joint for a recall repair is acceptable practice on a $80,000+ vehicle The damage caused to my HSV support arm needs to be replac... Toon meer

Beoordeeld met 1 van de 5 sterren

Well I cannot believe that Motorama Springwood F)&ked our daughter over. She brought a brand new car today and she has a number issue so I confirmed with finance that it would be 5 years and gues wh... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Autodealer
  2. Auto-accessoire winkel

Informatie afkomstig van verschillende externe bronnen

From a humble beginning in 1960, Motorama has grown to become one of Qld's largest privately owned family motor groups, with multi-franchise dealerships all across Brisbane!


Contactgegevens

1,5

Zeer slecht

TrustScore 1.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 25% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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1,5

Alle reviews

(2.327)

9 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Not applicable

13 februari 2018
Review zonder uitnodiging
Logo Motorama

Antwoord van Motorama

Thank you for your 5 star review I know you will enjoy your new Cerato.

Happy Motoring!

Colin Ambrosini - Sales Manager

Beoordeeld met 5 van de 5 sterren

great experience

Great experience buying a new vehicle through these guys. Craig was very helpful and professional.

12 februari 2018
Review zonder uitnodiging
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Antwoord van Motorama

Hi Kerry,

Thank you for your fantastic review on Craig & the Motorama Mitsubishi Springwood team.

We really appreciate the feedback.

Enjoy your New Car & we will see you at first service time.

#TeamMotoramaMitsubishiSpringwood

I'll make sure Craig gets passed on your wonderful review.

Ps; Can I ask a favour. If possible could you also add your review on the Motorama Mitsubishi Team to our Facebook Page.

Thank you so much.

https://www.facebook.com/pg/MotoramaMitsubishiSpringwood/reviews/?ref=page_internal

Beoordeeld met 5 van de 5 sterren

Excellent service and friendly staff😀

12 februari 2018
Review zonder uitnodiging
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Antwoord van Motorama

Hi Rosa.

I'm really happy you enjoyed your experience and want to thank you for your business and kind words.

Regards,

Dave Wiliams- Dealer Principal
Motorama Holden HSV Springwood

Beoordeeld met 5 van de 5 sterren

my experience buying a new car at …

my experience buying a new car at Motorama Springwood was nothing but the best , a great big thanks to Tony Paul salesman for his excellent service.

12 februari 2018
Review zonder uitnodiging
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Antwoord van Motorama

G'day Christopher,

I'm really happy you enjoyed your experience and want to thank you for your business and kind words.

Regards,

Dave Wiliams- Dealer Principal
Motorama Holden HSV Springwood

Beoordeeld met 5 van de 5 sterren

MY FIRST CAR!

I bought my first car here and they made the entire experience so exciting! Gerard was the best consultant, really tailored everything to fit my needs and personalised the experience. When I arrived they had my car under a sheet to be revealed with a big bow and a congratulatory paper for my first car! Then when someone crashed into me on the way home from the lot (I know, how insane right?) They were more than helpful and even offered to come out and look at the car for me. They called and made sure everything was okay and offered to help in any way possible. I am 100% going back, so grateful for their service!

12 februari 2018
Review zonder uitnodiging
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Antwoord van Motorama

Hi Paryse,

I really appreciate you taking the time to give us such a fantastic review!

We are really happy you enjoyed your experience and want to thank you for your business and kind words.

Not so happy about the accident you had, however glad we could help.

I hope we see you at our March New Owners night.

Regards,

Dave Wiliams- Dealer Principal
Motorama Holden HSV Springwood

Beoordeeld met 4 van de 5 sterren

Great blokes

They were great but could have communicated with me a bit better. I was calling them regarding delivery rather than the other way around. Car was spotless at delivery which was good.

12 februari 2018
Review zonder uitnodiging
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Antwoord van Motorama

Hi James,

Thank you for taking the time to leave us a review. Your feedback will be passed onto the team. Without feedback we are unable to improve so we appreciate it. We are glad you have been happy with the over all experience, and we look forward to seeing you around the dealership in the future.

Kind regards,

Motorama Ford

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. Caring team. Thank you for everything.

11 februari 2018
Review zonder uitnodiging
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Antwoord van Motorama

Hi Margaret,

We really appreciate you taking the time to give us such a great rating and kind comments. Glenn and the rest of the team will really appreciate it.

Thank you

Matt Bielby - General Sales Manager

Beoordeeld met 4 van de 5 sterren

Solid

Solid, customer service, competitive pricing.

11 februari 2018
Review zonder uitnodiging
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Antwoord van Motorama

I'm really happy you enjoyed your experience and want to thank you for your business and kind words.

Regards,

Dave Wiliams- Dealer Principal
Motorama Holden HSV Springwood

Beoordeeld met 5 van de 5 sterren

I am very pleased with the service I …

I am very pleased with the service I received. Everybody was very helpful & everything went very smoothly.

11 februari 2018
Review zonder uitnodiging
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Antwoord van Motorama

Thanks Gordon! We hope you enjoy your new Captiva. See you on your next service.

Beoordeeld met 5 van de 5 sterren

No fuss

No fuss, good straight honest service.

11 februari 2018
Review zonder uitnodiging
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Antwoord van Motorama

Hi Eden,

Thank you for your 5 star review. We really appreciate your business and hope to see you in the future.

Regards

Darren Johnson - General Manager
Motorama Mitsubishi Moorooka

Beoordeeld met 5 van de 5 sterren

I would give you more stars if i could

Phil i would give you more stars if i could you are amazing ! You were so accommodating, and made everything so easy. Thank you so much

11 februari 2018
Review zonder uitnodiging
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Antwoord van Motorama

Hi Ann-marie,

Thank you for taking time out of your busy schedule to give Phil & the Motorama Mitsubishi Springwood team a 5 star rating.

We really appreciate the feedback.

I will make sure Phil gets passed on your review also.

#TeamMotoramaMitsubishiSpringwood


Ps; Don't forget to like & add your review on the Motorama Mitsubishi Team to our Facebook Page.

https://www.facebook.com/pg/MotoramaMitsubishiSpringwood/reviews/?ref=page_internal

Beoordeeld met 4 van de 5 sterren

Sales person Dale was amazing but I …

Sales person Dale was amazing but I constantly asked on the Facebook page where I can send my photo to, to which I got no replies to.

11 februari 2018
Review zonder uitnodiging
Logo Motorama

Antwoord van Motorama

Hi Anushca,

Thank you for taking time out of your busy schedule to give Dale & the Motorama Mitsubishi Springwood team a 4 star rating.

We really appreciate the feedback.

I have spoken to Dale about the Facebook photo & he believes that none of staff took a photo of you taking delivery of your new car. This would be the only reason it hasn't gone up. But if you have a photo of you & your new car I would be more than happy to put it up on Facebook.

Please email me & I will get it sorted ASAP. My email is jason.collingwood@motorama.com.au

Please accept my apology.

Jason Collingwood

#TeamMotoramaMitsubishiSpringwood

Beoordeeld met 4 van de 5 sterren

The salesperson Kedar was good

The salesperson Kedar was good. The price was negotiable and the deal went through without any issue.

11 februari 2018
Review zonder uitnodiging
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Antwoord van Motorama

Hi Muhammad,

Thank you for your review. Were happy that Kedar was able to provide you with a good experience.

Regards

Darren Johnson - General Manager
Motorama Mitsubishi Moorooka

Beoordeeld met 5 van de 5 sterren

Good

Good review.

11 februari 2018
Review zonder uitnodiging
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Antwoord van Motorama

Thank you for your 5 star review. Glad we could make it a pleasant experience.

Happy Motoring.

Colin Ambrosini - Sales Manager

Beoordeeld met 5 van de 5 sterren

Thank you Clem Branch

Thank you Clem Branch,
Awesome experience buying a car from Motorama Hillcrest. The most professional , honest and helpful car salesman I’ve ever dealt with. 👍🏻

11 februari 2018
Review zonder uitnodiging
Logo Motorama

Antwoord van Motorama

Thank you so much for your 5 star rating and very kind words. Clem is exactly as you described and such a genuine person. He will be very happy to hear your comments.

Glad we could help and enjoy your new car.

Mathew Bielby - General Sales Manager

Beoordeeld met 5 van de 5 sterren

Extremely happy!

Not a single negative thing to say.. this was my first new car and from helping me decide which car, to helping with filling out and explaining paperwork and going out of their way to get my car ready for me before the very close date I requested, they made the whole experience an extremely pleasant one.

11 februari 2018
Review zonder uitnodiging
Logo Motorama

Antwoord van Motorama

Ivy, Thank you for allowing us to be a part of your first car buying experience. We will pass your feedback onto the team!

Safe driving and we will see you at your next service!

Beoordeeld met 5 van de 5 sterren

Good Experience

11 februari 2018
Review zonder uitnodiging
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Antwoord van Motorama

Thank you Mirali. We really appreciate your 5 star rating.

Enjoy your new Corolla and happy motoring.

Mathew Bielby - General Sales Manager

Beoordeeld met 5 van de 5 sterren

Satisfied new Kia buyer.

Leo (sales) & Nick (finance) were efficient and personable. Hoping we have the same opinion of service division when it is required.

11 februari 2018
Review zonder uitnodiging
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Antwoord van Motorama

Thanks Janet for your rating and comments. I'm know our Service team will follow up with the same enthusiasm and friendly approach.

All the best.

Colin Ambrosini - Sales Manager

Beoordeeld met 5 van de 5 sterren

Very helpful

Very helpful. Excellent knowledge and no nonsense.

11 februari 2018
Review zonder uitnodiging
Logo Motorama

Antwoord van Motorama

Thanks Heather. We hope you love your new Holden Astra! Thanks for your review.

Beoordeeld met 5 van de 5 sterren

From Richard who I first spoke to

From Richard who I first spoke to, to Paul in sales and Lenise in finance, and the rest of the Toyota Team, were all friendly and helpful. My experience at Toyota, buying my first car, was awesome. And Paul did a fantastic job in getting the car ready for me to pick up.
He delivered everything he promised and more.
A total thumbs up to Paul and the Toyota Team, on an awesome job from start to pick up.
A 5 Star performance.

11 februari 2018
Review zonder uitnodiging
Logo Motorama

Antwoord van Motorama

Thanks for the awesome review. We hope you really enjoy your new Hilux and look forward to seeing you at the first service.

James Leighton
Sales Manager

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