I'll give them 2 stars as they do have a service to drop you home if u live close however : I do not live anywhere near their service center and being pregnant and with a new born they have made me a... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The kia car has had many faults including paint, dash, lights, windows tint just to name a few. The service department is terrible, don't bother calling as they never return phone calls including the... Toon meer
Bedrijf heeft geantwoord
They seem to think taking a hammer to my vehicle to remove ball joint for a recall repair is acceptable practice on a $80,000+ vehicle The damage caused to my HSV support arm needs to be replac... Toon meer
Well I cannot believe that Motorama Springwood F)&ked our daughter over. She brought a brand new car today and she has a number issue so I confirmed with finance that it would be 5 years and gues wh... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
From a humble beginning in 1960, Motorama has grown to become one of Qld's largest privately owned family motor groups, with multi-franchise dealerships all across Brisbane!
Contactgegevens
Moorooka, Browns Plains, Springwood, Brisbane, Australië
- motorama.com.au
1,5
Zeer slecht
2K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 25% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Our new car
My husband and I were very happy with the service we got with our new car this is a second new car from motorama because they looked after us the first time .
11 februari 2018
Review zonder uitnodiging
Antwoord van Motorama
Hi Kerry,
Great to hear we are repeat offenders of good service. We really appreciate your business and kind words.
See you next time you come in for service (and when you buy your next car).
Colin Ambrosini - Sales Manager
Product knowledge and attention to detail
Product knowledge and attention to detail is beyond any other dealer I engaged with.
11 februari 2018
Review zonder uitnodiging
Antwoord van Motorama
Hi Craig,
Thank you very much for taking the time to leave us a review. We greatly appreciate it.
Kind regards,
Motorama Ford
Fair price on trade-in and good …
Fair price on trade-in and good service, demo'd vehicle to my home
9 februari 2018
Review zonder uitnodiging
Antwoord van Motorama
Hi Sharon,
Thank you for taking time out of your busy schedule to give the Motorama Mitsubishi Springwood team a 4 star rating.
We really appreciate the feedback.
#TeamMotoramaMitsubishiSpringwood
I love my new Eclipes
I love my new Eclipes. Thank you Krish for putting me in my new car, I will be recommending you to all my friends.
9 februari 2018
Review zonder uitnodiging
The Kia Cerato that I bought...
The Kia Cerato that I bought perhaps is the fifth car deal including trading in the previous one. So far I have not had any problem neither with the purchase nor the maintenance service.
Thanks Motorama for your overall high quality service.
8 februari 2018
Review zonder uitnodiging
Antwoord van Motorama
thank you for the feedback Luis. We are glad we could be part of your experience and thank you for your on going support. See you at your next service in 3 months time.
Antwoord van Motorama
Hi Cameron,
Thank you for your 5 Star review on the Motorama Mitsubishi Springwood team.
We really appreciate the feedback.
Enjoy your New Car & we will see you at first service time.
#TeamMotoramaMitsubishiSpringwood
Ps; Don't forget to like & add your review on the Motorama Mitsubishi Team to our Facebook Page.
https://www.facebook.com/pg/MotoramaMitsubishiSpringwood/reviews/?ref=page_internal
Great Service
7 februari 2018
Review zonder uitnodiging
Antwoord van Motorama
Hi Philip,
Thanks for your 5 star rating and comments. Nice to know our intentions are recognised. Enjoy your new X-Trail.
Regards
Richard Davidson - Sales Manager
Adam - The Greatest Salesman
Adam was a great salesman. We initially looked at our car 6 months ago, and he regularly text us updates when the car was on offer etc. if it wasn’t for this, we wouldn’t have purchased the car. He was very friendly and lovely with our three year old who didn’t want to be at the car yard anymore. He even gave us a dollar for the chocolate box so we could keep her happy! Great service and will recommend.
7 februari 2018
Review zonder uitnodiging
Antwoord van Motorama
Thanks so much for a glowing review Glen and Vicki! Adam sure is an asset to our team here and I will be sure to pass on your praise. Thanks again for your business and safe motoring.
Great service prior to signing for car …
Great service prior to signing for car , after that it all changed . Promised stuff to go with car , tank of fuel and adapter plug , comes to picking up car they know nothing about it . Salesman isn’t there and heard from them once after signing . Disappointing service. Car is lovely thoug
7 februari 2018
Review zonder uitnodiging
Antwoord van Motorama
Hi Troy,
Thank you for taking the time to write a review. We will be in contact with you to discuss your concerns and I hope we can help come to a solution.
Regards
Darren Johnson - General Manager
Motorama Mitsubishi Moorooka
Very professional and friendly...
Very professional and friendly.... very happy with service from first point of contact to driving out of the dealership
7 februari 2018
Review zonder uitnodiging
Antwoord van Motorama
Thanks Kylie for your great rating and review. Charlie will be happy to hear you enjoyed the experience.
All the best.
Mathew Biellby - General Sales Manager
Service and sales person was great up …
Service and sales person was great up on the sale .
However after sale it is really poor .
I am still waiting on the call back .
7 februari 2018
Review zonder uitnodiging
Antwoord van Motorama
Hi Arimin,
Thank you for your 3 Star review on the Motorama Mitsubishi Springwood team.
We really appreciate the feedback.
Please accept my apology with regards to the follow up, but I believe Craig has been in touch & we are all sorted.
If I can assist moving forward please contact me direct on 0732907999 or email me on jason.collingwood@motorama.com.au
Enjoy your New Car & we will see you at first service time.
Jason Collingwood
#TeamMotoramaMitsubishiSpringwood
Easy car purchase
An excellent, positive experience in purchasing a car
7 februari 2018
Review zonder uitnodiging
Antwoord van Motorama
Hi Daniel,
Thank you for your 5 Star review. We appreciate your business and hope to see you in the future.
Regards
Darren Johnson - General Manager
Motorama Mitsubishi Moorooka
Great communication
Great communication during buying process
6 februari 2018
Review zonder uitnodiging
Antwoord van Motorama
Thanks for the great Feedback Richard. We are glad to have been a part of your purchasing experience.
Amazing
Perfectly excellent - my partner and I bought our first proper family car brand new and they had such an awesome team and customer service. More than happy to answer any and all questions and always offered water tea or coffee fruit biscuits etc. couldn’t have been more blown away. If we were to buy another new car would definitely go through motorama again ten outta ten
6 februari 2018
Review zonder uitnodiging
Antwoord van Motorama
Thanks so much for the great feedback John. I am sure the team will love hearing about your experience.
Kind Regards
James Leighton
Everyone was such a pleasure to shop …
Everyone was such a pleasure to shop with :) would happily recomend them to any one, specialy Chris! You guys are amazing !
6 februari 2018
Review zonder uitnodiging
Antwoord van Motorama
Hi Tamika,
Thanks so much for the 5 star rating and kind words. I will pass it on to Chris and the team.
Enjoy your sporty new Lancer!
Colin Ambrosini - Sales Manager.
Naioki and Jo were awesome and wasted …
Naioki and Jo were awesome and wasted no time in assisting me with my needs. Very happy with my new vehicle and would recommend them to anyone. Theyve done their homework and dont waste time.
Thanks again Naioki and I do love my Mirage
6 februari 2018
Review zonder uitnodiging
Antwoord van Motorama
Hi Jason,
Thank you for your fantastic review on Naoki, Jo & the Motorama Mitsubishi Springwood team.
We really appreciate the feedback.
Enjoy your New Car & we will see you at first service time.
#TeamMotoramaMitsubishiSpringwood
I'll make sure Naoki & Jo gets passed on your wonderful review.
Ps; Don't forget to like & add your review on the Motorama Mitsubishi Team to our Facebook Page.
https://www.facebook.com/pg/MotoramaMitsubishiSpringwood/reviews/?ref=page_internal
Motorama Superior
Went to a million different car yards, Motorama service was superior.
Everybody at Kia was welcoming and generally friendly without the dirty sales vibe. I recommend working with Sam, he listened and didn’t sell me on bull (at least I dont think he did).
6 februari 2018
Review zonder uitnodiging
Antwoord van Motorama
Thank you for the positive feedback Scott, we know Sam aspires to keep his guests comfortable through the process. Sam will really appreciate the feedback given. Safe motoring!
Excellent customer service!
We had a fantastic experience with Krisch from Mitsubishi Motorama at Moorooka, Brisbane. Excellent customer service, didn’t waste our time and was especially great in helping us manage our super active toddler by providing a colouring in pack, cookies and drinks. We’d definite recommend Motorama to our family and friends.
6 februari 2018
Review zonder uitnodiging
Antwoord van Motorama
Hi Rebecca,
Thank you for taking the time to write a 5 Star review. We're so happy you had a fantastic experience with Krish and the team here at Motorama.
We appreciate your business.
Regards
Darren Johnson - General Manager
Motorama Mitsubishi Moorooka
Well done to Jordan and his team at …
Well done to Jordan and his team at Motorama Kia, Moorooka.
My heart was set on an Optima GT; my wife's on a Sportage GT-Line, being the more all-around more practical vehicle and (of course) an SUV....
Jordan was patient through the "pondering period" and provided technical advice and assistance as requested. As in any balanced relationship, the heart won. I'm stoked and she enjoys driving the GT.
The clincher for Jordan, over the other dealerships approached, was that, from a couple of photos and a rego check, Jordan was able to make a decent and realistic on-the-spot trade-in offer on our daughter's 2004 Focus (our daughter having recently upgraded to our Cerato Si). Other dealerships were not in position to make the trade-in offer without my providing a ship-load of additional information on the Focus and, when provided, the offers were no better than a wrecking yard might have done.
Let's just say that, after the handshake, dealing with Jordan's support team was almost too casual. Financing was sharp, delivery was smart and professional, the first service was booked and.....the wife may be back to buy "her" Sportage.
6 februari 2018
Review zonder uitnodiging
Antwoord van Motorama
Thank you for the feedback Ken. We are really happy to hear you have enjoyed dealing with the team at Kia Moorooka and they will certainly appreciate the positive response from you about your experience.
If we can be of any further assistance please contact us without hesitation.
Absolute awesome service by Shaun
Absolute awesome service by Shaun. Love my new car. Would definitely recommend the team at motorama Holden Springwood.
6 februari 2018
Review zonder uitnodiging
Antwoord van Motorama
Hi Peta.
I'm really happy you enjoyed your experience and want to thank you for your business and kind words. I will make sure Shaun sees your review.
Regards,
Dave Wiliams- Dealer Principal
Motorama Holden HSV Springwood
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.