Motor Claims Line  Reviews 

Started my claim with Ben. He could not have been more helpful. They sorted everything for me from start until finish. Got me a great price fore my vehicle and were happy to answer any questions I had. So much easier dealing with these guys as they understood my position and helped me every step of the way. Always answered my phone calls and rang me with updates. 10/10

Firstly the most friendly people in the sector answered the phone and this continued right the way through. This was extremely important to me and helpful as it was my first experience using a company such as this and I had no idea what to.

They guided me through every step with support and reassurance.I had prompt delivery of a superb like for like car, up until the write off was declared.

I received the settlement within 2-3 weeks and was able to purchase another car and get back on the road for work.

I thank you for your superb service and wish you all the best for the future of your business.

Kind regards and thank you once again
Daniel

Scammer, fraud company. They did AD spoofing and online fraud. When I tried calling my insurance company GoSkippy, this company's number appeared and now they have taken my car in a fraud manner. Useless buggers. And the customer service is very rude, learn some manners.

They help people claim for crashforcash!!!!! Recently had someone slam on purposely in front of me and working with these guys to fraudulently claim from me!!! AVOID

Second time I’ve used these guys. Il never do it through my insurance company again when it’s non fault these guys got the job done in next to no time and sorted out a hire vehicle in the interim whilst I waited for payment or my car back.

Very helpful staff and on point with everything from start will definitely recommend these guys

From my first call. They took over. Arranged the claim. Car hire, car removal. Through to the final payout. Keeping in touch all the way through the process.5 stars

Called Motor Claims Line (CC Response) after an accident that wasn’t my fault. They proved it wasn’t my fault with the assistance from Davies & Gray. All sorted and paid for by the at-fault party. Very happy.

insurance companies didn't want to help me After lorry hit my vehicle twice...but cc response took it on and had a replacement car next day my car was taken to get damage assessed and written off kept hire car for free till full payment was made for my vehicle big big thanks to all involved 👍

What fantastic service, we had another car the same day and the stress of chasing the insurance company was done for us. We got exactly what we hoped for the car. It really was that easy
Thank you so much. Would definitely recommend.
Mike

I was unfortunately involved in a recent accident but luckily I was recommended to use Motor Claims Line. From the moment I contacted them they were so helpful and reassuring, they took care of everything! They were easily contactable and happy to answer any questions for me! I received a replacement vehicle the same day as the accident when my car was taken for an inspection. I was then paid out for the full value of my car within a few weeks and this didn't cost me anything at all and my own insurance isnt affected whatsoever!

Amazing experience with Motor Claims Line! I had a brand new replacement vehicle the same day I was in the accident. I got my vehicle returned fully repaired to a great standard within 2 weeks and it didn't cost me a penny or affect my own insurance whatsoever! Definatley recommend!

Great experience with motor claims lines, felt like it was almost too good to be true. Really good courtesy car and amazing service from start to end

More hassle than it’s worth been waiting since friday for a suitable like for like todays tuesday so it’s not “within 24hrs they’ll get you a like for like and it’s a promise” false motto

Edit otherwise they are taking my review down

They never had a like for like for me also told them they will speak to enterprise in getting me a car enterprise called me saying the same thing they already stated they just brushed me off went to another accident management company that put me in a MERCEDES GLA while motor claims and enteprise put me in a fiat 500 that i could barely move around in and did not help in no way im still getting calls from copart saying they are calling because of motor claims 2 weeks on

I had to file a motor insurance claim after a minor accident, and I was genuinely impressed with how efficiently the process was handled. The claim was acknowledged within hours, and the surveyor was dispatched the next day. The customer service team was polite, clear, and always available for queries.

The online portal made it easy to upload documents, and I was regularly updated via SMS and email. My claim was settled within 5 working days, and the reimbursement was fair. Overall, a very smooth and stress-free experience — exactly what you’d want during a difficult time.

Highly recommended for prompt service and clear communication.
(Claim reference - 79144892)

Really helpful and hands on when it comes to to my crash they sorted me a courtesy car within two hours of contacting them and have handled the whole thing for me would definitely recommend motor claims line to anyone who’s been in a crash

I was spoken to by Alice who was very understanding and very helpful with my incident and overall, she and the rest of the team were very helpful with everything and thank you all for your response. I am sorry, can't remember the date it happened.

After an accident which was no fault of my own,just would like . They both to say thankyou to both Chris and Andy for sorting out everything.I cannot praise them enough. Thank you for all your help.

I’m so happy to chose Motor Claims Line absolutely amazing service they are professional people they know what they doing . no headache no drama for me ,job done 👍 thanks

Great team, handled my claim quickly and efficiently, provided me a courtesy car same day so was able to get to work, honestly can’t fault them