Motor Claims Line  Reviews 

Andy and the team were fantastic after an accident that wasn't my fault. They sorted out a hire car and dealt with the 3rd party insurance as they refused to accept liability. Would definitely recommend Motor Claims Line to anyone after an accident. Thanks Andy and the team.

Just an amazing team work,I can not thank enough, especially to Andy who was dealing with the case.Well done for the wonderful work ,helping people like me

The guys over at motor claims line are first class. I was involved in a crash and found the insurance a bit cumbersome but they were recommended to me and they dealt with everything. Andy was the guy who took care of me throughout. He was efficient, understanding and he got the job done, updating me along the way. Couldn't be happier with how it all went. Thanks, Andy!

Absolutely great fast sevice thank you very much

Chris was the best my insurance company didn’t want to help me so I called them and they sorted everything had a hire van the next day really helped and professionally good 👍

I recently had an exceptional experience with Motor Claims Line and I feel compelled to share it. After an unfortunate incident where a drunk driver hit my car, I was initially dealing with my own insurance company. The process was incredibly stressful; they undervalued my car, didn't provide a courtesy car, and were going to reduce my no-claim bonus, which would have increased my insurance premium the following year.

In my search for a better solution, I found Motor Claims Line, highly rated on Trustpilot. Deciding to give them a try was one of the best decisions I've made. From the moment I got in touch with them, the service was nothing short of amazing. They provided a courtesy car on the same afternoon I contacted them, which was a huge relief.

Although the claim settlement with the third party's insurance took a month, mainly due to the Christmas period holidays, I had the courtesy vehicle for the entire duration. In the end, not only did I receive a higher value for my car compared to what my insurance had offered, but it also didn’t affect my no-claim bonus since I didn’t have to claim under my own policy. This means my insurance premium for the upcoming year will remain low.

Motor Claims Line managed my entire claim process exceptionally well, far beyond what I could have ever imagined. Their professionalism, efficiency, and the ease with which they handled everything made a difficult situation much less stressful. I highly recommend their services to anyone in need of accident management and aftercare. A well-deserved 5 stars!

Fantastic company would definitely recommend. Fast friendly efficient service. Got a hire car the same day as the accident and claim sorted with no hassles.

Claim ref CC/18215

Danielle was great talked me through the whole process and arranged for my van to be taken away, sorted out a hire van while I waited for payment from the 3rd party insurers. Now I've been paid and just want to say thanks cc response

I can't thank you enough, not only did you take care of everything, Danielle was like my personal counsellor, helping step by step with a very stressful situation. This company should never let her go, her patience is incredible, she answered all my questions and offered advice. I don't know how I would of coped, so thank you hardly seems enough. I obviously don't want to have an accident or want any of my friends & family to either but if the worst was to happen I would definitely recommend and/or use this company again. So again Danielle thank you, you really are a superstar and I want you to know I really did appreciate your help.

It took a lot of stress off of me, I've never been in an accident before and I honestly didn't know how to deal with the whole situation. I found this company on Google and they were great right from the start. They dealt with the insurance company and organised a fantastic replacement car whilst mines was being repaired. It was done to a very high standard and didn't cost me at all. They didn't pester me with calls and just kept me in the loop about the replacement car and my car being dropped off and collected. I don't have a single complaint about them, their service was perfect start to finish.

CC/17981

I’ve never claimed in 35 years of driving and had no idea of the process involved, yet Motor Claims have been fantastic throughout, they not only got everything dealt with they were also very informative and understanding.

Our little Toyota was past her best yet had given us some truly amazing memories, what we got back for her was above our expectations thanks to Motor Claims Line but fitting for such a brilliant car.

We cannot recommend MCL enough, if you’re stuck and need help in an accident that wasn’t your fault these are the people to come to, 10/10 every day of the week.

Trevor & Rachel Oakley

Everyboby was very help during this stressful experience for me.I will always be grateful and will strongly recommend people in similar situation to seek your service.

Hassle free service. I would definetly recommend for not at fault accidents. Organised replacement car straight away and damaged car collected very fast too. They will deal with third party insurance on your behalf so you don't have to worry about annoying phone calls from at fault company. Sit back and relax. Case resolved and money paid into account in 3 weeks after the accident. 5 star service.

I cannot recommend this company enough! My claims handler Danielle was nothing short of magical from beginning to end. It’s a very long story but I had great difficulty with my own insurance company regarding liability of a recent accident. Fairy Godmother (Danielle) to the rescue!!! She does her job so well and has lovely personal qualities also, the empathy she has shown me and the help I have received from Danielle has been the only thing keeping me sane during the whole dispute. She is a real attribute to the company. Thank you so much Danielle, I can now purchase a car for me and my little boy before Christmas ❤️
CC/17619

Great experience sorted us a hire car out the same day came the next day, lovely customer service kept us upto date with everything too

Very helpful and professional service.
Thanks for that guys..

CC Response were excellent from the minute i contacted them within 1hr i had a courtesy car arranged and the dealt with vert thing else from start to finish cant thanks them enough

Efficient and effective service, communication has been excellent all through - phones calls are answered on the spot, and clarification to questions are always provided patiently. We got a like for like replacement vehicle within 24 hours. All we had to do was sit back and allow them handle this no fault accident. Well done to Chris and the team.

First class service, expedient and personal. Absolute professionals!

Highly efficient, very well managed service from start to finish.
From day one my claim was dealt with professionally and with utmost courtesy. I didn’t think customer service at this level existed anymore, and how refreshing it is to deal with polite, motivated human beings who absolutely do give a 5 star service. Well done. Cannot recommend highly enough.