We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Excellent service, helpful staff, next day delivery. A great array of parts needed for repairs as well new equipment. This is your one stop shop a very good business to deal with 10/10 ..

Beoordeeld met 4 van de 5 sterren

EDIT: The team has gone above and beyond to make this right after some shipping mixup from backup staff during plowing week. -------------- Found them listed as licensed Honda resellers, or... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I purchased a Mountfield ride on mower thru the site and also spoke with Ollie who was very helpful and gave great advise on my intended purchase. It arrived a week later to Roscommon, fully assembled... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I checked by phone before placing an order that the mower we wanted was in stock. Staff were very helpful and I managed to order in time to get next day delivery. As we have electric gates I needed to... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Grasmaaierwinkel

Geschreven door het bedrijf

Here at ISE Forest and Garden & Mower.ie we are a Kilkenny based, professional lawn, garden, forest & leisure equipment sales, service and hire agent. We stock brands of the highest quality such as, STIHL, Cub Cadet, Toro, Husqvarna, Honda, Berg, Snapper, ECHO, Suzuki, Loncin, Stiga, EGO and many more. In addition to serving our customers in our store, we also deliver all our products anywhere in the country and we do this for FREE if your order is above €75 Come meet the team in our showroom at Unit 6 Hebron Industrial Estate where you can view our extensive range of chainsaws, ride on and self propelled lawnmowers, leaf blowers, earth augers, shredders, hedge trimmers, grass strimmers, trampolines, barbecues and lots more. Our store is stocked daily to ensure that we provide you with the widest possible range of products at all times. If you have any questions, please just get in touch! Email: info@mower.ie Tel: 056 77 21125 during our store opening hours. 9am - 5:30pm Mon - Fri 9am - 1pm Saturday


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

85 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen gegevens bekend over review-uitnodigingen

Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 66% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,4

Alle reviews

(85)

21 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excellent service provided by ISE

Excellent service provided by ISE, bought a new Honda mower last month and was delivered to my front door assembled with a full tank of petrol. Il be a returning customer for sure!

9 februari 2024
Review zonder uitnodiging
Logo Mower

Antwoord van Mower

Hi Tiernan,

That's great to hear, we really appreciate it!

Thanks,

Robin

Beoordeeld met 5 van de 5 sterren

Fast delivery

Very competitive price and extremely fast delivery. Highly recommended and will definitely use again.

8 februari 2024
Review zonder uitnodiging
Logo Mower

Antwoord van Mower

Hi Mickey,

Thanks a million for that!

Kind regards,

Robin

Beoordeeld met 5 van de 5 sterren

I purchased a harness for my headgear…

I purchased a harness for my headgear trimmer, delivered next day fully assembled and works perfectly,
Thanks and will definitely do business again,
Gabriel

27 februari 2024
Review zonder uitnodiging
Logo Mower

Antwoord van Mower

Hi Gabriel,

Thanks a million!

Robin

Beoordeeld met 5 van de 5 sterren

Bought a victor petral power washer…

Bought a victor petral power washer from ise and verry happy I'll be a returing customer
Sales staff and delivery staff are 100% good customer service are fantastic

14 maart 2024
Review zonder uitnodiging
Logo Mower

Antwoord van Mower

Hi John,

Thanks very much for your custom and kind review.

Much appreciated!

Regards,

Robin

Beoordeeld met 1 van de 5 sterren

Sprayer never worked after I spent almost €600 on a sprayer that…

I spent almost €600 on a sprayer that never worked. I have emailed 3 times without a reply. I’ve called numerous times and they rarely answer the phone. When they do answer, I was promised a call back which I never received. I was told that someone would call to repair the faulty spray but this never happened.
Do not buy anything from this company, they have no after sales service.

19 februari 2024
Review zonder uitnodiging
Logo Mower

Antwoord van Mower

Hi Keith,

Apologies for the delay you experienced during an extremely busy few days we had.

I trust you have been issued with a replacement machine and this issue has been resolved.

If you need any more assistance regarding this, please email me directly: Robin@mower.ie

Kind regards,


Robin



Beoordeeld met 5 van de 5 sterren

Communication and follow up lacking

Update...
Appreciate that I have now been contacted and dealt with in a professional manner.
Seems like it's a supplier issue more than the company .

Ordered an Apache walk behind tractor with rotavator, sickle bar and snow blade.
Very quick delivery with three of the four items ....6 months later I'm still waiting on an item other have in stock online.
Main issue is severe lack of communication I've rang 3 or 4 times and the answer is we'll check on that and get back to you.

1 mei 2023
Review zonder uitnodiging
Logo Mower

Antwoord van Mower

Hi Jonathan,

Following from our messages and call earlier this morning, our team are waiting on word back from our supplier IFGM as to when they will have this snow blade back in stock.

We will know before the day is out if there will be additional delays and advise you of this.

As always, if you wish to avail of a full refund and try source the product elsewhere, please just let us know and we will process this for you immediately.

Kind regards,

Robin

Beoordeeld met 5 van de 5 sterren

I ordered a Stihl lawnmower

I ordered a Stihl lawnmower, it was delivered to my door set up with oil and petrol . Absolutely brilliant service ! Gary was very helpful and friendly. I will definitely be buying from this company again . Highly recommend them .

12 oktober 2023
Review zonder uitnodiging
Logo Mower

Antwoord van Mower

Hi Gail,

Thanks very much.

That's great to hear. I'll be sure to pass the message on to Gary and our team.

Kind regards,

Robin

Beoordeeld met 5 van de 5 sterren

Great service

Ordered a trampoline from mower.ie on a weekend and it was delivered on Tuesday morning.
Great service with good communication.

4 juli 2023
Review zonder uitnodiging
Logo Mower

Antwoord van Mower

Hi Denis,

Thanks very much for your custom and kind review. We really appreciate it!


Robin

Beoordeeld met 5 van de 5 sterren

Good experience in the end

Issues with the item I bought were resolved (albeit a bit late) but with an outcome that was more than satisfactory. It's good to see a company care about customer service and make an extra effort to resolve issues when something has gone wrong.

24 april 2023
Review zonder uitnodiging
Logo Mower

Antwoord van Mower

Hi Padraig,

We have tried to contact you by phone and email to get this issue resolved for you but have not been answered as of yet.

Please get back to us asap and we will get you sorted immediately.

Kind regards,

Robin

Beoordeeld met 5 van de 5 sterren

Very pleased

Easy to navigate website, very responsive to email inquiry, shipment arrived a few days later.

10 oktober 2022
Review zonder uitnodiging
Logo Mower

Antwoord van Mower

Thank you very much!

Beoordeeld met 5 van de 5 sterren

Very pleased with the service

Very pleased with the service, ordered it on Friday got it Monday. Great service would definitely recommend such a professional service

22 oktober 2022
Review zonder uitnodiging
Logo Mower

Antwoord van Mower

Thank you Niall, we really appreciate the excellent review!

Beoordeeld met 4 van de 5 sterren

Worked hard to make a bad experience right.

EDIT: The team has gone above and beyond to make this right after some shipping mixup from backup staff during plowing week.

--------------

Found them listed as licensed Honda resellers, ordered a generator from their website.

Sure it was delivered promptly - but in a Stihl box, no protective packaging, no original box, the shipping carton was soaked in leaked petrol from the unit (so the generator must have been used before, too).

Passing used unit off as new and charging full retail price. Pretty awful all around, still waiting to hear back from them. Must be a joke.

20 september 2022
Review zonder uitnodiging
Logo Mower

Antwoord van Mower

Hi Mark,

Sincere apologies for the mix up and I trust this issue has been resolved ASAP for you.

Kind regards,

ISE Team

Beoordeeld met 1 van de 5 sterren

Lads in Shop in Kilkenny are brilliant…

Lads in Shop in Kilkenny are brilliant but the lads in there warehouse has let them down in a massive way. I ordered last Saturday it was long weekend and they apparently had computer problems one day. The warehouse lads only brought my shipment to post office last night and I will be lucky if I get it on Monday. Poor delivery but lads in d shop excellent.

10 juni 2022
Review zonder uitnodiging
Logo Mower

Antwoord van Mower

Hi there,

Sincere apologies for our computer issues and postal delays which were both out of our control.

Kind regards,

ISE Team

Beoordeeld met 5 van de 5 sterren

Fixing Mistakes.

Bought three items, two delivered within 48 hours but one was out of stock. I wasn't informed of this but once I called it was fixed in 10 minutes and the unit with me the following morning. Mistakes happen but how they are fixed is often the best measure of a company, will definitely purchase here again.

9 maart 2022
Review zonder uitnodiging
Logo Mower

Antwoord van Mower

Thank you for this very kind review!

Beoordeeld met 5 van de 5 sterren

Great service

Great service from the staff, fast and efficient.
Very good website, with a fantastic range of equipment at really good prices.

M

5 maart 2022
Review zonder uitnodiging
Logo Mower

Antwoord van Mower

Thank you Mark!

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer