Mount Vernon Carpet One Reviews 130

The Salesperson, Morgan, was super helpful and attentive. He helped me find great flooring and wall tile that fit our budget. The installer, Michael, was friendly, professional, thorough, and installed our flooring and baseboards with excellence. Morgan kept in touch to ensure everything went according to my expectations and really bent over backwards to ensure our project got finished within our timeline. Our flooring and trim work was completed on schedule and it looks amazing!

ALissa is the best. You should pay her more. She made my shopping experience easy. She kept good track of my records even over a long period of time and made it simple to place additional orders with you.

We were looking for a floor to complete the look and tie all areas together. Larry worked with us to find that floor, Mike, the installer did a great job, professional and communicated with us every step to be sure he was doing things the way we wanted it done.

Larry was exceptionally prompt, thorough, appropriate and accurate as far as scope, budget and purpose of our project. The installers he assigned were also perfectly matched to our desires and delivered as promised and on-time. Larry's knowledge and expertise from materials to install will have our repeat business.

Respectfully,
Daryl and Jason Hicks, Anacortes, WA.

We worked with Dotty on floor coverings and tile for our new home. We love the products and the service has been excellent! Dotty has been prompt with responses and helpful with pulling samples, etc. Very positive experience.

Fantastic service. Carpet one stands behind their installations.

Our carpets look great the installers did an awesome job, super polite hard workers.

Alissa did an amazing job of walking us through the process of installing new floors. She also gave us a variety of options that allowed us to choose what cost would work for us. The willingness of Carpet One to let us take home samples and ask a ton of questions put our minds at ease when it came time to choose the product we liked best. Efficiency and quality was at the heart of our experience.

I am a local contractor and have been recommending and installing cabinets and flooring from Mount Vernon Carpet One for many years. Each one of our projects has its own unique challenges. With the experience, design perspective, and eye for detail brought by Cecil paired with the products offered from Carpet One there is always a perfect match for our customers.

Everything involved in the transaction from Larry's friendliness and expertise at the store to Mike's problem-solving, overwhelming desire to make sure all of his work was done to our satisfaction. and expert installation of our wood flooring was beyond expectation. We wouldn't hesitate to recommend Mount Vernon Carpet One to anyone who asked about their service, just as we haven't in the three or four other purchases we have made at the business over the past decade and one-half.

My new home took about 14 months to complete. During this time I made numerous visits to the store to select (and sometimes re-select), tile, carpet, etc. Alissa was always helpful and patient in addition to being a great resource.

On those occasions when I just stopped by the store, the rest of the staff was very helpful as well.

I’ve worked with Dotty over the years and she has always done an excellent job for me! I look forward to using her again in the future!

I had new laminate floors installed on main floor and new carpet installed in the loft area. I worked with Tanya, who was of great help in floor and carpet selection. It looks great!
I was also impressed by the hard work of the two work crews doing the installation. They did really fine work.

I was very impressed the minute I walked through the door. Dotty was great to work with and Alfredo and Sam did a top notch job installing my carpet. This is the second time I have used Carpet One for flooring needs and I will continue.

We had our first floor redone and some tiling done around our fireplace. We worked with Tanya and she was very helpful and promptly responded to all of our questions!
We felt we had to do a bit more homework on our end and coordinating with a lot of different individuals, due to the fact that we didn't start the project with a construction company.
Also, like another reviewer, I felt there was some lack of communication between technicians and the main office (confusion about installation dates, aspects of what jobs to complete...). After inquiring, these kinks were ironed out and were quickly remedied.
The two gentlemen that put in the floors were very fast and efficient. We failed to protect items on counters and in closets, so there was a lot of dust to clean up. However, we were very pleased with the end result. So, the dust was easy to overlook.
The tiling technician did a very nice job as well!
All and all, it was a great experience. I'd recommend using this company for your flooring projects.

My experiences with Carpet One have been excellent. I primarily use them for all of my projects as a general contractor because of their selection size, friendly staff, and quick turn around. Their broad range of prices makes it easier to find the right material for the budget, and my customers love accompanying me to the show room to look through their beautiful products. I recommend MV Carpet One to everybody who asks where we buy our tile and flooring.

Great experience from start to finish! Everyone was a pleasure to deal with and everything was done in a timely manner!

The staff was very helpful and the install was professional and flawless.

This store is amazing!! Kristen was so helpful and just a joy to work with. The install guys were great and so efficient and did a beautiful job. This is the ONLY place to purchase carpet!!

When you first walk in the door there is someone to greet you. I don't like having the feeling of being a ghost wandering around a store.
I take a long time in making a decision on carpets and Kristen had a lot a patience and suggestions.
The installation was great. I had to wait 3 weeks for my date and then the installer wasn't available so they found another and I actually got the install a day early. Plus the installers Alfredo and Sam had installed carpet for me in the past and they are really good. So I was really pleased with the change. and they did an excellent job once again.