mycar Tyre & Auto - Bentleigh East Reviews 

331
TrustScore 4.5 uit 5

4,6

Shop 1 and 2, 641 Centre Road, 3165 Bentleigh East, VIC, AU


We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Although I'm an existing customer of Mycar, This was my first time into Bentleigh east branch. This branch is much more busier than the one I am used to however, to my surprise, I had the same wonderf... Toon meer

Beoordeeld met 5 van de 5 sterren

I was impressed with the prompt and courteous service that I received from the guys at the garage. My vehicle was repaired to my satisfaction the same day as delivery. A big thank you to Andrew for h... Toon meer

Beoordeeld met 5 van de 5 sterren

Neuwon (sorry if that’s not spelled correct) has been looking after my car for a while at MyCar Bentleigh with many staff changes he is always professional, helpful and nothing is ever too much troubl... Toon meer

Beoordeeld met 5 van de 5 sterren

What amazing service. This morning I called in with a nail in my VW r/h rear tyre, and although busy, Nuwan dealt with it immediately. Professional and a nice fellow. Will defintely use Mycar... Toon meer


Bedrijfsgegevens

  1. Bandenwinkel
  2. Garage (elektrische auto-onderdelen)
  3. Auto-accuverkoper
  4. Autoreparatie en -onderhoud
  5. Monteur
  6. Olieverversingsservice

Over mycar Tyre & Auto - Bentleigh East

Geschreven door het bedrijf

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contactgegevens

  • Shop 1 and 2, 641 Centre Road, 3165, Bentleigh East, VIC, Australië

  • (03) 8585 7179

4,6

Uitstekend

TrustScore 4.5 uit 5

331 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,6

Alle reviews

(331)

29.299 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great service

Well, I stopped for petrol, then thought while I was there to see if by the off chance I could get two new tyres fitted, as they were busy with other cars.
I was so happy when the answer was yes no problem & come back in 1hr.
Very accommodating & Grt customer service .

5 augustus 2024
Beoordeeld met 5 van de 5 sterren

Great service

Great service, very friendly staff explaining what had to done. Great crew at mycar Tyre & Auto in Reservoir Victoria.

18 juli 2024
Beoordeeld met 5 van de 5 sterren

Puncture Repair

I rang up early Afternoon,to advise,I had a Tyre,with a Puncture,to be repaired.
I was informed to bring it in at 4:00PM.
I arrived about 3:40PM & was told to wait for it.
I only had to wait,a short time.
I was very impressed,with the promptnees,in attending to The Puncture.
When they were finished,they swapped the Repaired Tyre over with The Spare Tyre.
They put The Spare Tyre back & everything else,back in The Boot.
I have no hesitation,in recommending East Bentleigh My Car,to anyone.

17 juli 2024
Beoordeeld met 5 van de 5 sterren

New tyres

Bentleigh did a great job fitting and balancing my new tyres.
Keen pricing and excellent customer service.

28 juni 2024
Beoordeeld met 1 van de 5 sterren

Terrible Service - No accountability

A completely useless business and terrible service manager, Phil was at best incompetent at worst a willful liar.

Ordered tyres over the phone and booked fitment.
MyCar then rescheduled the fitment due to the tyres not arriving on time.
I called 2 days before my rescheduled appointment to confirm it was still to proceed. Poor guy in the contact center said my time was still in their system but this store wasn't answering their phones to confirm they had the tyres.
I turn up to the arranged booking time, low and behold they do not have the tyres, "arriving some time this afternoon, but don't know when" so I reschedule and am told it can be done while I wait next week.
Arrive to my next appointment to be told it would take 2.5 hours to fit the tyres. I come back 2.5 hours later and they haven't even started the job and their whole team is absent. The service manager Phi;l then assured me they would start in 5 minutes as soon as they return from break, an hour passes and I have to ask why they have yet to start on my car despite assurances. Phil took no responsibility for his appalling service and outright lies.

2 juli 2024
Logo mycar Tyre & Auto - Bentleigh East

Antwoord van mycar Tyre & Auto - Bentleigh East

Hi Geoff​,

Thank you for taking the time to post your review.  

We are truly sorry to hear about your recent experience with mycar.

Please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au), they will be more then happy to discuss your concerns. 

Kind regards

mycar Team

Beoordeeld met 2 van de 5 sterren

Car not ready on two occasions

Car not ready on two occasions. Part hadn’t arrived till the following day and not notified so went without a car even though I could have used it. The part came and was missing a bracket, yet I was still charged the full amount even though the part wasn’t complete. Had to wait till after 6pm to collect as work not completed. Couldn’t get through over phone to check on pick up time, and was left on hold for over 20 minutes. Never got back to me. Brought car back as still has issues. Have been. Coming here for a long time, as normally good service. After all this, staff are friendly

13 juni 2024
Beoordeeld met 3 van de 5 sterren

I booked my car for a logbook service…

I booked my car for a logbook service online and when I arrived was told that the online price was wrong and I would have to pay more. When I then asked for a refund and said I didn’t want to proceed the manager then said he would go ahead at the price I paid online. On returning to collect the car no one came out to serve me and I was waiting over 15 minutes with no acknowledgement.

4 juni 2024

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer