The website allowed for filtering easily to find the ideal cruise, destinations, cabin etc. Quote was quick and the follow up call to confirm the booking was swift, efficient , helpful and friendly.
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I was considering booking direct with Norweigan but as our fiends had already booked through MyCruise we thought it safer to go to them to ensure the same arrangements . Nigel Pettitt was very helpf... Toon meer
Bedrijf heeft geantwoord
Unfortunately I don't know this young ladies surname but Amy was absolutely amazing. Sorting my individual needs out to allow me to do a solo cruise with my disability wasn't an easy task. She said sh... Toon meer
Bedrijf heeft geantwoord
Excellent service, and what knowledge was lacking was quickly assisted by the lead sales manager, Emails were responded to as were telephone call backs. Ended up booking with Mycruise due to them co... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over MyCruise UK
Geschreven door het bedrijf
MyCruise is an independent travel agent working with all the world’s leading cruise lines. The company was originally established in Denmark in 2008 with a focus on arranging the world’s best cruise holidays. Now our UK team, launched in 2023 is based in the heart of the UK cruise industry, Southampton.
Our specialist cruise advisors are ready to provide you with the best possible advice and service to aid you in booking your next cruise holiday. Whether you wish to call, chat, email or drop into our local office we are here to help.
Price Guarantee
Our Price Guarantee means you won't find our cruises cheaper with any of our competitors.
If you find a cruise at a lower price with a competitor, we'll match the price immediately.
Contactgegevens
2nd Floor, 14/15 Brunswick Place, SO15 2AQ, Southampton, Verenigd Koninkrijk
- 023 8168 1605
- info@mycruise.co.uk
- mycruise.co.uk
4,8
Uitstekend
251 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
New England Cruise
Many thanks to Nigel Pettitt for persevering through a challenging booking. Always felt Nigel was determined to get the best deal fir us.
2 juni 2026
Antwoord van MyCruise UK
Hi,
Thank you for your lovely feedback.
It’s great to hear that Nigel supported you so well through a more challenging booking and stayed focused on finding the best possible deal for you. I’ll make sure your kind words are passed on to him.
We hope you have a fantastic cruise 😊
Kind regards,
Cecilia // MyCruise
Cruise package arranged
Cruise package arranged , information sent checked and deposit paid, all straight forward . Friendly helpful staff.
1 juni 2026
Antwoord van MyCruise UK
Hi Mrs Dee,
Thank you for your lovely review.
We're delighted to hear that everything went smoothly and that our team helped make the planning process easy and hassle-free for you. That's exactly the experience we aim to provide.
We hope you have a fantastic cruise and create lots of wonderful memories along the way 😊
Kind regards,
Cecilia // MyCruise
Amy,was very helpful and checked…
Amy,was very helpful and checked anything that i enquired about. Booking was easy.
27 mei 2026
Antwoord van MyCruise UK
Hi,
Thank you for your lovely feedback. We’re so pleased to hear that Amy was helpful and took the time to check everything you asked about.
It’s great to know the booking felt easy, and we hope you have a wonderful cruise 😊
Kind regards,
Cecilia // MyCruise
Amazing service 😁 could not recommend…
Amazing service 😁 could not recommend anymore
Nigel is a star and looked after us so well from start to finish got us the best price and we are looking very much forward to our Norwegian Fjords Cruise.
Thank you Nigel 🙏🏻
21 mei 2026
Antwoord van MyCruise UK
Hi Vitor,
Thank you so much for your wonderful feedback 😊
We’re absolutely delighted to hear that Nigel took such good care of you from start to finish and helped you find the best deal for your Norwegian Fjords Cruise. I’ll make sure your kind words are passed on to him – he’ll be very happy to hear them.
We hope you have an amazing cruise and create lots of unforgettable memories along the way 🚢
Kind regards,
Cecilia // MyCruise
First time booking and the room that we…
First time booking and the room that we booked and price paid as advertised was not correct, we had to choose a different room, I understand mistakes happen but as a first experience this was poor
12 mei 2026
Antwoord van MyCruise UK
Hi,
Thank you for taking the time to leave a review.
We are sorry that your first booking experience with us did not go entirely smoothly. Following a discrepancy with the cabin information displayed online, our team contacted you directly to clarify the details and arrange a suitable alternative.
We appreciate your understanding and your feedback, and we hope to provide you with a much smoother experience in the future.
Kind regards,
Cecilia // MyCruise
Antwoord van MyCruise UK
Hi Colin,
Thank you for your feedback! It means a lot to us that you had a positive experience.
Best regards,
Cecilia // MyCruise
Absolutely faultless booking helpful…
Absolutely faultless booking helpful quick and friendly.
5 mei 2026
Antwoord van MyCruise UK
Hi,
Thank you for your feedback! It means a lot to us that you had a positive experience.
Best regards,
Cecilia // MyCruise
Excellent customer service
Excellent customer service. Very friendly knowledgeable operator, Nigel. Booked my cruise with ease.
16 april 2026
Antwoord van MyCruise UK
Hi Linda,
Thank you for your lovely feedback. We’re so pleased to hear that you experienced excellent customer service and that Nigel’s friendly and knowledgeable approach made the booking process easy for you.
We truly appreciate your kind words and hope you have a fantastic cruise.
Kind regards,
Cecilia // MyCruise
First class customer service
First class customer service. Excellent advice and a quick and easy booking process. Thank you Nigel.
16 april 2026
Antwoord van MyCruise UK
Hi Hayden,
What a pleasure to read your feedback - thank you for sharing it with us. We’re delighted to hear that you experienced first-class service, helpful advice, and a smooth booking process.
A special thank you for mentioning Nigel - we’ll be sure to pass on your kind words!
Kind regards,
Cecilia // MyCruise
Another booking with Nigel
Another booking with Nigel, really helpful & nothing is too much trouble, always looking for the best deal & making sure you have everything you have asked for, looking forward to our cruise!
15 april 2026
Antwoord van MyCruise UK
Hi Paul,
It’s wonderful to hear that you’ve had another great experience booking with Nigel. We’re so pleased to know he’s been helpful and attentive, always going the extra mile to find the best deal and ensure everything is just as you wanted.
We hope you have an amazing cruise and look forward to assisting you again in the future.
Kind regards,
Cecilia // MyCruise
Antwoord van MyCruise UK
Hi,
Thank you for your feedback! It means a lot to us that you had a positive experience.
Best regards,
Cecilia // MyCruise
Antwoord van MyCruise UK
Hi Tracy,
Thank you very much for your kind words! We’re delighted to hear that Nigel provided you with friendly, knowledgeable, and efficient service.
We really appreciate you taking the time to share your experience.
Kind regards,
Cecilia // MyCruise
Helpful knowledgeable staff
Nigel was enthusiastic knowledgeable and helpful with the questions I asked
He didn’t sell a cruise he encouraged a once in a lifetime experience
8 april 2026
Antwoord van MyCruise UK
Hi Karen,
What a fantastic way to describe your experience – thank you for sharing it! We’re so pleased to hear that Nigel’s enthusiasm and knowledge made such a positive impression, and that he was able to guide you in a way that felt inspiring rather than sales-driven.
Creating memorable, once-in-a-lifetime experiences is exactly what we strive for, so it’s wonderful to know that came across.
We truly appreciate your feedback and hope to help you plan another unforgettable journey in the future.
Kind regards,
Cecilia // MyCruise
Had a call with Nigel who was extremely…
Had a call with Nigel who was extremely helpful with the booking, he gave great advice and went through options throughly which made the process easy. If I am to book again I would go through my cruise.
27 maart 2026
Antwoord van MyCruise UK
Hi Maxine,
Thank you so much for your kind feedback! We’re delighted to hear that Nigel was able to assist you so thoroughly and provide helpful advice throughout the booking process.
It’s great to know that he made everything feel easy and clear for you – that’s exactly the experience we aim to deliver.
We truly appreciate your trust, and we would be more than happy to help you again when you’re ready to book your next trip.
Kind regards,
Cecilia // MyCruise
Antwoord van MyCruise UK
Hi,
Thank you for your feedback! It means a lot to us that you had a positive experience.
Best regards,
Cecilia // MyCruise
great adviser
great adviser
friendly and helpful
made booking easy
great price for what you got
23 maart 2026
Antwoord van MyCruise UK
Hi Tracy,
Thank you for your feedback! It means a lot to us that you had a positive experience.
Best regards,
Cecilia // MyCruise
excellent service this is our 4th…
excellent service this is our 4th booking in the last year i think that says it all
16 maart 2026
Antwoord van MyCruise UK
Hi William,
Thank you so much for your review! We’re thrilled to hear that you’ve had such positive experiences with MyCruise, and that this is already your fourth booking. We hope to have the pleasure of helping you with many more exciting trips in the future.
Vennlig hilsen
Cecilia // MyCruise
Antwoord van MyCruise UK
Hi Rose,
Thank you for your review. We’re glad we could assist you with transferring your cruise and help make the process as smooth as possible despite the unexpected circumstances.
We hope your next cruise is wonderful, and we look forward to helping you plan more memorable trips in the future 🚢
Best regards
Cecilia // MyCruise
Friendly staff
Nigel was very helpful in sorting out our cruise and helping us to get the best price. Was a shame we hadn’t realised the price was not held for 24 hours, lesson learned you need to book quick.
3 maart 2026
Antwoord van MyCruise UK
Hi Linda,
Thank you for your feedback! I’m glad to hear that Nigel was able to help you sort out your cruise and find a great price. It’s true - cruise deals can move fast, so it’s always a good idea to book quickly once you find the right offer.
We hope your cruise turns out to be an amazing experience, and we look forward to helping you with future trips 🚢
Best regards
Cecilia // MyCruise
Amy was marvelous, kind and thoughtful
Unfortunately I don't know this young ladies surname but Amy was absolutely amazing. Sorting my individual needs out to allow me to do a solo cruise with my disability wasn't an easy task. She said she would ring back with some options for me but to be honest I didn't expect to hear from her. But true to her word she did. Then managed to make it fit my budget too. I truly appreciate all her kindness and hard work.
19 februari 2026
Antwoord van MyCruise UK
Dear Gabrielle,
Thank you so much for sharing your experience 🙏
We’re thrilled to hear that Amy could make your solo cruise possible and accommodate your needs while keeping everything within your budget. We’ll be sure to pass on your kind words to her - she’ll be delighted!
We hope to have the pleasure of helping you with more memorable trips in the future 🚢
Best regards
Cecilia // MyCruise
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