My Debt Plan Reviews 

469
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

These guys have been super helpful, every step of the way. Not only helping me with my debts, but assisting me when it comes to gathering information from my computer which I’m useless at. Umar & Barc... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very helpful and insightful helping me take the first step to becoming debt free. Did not feel judged and did feel listened too. Service and staff are very nice recommend to anyone struggling with deb... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I spoke to Gareth hughes about my financial situation and how I would like to start taking action on getting out of debt. Gareth was super helpful he wasn’t judgemental and went through all options wi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Well first I would like to say thank you Astyn for the very professional support and advice given, this is a very straightforward process well delivered, I couldn’t recommend this service enough. Than... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Schuldsaneringsservice
  2. Schuldbemiddelaar

Geschreven door het bedrijf

My Debt Plan is one of the UK’s leading providers of Individual Voluntary Arrangements (IVAs) and debt solutions, committed to helping people regain control of their finances and reduce the stress of unmanageable debt. We understand that debt can feel overwhelming. Our friendly and knowledgeable advisors take the time to listen, explain every step of the process, and create solutions that are realistic and manageable. We pride ourselves on our transparent approach, treating every client with respect, care, and professionalism. More than just a debt solutions company, we aim to empower people to take control of their finances, achieve peace of mind, and move towards a debt-free future.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

469 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 57% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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4,7

Alle reviews

(469)

241 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

Great So Far

So far, it’s been a great experience, i was very much in a bad place mentally and financially but now i feel a lot lot better as they gave given me a way out and its a massive relief

12 maart 2026
Review zonder uitnodiging
Logo My Debt Plan

Antwoord van My Debt Plan

Hi Chloe,

Thank you for sharing your feedback.

We understand how overwhelming things can feel when you’re dealing with both financial and mental stress, so we’re really glad we could help you find a way forward. Hearing that you’re feeling relieved and in a better place is exactly why we do what we do.

Please remember we’re here to support you every step of the way, and don’t hesitate to reach out whenever you need us.

Thanks,
My Debt Plan Team

Beoordeeld met 5 van de 5 sterren

Very helpful

Very helpful, dealt with Gareth mostly and he's been an absolute diamond, the stress of it all has been minimized with the help of this company.

Thank you

11 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

From start to the last call I received…

From start to the last call I received the 3 agents that helped me sort my debt out were amazing no judgement or being made to feel embarrassed just 100% good communication and help no matter how many times you asked the same question or got confused with sending stuff even rang me and talked me through every step

10 maart 2026
Review zonder uitnodiging
Logo My Debt Plan

Antwoord van My Debt Plan

Hi Annamarie,

We really appreciate you taking the time to share your experience.

We’re so pleased to hear that you felt supported throughout and that our team provided clear, patient, and non-judgemental help every step of the way. It’s especially great to know they took the time to guide you through the process and made things easier when you needed it.

We're here to support you every step of the way on your journey.

Thanks,
My Debt Plan Team

Beoordeeld met 1 van de 5 sterren

Scammers

Decided not to pursue the final signing of a IVA shock horror stilll took £170 out my account told me they would refund. STILL WAITING!!

3 maart 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

AWFUL SCAM COMPANY WHO WILL STEAL FROM YOU

I spoke to my debt plan and decided to not continue with them!!!!! as they aren’t registered on the GOV debt website. But today they’ve just taken £95 out of my bank?!!!!! So now I’m down nearly a hundred quid and also had to cancel my bank card !!!!! SCAM DONT FALL FOR IT !!!!!!!!!

7 maart 2026
Review zonder uitnodiging
Logo My Debt Plan

Antwoord van My Debt Plan

Hi Lucy,

Thank you for your feedback. We’re sorry to hear that you feel this way and understand why this situation may have caused concern.

From our review of your account, card details were provided and a payment schedule was set up after the advice process had been completed. As we were unable to make further contact afterwards, the case was later cancelled. Unfortunately, the payment instruction had not yet been stopped at the time the scheduled payment was processed, which is why the payment was taken.

We can confirm that we have already responded to you regarding this matter and are arranging for the payment to be refunded. This was an administrative oversight rather than our intention, and we apologise for any inconvenience this has caused. We are definitely not a scam company.

If you have any further questions, please contact our team directly and we will be happy to assist further.

Thanks,
My Debt Plan Team

Beoordeeld met 1 van de 5 sterren

Please avoid this terrible company with…

Please avoid this terrible company with a barge pole. My husband and i were informed that an IVA would stop all contact with creditors.
We received our council tax bill today only to find that last years debt,which MY DEBT PLAN, assured us would be included in our IVA is subject to court proceedings.
Anyone know how to stop this scam company from harassing us for weekly payments please

5 maart 2026
Review zonder uitnodiging
Logo My Debt Plan

Antwoord van My Debt Plan

Hi Kim,

Thank you for your feedback. We’re sorry to see that you feel this way and would like to clarify a few points regarding your situation.

When an IVA is set up, creditors such as the council may still issue statements or submit a claim as part of the formal process, but this does not necessarily mean the debt has been excluded from the arrangement, and in your case it has been included within your plan.

We can see that our team has been trying to reach you regarding your recent payment schedule. These contact attempts are made to ensure the arrangement continues as planned and to provide support if there are any challenges with maintaining the agreed payments.

As this matter involves personal details that cannot be fully discussed on a public platform, we are always happy to clarify issues directly and provide the support you need moving forward.

Thanks,
My Debt Plan Team

Beoordeeld met 5 van de 5 sterren

Thank you so much my debt plan !

The my debt plan team have been really helpful through my whole experience they have been understanding to my needs and have acted quickly to help me through the process

17 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Understanding helpful company…

Really helpful company very understanding and clear breaking things down for me, I tried other ones but was going through apps and voice messages but this one you can talk to someone which was essential in my situation to understand my dept situation and come to a solution it's really helping my mental health which am very grateful thank you dept plan....

18 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing experience with my debt plan…

Amazing experience with my debt plan especially with Chris and Davi who assisted me through all the steps and made sure that I understood everything, the feeling of being heard was the best part and then not making me feel judged.

18 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Absolutely amazing as I don't…

Absolutely amazing as I don't understand alot of this stuff all staff i have delt with have been more than helpful in making this a easy experience and explaining every detail to me would highly recommend.

17 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

From start to finish the whole process…

From start to finish the whole process was made so easy and very clear. This helped with their incredibly trained, helpful and professional staff. Would definitely recommend my debt plan to people struggling with their finances.

16 februari 2026
Review zonder uitnodiging

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