I absolutely love MyFirstWig. I’ve been a loyal customer for about 10 years, and the quality has always been exceptional. Consistently beautiful, reliable, and worth every dime. The human hai... Toon meer
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Lees wat reviewers zeggen
I would give this company zero stars if I could. This is a warning to all ladies wishing to purchase wigs PLEASE stay away from this company they are SCAMMERS. Save your hard earned cash which peopl... Toon meer
Bedrijf heeft geantwoord
I have tried many many wig Companies… Myfirstwig company is the only company I will order from now Never had a problem with any of their wigs very little shedding, which is natural. You get exact... Toon meer
Bedrijf heeft geantwoord
I have been purchasing units from My first wig for years. Whenever,I reached out to them with an issue or concern about any unit I have order, their response is always to satisfy my issue or concern... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
"My First Wig" was created as a way to introduce first time wig wearers to high quality lace wigs. The difference between us and other wig companies is that we also provide detailed wig tutorials for every wig we offer. We understand how confusing and overwhelming it can be for women who have never worn wigs before; we cut out all the confusion and provide detailed instructions on application, styling and maintenance. We also have consultants available to answer our customer’s questions within a reasonable time frame. |#lacefrontwig #lacewig #gluelesswig #wigforbeginner
Contactgegevens
Verenigde Staten
- service@myfirstwig.com
- myfirstwig.com
3,2
Gemiddeld
863 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
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Straight Fire
The customer service is the best. And the hair is so soft and beautiful. The pace on the unit melt into my skin like straight scalp. I love this company.
15 april 2024
Review zonder uitnodiging
Antwoord van My First Wig
Dear Tracy,
Thank you for your kind words! We are delighted to hear that you had a positive experience with our customer service and that you love the soft and beautiful hair of our unit. We pride ourselves on creating a comfortable and natural look, and we are thrilled that you are pleased with the results.
We truly appreciate your support and look forward to serving you again.
Warm regards,
MyFirstWig Customer Service
It was amazing
It was amazing, the commication was timely done, the wig Is as I wanted it to be and the delivery was on time. Good job
7 juni 2024
Review zonder uitnodiging
Antwoord van My First Wig
Dear Cathy,
Thank you for your positive feedback! We are thrilled to hear that you had an amazing experience with us. We are glad that the communication was timely, the wig met your expectations, and the delivery was on time. Your satisfaction is our top priority, and we appreciate your kind words.
Warm regards,
MyFirstWig Customer Service
This is my third wig
This is my third wig from Myfirstwig, It's so soft and beautiful. I love it very much!
16 mei 2024
Antwoord van My First Wig
Dear Valued Customer,
Thank you for being a loyal customer! We are pleased to hear that you are enjoying your third wig from MyFirstWig. Your satisfaction is our priority, and we appreciate your kind words. If you have any further questions or need assistance, feel free to contact us at service@myfirstwig.com.
Warm regards,
MyFirstWig Customer Service Team
Blond wig
I’ve been tempted to buy a blond wig because I think it looks just fabulous oh Rihanna, and I found the perfect colour on your website. The hair is very soft and natural looking and I’ve gotten many compliments after wearing it for the first time yesterday!
The wig also holds curls very well!
24 april 2024
Review zonder uitnodiging
Antwoord van My First Wig
Dear Melissa,
Thank you for sharing your wonderful experience with the blond wig from Myfirstwig! We're thrilled to hear that you found the perfect color and that the wig is soft, natural, and holds curls well. We hope you continue to receive many compliments while wearing it.
Thank you for choosing Myfirstwig. We truly appreciate your support and look forward to serving you again. If you need any further assistance or have any questions, feel free to reach out to us anytime!
Warm regards,
Myfirstwig Customer Service Team
I am having a terrible experience
I am having a terrible experience. No way to get anyone to respond to email and this phone number rings and someone hangs up. +1 718-962-0283 I am checking on Order #502265428, May 25, 2024. No tacking number, shipping information, nothing. Please respond.
25 mei 2024
Review zonder uitnodiging
Antwoord van My First Wig
Dear Jay,
We apologize for the inconvenience you have faced regarding your order.
We checked your order details and found that due to you want to change the hair length, we sent multiple emails for confirmation, but some were not delivered because of an error with your email address. After looking into it, we realized there was a difference in email addresses: "sutant1" in the emails you sent and "sultant1" for your order, which may have caused the issue.
And we're sorry for possibly missing your calls due to our weekend break and time zone differences. Our team is now contacting you through the correct email to resolve any issues and confirm your order.
Rest assured, we take customer concerns seriously and are committed to resolving them promptly.
Thank you for bringing this to our attention, and we appreciate your patience as we work to address your concerns effectively.
Warm regards!
Myfirstwig Customer Service Team
Myfirstwig has realistic wigs with…
Myfirstwig has realistic wigs with wonderful curls. Top-notch quality and affordability. Love the option for lovely blonde wigs with a small cap—so convenient.
2 mei 2024
Antwoord van My First Wig
Dear Luna,
We're delighted to hear that you're enjoying the realistic wigs with wonderful curls from Myfirstwig. We take pride in providing top-notch quality and affordability. To ensure that more customers can get high-quality and comfortable wigs, we provide customization services, such as cap size, hairstyle, and hair color etc.
Thank you for your kind words! We look forward to continuing to provide you with high-quality wigs and exceptional customer service in the future.
Warm regards,
MyFirstWig Customer Service Team
The Red head unit came on time
The unit came on time, packaged nicely, and included several gifts.
16 mei 2024
Review zonder uitnodiging
Antwoord van My First Wig
Dear Wanda,
Thank you for sharing your experience! We're thrilled to hear that the wig arrived on time.Your satisfaction is our priority! We look forward to continuing to provide you with high-quality wigs and exceptional customer service in the future.
If you have any further feedback or need assistance, feel free to reach out to us.
Warm regards,
MyFirstWig Customer Service Team
Have bought from MYFIRSTWIG many times
Have bought from MYFIRSTWIG many times. Top-notch hair quality and perfect blend with swiss lace on my skin. The brown highlighted wig is very eye-catching.
1 mei 2024
Antwoord van My First Wig
Dear Martha,
We're delighted to hear that you're pleased with the hair quality and the perfect blend with Swiss lace from Myfirstwig. Your loyalty and support mean a lot to us, and we look forward to continuing to provide you with high-quality wigs and exceptional customer service in the future.
Thank you for your kind words!
Warm regards,
MyFirstWig Customer Service Team
My First Wig is my go to for all my…
My First Wig is my go to for all my wigs! I love the quality of the hair and the 13x6 parting space. The lace is lace is top tier quality as well as the hair. My First Wig does not disappoint!
24 april 2024
Review zonder uitnodiging
Antwoord van My First Wig
Dear valued customer,
Thank you for your amazing feedback! We're delighted to hear that Myfirstwig meets your expectations with its exceptional hair quality. We appreciate your support and loyalty! We look forward to continuing to provide you with high-quality wigs and exceptional customer service in the future. Thank you for your kind words!
Warm regards,
MyFirstWig Customer Service Team
The wig was exactly as I expected and…
The wig was exactly as I expected and MyFirstWig had a great customer service.
18 mei 2024
Review zonder uitnodiging
Antwoord van My First Wig
Dear Okonkwo,
Thank you for your wonderful feedback! We are delighted to hear that the wig met your expectations and that you had a great experience with our customer service. Your satisfaction is our priority, and we appreciate your support! Thank you for choosing MyFirstWig. We look forward to serving you again in the future!
Warm regards,
Myfirstwig Customer Service Team
My First Wig have a unique texture (…
My First Wig have a unique texture ( yaki straight ) which most resembles black folks natural hair texture . Also Their lace is very thin & matches my scalp perfectly, which makes It looks like my own hair, and that’s exactly what I love.
23 mei 2024
Review zonder uitnodiging
Antwoord van My First Wig
Dear Lisa,
Thank you for sharing your feedback! We are thrilled to hear that you appreciate the unique yaki straight texture of our wigs, which resembles natural black hair. It's wonderful to know that the thin lace matched your scalp perfectly, giving a natural look like your own hair. Your satisfaction is our priority!
We look forward to continuing to provide you with high-quality wigs and exceptional customer service in the future. Thank you for your kind words!
Warm regards,
MyFirstWig Customer Service Team
I love myfirstwig
I love myfirstwig, the customer service is top notch. The wigs lay flat and knots are bleached. I recently needed a wig faster then I thought so I messaged them and they rushed it to me with no extra cost.
23 mei 2024
Review zonder uitnodiging
Antwoord van My First Wig
Dear,
Thank you for your kind words! We're delighted to hear that you love our wigs and appreciate our customer service. We always strive to provide top-notch service and ensure our wigs meet your expectations. We're glad we could assist you promptly when you needed your wig faster. Your satisfaction is our priority!
We look forward to continuing to provide you with high-quality wigs and exceptional customer service in the future.
Thanks again!
Warm regards,
MyFirstWig Customer Service Team
Really helpful customer service
They're really helpful and make sure you get the right wig you're asking for. Their customer service is amazing and I've ordered from them multiple times and the quality of the wigs are always great. I like them a lot and will continue to order from them.
8 mei 2024
Review zonder uitnodiging
Antwoord van My First Wig
Dear Ashanti,
Absolutely! We're delighted to hear about your positive experiences. Ensuring that you receive the right product is our top priority, and we're thrilled that you've been satisfied with the wigs and the service you've received. Your loyalty and support mean a lot to us, and we look forward to continuing to provide you with high-quality wigs and exceptional customer service in the future. Thank you for your kind words!
Warm regards,
MyFirstWig Customer Service Team
My wig is exceptional, is yours?
My wig is exceptional. I wear it and no one knows it is a wig. It is so real looking and it takes less than a minute to put on.
21 mei 2024
Review zonder uitnodiging
Antwoord van My First Wig
Dear Lacey,
Thank you for sharing your experience with us! We're thrilled to hear that your wig is exceptional, real-looking, and easy to wear. Your satisfaction means the world to us!
If you have any further feedback or need assistance in the future, please feel free to reach out to us at service@myfirstwig.com.
Thank you for choosing MyFirstWig. We value your support and look forward to serving you again.
Warm regards,
Myfirstwig Customer Service Team
This was the first time I purchased…
This was the first time I purchased what I consider to be a premium Wig. I am blown away with the quality Of the unit and the speed in which I received my order. I did not have a lot to spend therefore, I did not order any of the extras offered such as the deep parting or bleaching, but I was able to make it work. I can’t wait until I have enough money to buy another one. I have a pretty small head and I purchased the 21.5 circumference and it is perfect. I love everything about it!!!! I wish that I could attach a picture 🤩
22 april 2024
Review zonder uitnodiging
Antwoord van My First Wig
Dear Christine,
Thank you for sharing your positive experience with us! We're thrilled to hear that you found our premium wig to be of exceptional quality and were impressed with the speed of delivery. It's wonderful to know that the wig fits your small head perfectly and that you are satisfied with your purchase. Your satisfaction is our top priority, and we look forward to welcoming you back for your next purchase.
Warm regards,
MyFirstWig Customer Service Team
Just the experience of it all
Just the experience of it all. From to purchase to receiving my unit.
24 februari 2024
Review zonder uitnodiging
Antwoord van My First Wig
Dear Tremeshia,
Thank you for sharing your experience with us! We're delighted to hear that you had a positive journey from purchase to receiving your unit. Your satisfaction is our ultimate goal, and we are here to assist you every step of the way.
Thank you for choosing MyFirstWig. We look forward to serving you again in the future!
Warm regards,
Myfirstwig Customer Service Team
This wig looks so natural and fits my…
This wig looks so natural and fits my head perfectly. I have ordered 2 wigs. People think it's my real hair
13 maart 2024
Review zonder uitnodiging
Antwoord van My First Wig
Dear Latasha,
Thank you for sharing your positive experience with us! We're thrilled to hear that the wig looks natural, fits perfectly, and gives the impression of being your real hair. Your satisfaction means a lot to us, and we are glad you have ordered two wigs. If you have any further questions or need assistance, feel free to reach out to us.
Thank you for choosing MyFirstWig. We look forward to serving you again in the future!
Warm regards,
Myfirstwig Customer Service Team
Worth every penny
Great experience unit on time,fast delivery. Unit is just what I was looking for so natural looking like I just stepped out of the Dominican salon
8 mei 2024
Review zonder uitnodiging
Antwoord van My First Wig
Dear Nyre,
Thank you for sharing your positive experience with us! We're thrilled to hear that you had a great experience with the unit, and that it arrived on time with fast delivery. It's wonderful to know that the unit is exactly what you were looking for and gives a natural look. If you have any further questions or need assistance, feel free to reach out to us.
Thank you for choosing MyFirstWig. We look forward to serving you again in the future!
Warm regards,
Myfirstwig Customer Service Team
What are fantastic where very soft and…
What are fantastic where very soft and good quality and was my first time to buy from them
9 mei 2024
Review zonder uitnodiging
Antwoord van My First Wig
Dear Janet,
Thank you for sharing your first-time experience from Myfirstwig! We're glad to hear that your purchase was fantastic and of good quality. If you have any further questions or need assistance, feel free to reach out to us.
Thank you again for choosing MyFirstWig. We look forward to serving you again in the future!
Warm regards,
Myfirstwig Customer Service Team
Quality hair
I have purchased many wigs over the course of the years and realize that quality is very important to me. I came across my first wigs this past year, and I’m very happy with the quality and variety of wigs that they have. I recently purchased one for my mother for Mother’s Day and installed it for her. She absolutely loves it! It’s light weight and easy to care for which is great for her.
I have also purchased a few wigs for myself from my first wigs and have been impressed with the durability and realistic look of the wigs. The customer service is also fantastic, they were very helpful in helping me choose the right wig for my needs.
Overall, I highly recommend Myfirstwigs to anyone looking for high-quality, affordable wigs. Their selection is great and the customer service is top-notch. I will definitely be a returning customer in the future!
20 mei 2024
Review zonder uitnodiging
Antwoord van My First Wig
Dear Dana,
Thank you so much for sharing your positive feedback about your experiences with MyFirstWig. We are delighted to hear that you have found our wigs to be of high quality and appreciate the variety we offer. It warms our hearts to hear that the wig you purchased for your mother was a hit - we strive to provide lightweight and easy-to-care-for options to ensure maximum comfort and convenience.
We are thrilled to learn that you have also been satisfied with the durability and realistic appearance of the wigs you bought for yourself. Our team works hard to create products that not only look great but also stand the test of time. Additionally, we are pleased that our customer service team was able to assist you effectively in selecting the perfect wigs tailored to your needs.
Your recommendation means a lot to us, and we are grateful for your kind words regarding our high-quality and affordable wigs. We take pride in our wide selection, aiming to cater to diverse preferences while maintaining excellence in customer service. We sincerely appreciate your loyalty and look forward to serving you again in the future.
If you ever need further assistance or have any questions, please feel free to reach out. We are here to ensure your continued satisfaction and provide you with the best possible wig shopping experience.
Warm Regards,
MyFirstWig Customer Service Team
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