Ceci fait suite à mes précédents commentaires. Je veux mentionner que le CEO et co- fondateur de My HiRelief a pris le temps de lire mes commentaires et de m’adresser un courriel personnel. Il a vra... Toon meer
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The customer support was great, however the size of the jar was very disappointing . In all the advertisements the volume of the jar “appears” to be the size of an adult male hand and it is very diff... Toon meer
I am 76yrs old living on ss only. I am having surgery next week . I have been trying to seek help with total relief subscription and orders . First, want to say, total relief is an outstanding prod... Toon meer
Bedrijf heeft geantwoord
I love the product, but hate how they manage their ordering and complaints. I received a code for 20% off my order which was a large one ($1191.78) The code didn't work and I never received my 20%... Toon meer
Bedrijf heeft geantwoord
3,8
Goed
1K reviews
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Heeft 99% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Once my order arrived it works great
Once my order arrived it works great. My feet now feel almost normal instead of on fire and feeling like I'm walking on pins and needles.
8 juli 2026
Review zonder uitnodiging
Antwoord van MyHiRelief
Hi Gloria,
Thank you for your 5-star review! We're delighted to hear that the product has been working so well for you and that you've experienced such meaningful relief after receiving your order. Your kind feedback means a great deal to our team.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
J'ai remarqué que ma peau est plus…
J'ai remarqué que ma peau est plus reposée et j'aime la routine que je fais avant de me coucher. Les produits sont doux et pénètrent très bien . Après la routine la peau est douce et non grasse. Je recommande. Merci
13 juli 2026
Review zonder uitnodiging
Antwoord van MyHiRelief
Hi Suzanne,
Thank you for your 5-star review! We're delighted to hear that you've noticed your skin looking more refreshed and that our products have become a part of your nightly routine. It's wonderful to know you enjoy their gentle feel, quick absorption, and the soft, non-greasy finish they provide.
Thank you for your kind recommendation and for choosing MyHiRelief. We truly appreciate your support and wish you continued wellness!
Kind regards,
Aga
MyHiRelief
Awesome product!!!
Use it for the 1st time today and was wonderfully impressed how quickly my legs felt great!
13 juli 2026
Review zonder uitnodiging
Antwoord van MyHiRelief
Hi Gigi,
Thank you for your 5-star review! We're delighted to hear that you were wonderfully impressed with how quickly Total Relief worked and that your legs felt better after your very first use.
Your kind feedback means a great deal to our team. Thank you for choosing MyHiRelief, and we wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
The product works to relief muscles…
The product works to relief muscles pain, four stars because it took to long to arrived and automatically was attached to a subscription that is not a good thing at least for me.
If I like and want the product, I will order more without a push.
1 juli 2026
Review zonder uitnodiging
Antwoord van MyHiRelief
Hi Julia,
Thank you for your review! We're delighted to hear that the product has been helping relieve your muscle discomfort.
We also appreciate your honest feedback regarding the delivery time and subscription option. While most orders arrive within the expected timeframe, occasional delays can occur due to factors outside of our direct control, such as carrier backlogs or transit delays. We'd also like to clarify that customers are offered both a one-time purchase and a subscription option during checkout, with the subscription providing additional savings. We understand that it may not be the preferred choice for everyone, and your feedback helps us continue improving the checkout experience.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
Your product is TOTAL RUBBISH!I just spent the last 20 minutes of…
I’ve just spent the last 20 minutes of my life on this…only to have my efforts washed away to the information “cloud in the sky”, that in reality is a bloody big ugly as sin, polluting the atmosphere building in my case as I’m a West Aussie..in Perth.
My grief or beef with you is two fold….
1. I’ve just downloaded-loaded my most recent invoice from you shystees. Please explain why I’m paying 5 times as much for my product.. when compared with buying it whilst playing a jigsaw assembling game on my iPad?
2. Your product has not helped ANYONE I have shared it with. In fact, it has actually given my husband and grandson a horrible lay debilitating rash.
DO NOT SEND ME ANY MORE OF YOUR PATHETIC PRODUCT. REMOVE ME FROM YOU CLIENT LIST, BUT…..before doing so I would appreciate you refunding my last invoices worth… as I calculate that is about how much “extra” I’ve paid compared with my Jigsaw playing fellow clientele!
Regards
Debb Dellar
PS I have Parkinson’s….and one of your pledges was that your product would help….I call foul on that statement….it actually increased the number of cramp sessions!!!!
9 juli 2026
Review zonder uitnodiging
Antwoord van MyHiRelief
Hi Debb,
Thank you for sharing your feedback. We understand how disappointing this experience has been, particularly regarding the product's effectiveness, pricing, and your request to stop future orders.
We'd like to respectfully clarify that promotional pricing may vary depending on the specific offer selected at checkout, such as one-time purchases, subscription discounts, or limited-time promotions. Our goal is to provide transparent pricing, and our support team is always available to help clarify any questions regarding an order.
To clarify, our products are sold directly through our official store and are priced in USD, which may appear higher once converted to your currency.
We're also sorry to hear that neither you nor your family had the experience you were hoping for. As with many wellness products, individual results can vary, and we encourage anyone who experiences an unexpected skin reaction to discontinue use and consult a healthcare professional if needed.
I’d like to personally review this and see what I can do. However, we could not find an account matching the details listed on your Trustpilot profile, so I will investigate this further.
Please contact us directly at support@myhirelief.com or aga@nw-project.com, using the email address associated with your order. Be sure to include your order number if available. Once we can find your account, we will be happy to review your concerns and work toward a prompt resolution.
We appreciate the opportunity to assist you and look forward to resolving this matter.
Kind regards,
Aga
MyHiRelief
I've been taking gavapinton for 6years
I've been taking gavapinton for 6years. My feet and legs tingle from my knees to my feet. I call it white noise like the static you see on the TV screen. My volume level was over half(loud). I've been doing this cream for a month and the volume on my tingle static has turned into a whisper. I no longer take the gavapinton. That's a great health factor. I apply at night and it helps better that anything I have found over the counter or through the doctors.Even better than the gavapinton. Well worth it.rate it a easy 10.
13 juli 2026
Review zonder uitnodiging
Antwoord van MyHiRelief
Hi Cindy,
Thank you for your 5-star review! We're truly grateful that you took the time to share your experience. It's wonderful to hear that you've noticed such meaningful improvements after using the cream consistently and that it has become an important part of your daily routine.
Your kind words and support mean a great deal to our team. Thank you for choosing MyHiRelief, and we wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
Antwoord van MyHiRelief
Hi Olin,
Thank you for your 5-star review! We're delighted to hear that your order arrived right on time. Providing a smooth and reliable delivery experience is important to us, and we're glad we could meet your expectations.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
Great product- Total Relief!
First, the smell! It doesn't smell like old people cream!
Second, it works.
My husband and I both are active and we use it when we have a pain or just a bruise!
It makes it all feel better and was definitely worth the wait!!
It was easy to order and customer service communication was quick and on top of the orders I made. Thank you
22 juni 2026
Review zonder uitnodiging
Antwoord van MyHiRelief
Hi Rhonda,
Thank you for your 5-star review! We're delighted to hear that you and your husband are enjoying Total Relief and that you've been pleased with its effectiveness and pleasant scent. It's also wonderful to know that your ordering experience was easy and that our customer service team kept you informed throughout the process.
Your kind words mean a great deal to our team. Thank you for choosing MyHiRelief, and we wish you both continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
great service and product
1 juli 2026
Review zonder uitnodiging
Antwoord van MyHiRelief
Hi Phillip,
Thank you for your 5-star review! We're delighted to hear that you're happy with both our product and the service you received. Your kind words mean a great deal to our team.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
Stopped my feet burning right away and…
Stopped my feet burning right away and has lasted 3 hours and counting
13 juli 2026
Review zonder uitnodiging
Antwoord van MyHiRelief
Hi Hermit,
Thank you for your 5-star review! We're delighted to hear that the product provided quick relief and that you've continued to experience lasting comfort. Your kind feedback means a great deal to our team.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
I received my order sooner than I…
I received my order sooner than I thought.
The cream works very good.
I am very happy about it.
8 juli 2026
Review zonder uitnodiging
Antwoord van MyHiRelief
Hi Cathy,
Thank you for your 5-star review! We're delighted to hear that your order arrived sooner than expected and that you're very happy with how well the cream is working for you.
Your kind feedback means a great deal to our team. Thank you for choosing MyHiRelief, and we wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
This product does nothing for me
This product does nothing for me. Cancel any other orders
1 juli 2026
Review zonder uitnodiging
Antwoord van MyHiRelief
Hi Theresa,
Thank you for sharing your feedback. We understand how disappointing it must be that the product did not deliver the results you were hoping for.
Upon checking, your subscription has been cancelled successfully — no further charges will be processed.
Our support team has already reached out to you with tailored guidance to help you achieve better results. If you don’t see their message in your inbox, please check your spam or junk folder.
Kind regards,
Aga
MyHiRelief
The delivery was as scheduled
The delivery was as scheduled. This product really works! I have severe lower back pain and I'm able to sleep through the night. Love this product!
13 juli 2026
Review zonder uitnodiging
Antwoord van MyHiRelief
Hi Margot,
Thank you for your 5-star review! We're delighted to hear that your order arrived as scheduled and that the product has helped provide relief for your lower back discomfort, allowing you to sleep through the night. Your kind feedback means a great deal to our team.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
It was shipped quickly and no shipping…
It was shipped quickly and no shipping charges which I really appreciated. Started using immediately and am finding a slight relief after only a few days.
9 juli 2026
Review zonder uitnodiging
Antwoord van MyHiRelief
Hi Joan,
Thank you for your 5-star review! We're delighted to hear that your order arrived quickly, that you appreciated the free shipping, and that you've already started noticing some relief after just a few days of use.
We truly appreciate you sharing your experience and hope you continue to see positive results. Thank you for choosing MyHiRelief, and we wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
A Great New Beginning-- feeling great
Great communication and just received the product. I just used it this morning and it really worked quite quickly. I think I am off to a good start with this product. Looking forward to a long relationship of feeling better.
13 juli 2026
Review zonder uitnodiging
Antwoord van MyHiRelief
Hi Mae,
Thank you for your 5-star review! We're delighted to hear that you had a great experience with our communication and that your first use of the product provided quick relief. It's wonderful to know you're off to such a positive start.
We truly appreciate your kind words and look forward to being part of your wellness journey. Thank you for choosing MyHiRelief, and we wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
Place my order
Place my order, received it quickly. Haven't seen any results as of yet. However, just received the product.
7 juli 2026
Review zonder uitnodiging
Antwoord van MyHiRelief
Hi Pat,
Thank you for your 5-star review! We're glad to hear that your order arrived quickly and appreciate you giving MyHiRelief a try.
We understand that results may take time, and we appreciate you sharing your honest first impression. We hope you continue to enjoy using the product and have a positive experience moving forward.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
Pain free
It works and I gave my friend a jar and she said it was the first time she slept with no pain in a long time thank you 🙏
12 juni 2026
Review zonder uitnodiging
Antwoord van MyHiRelief
Hi Alfreda,
Thank you for your 5-star review! We're delighted to hear that the product has helped provide relief for you and that you were able to share the experience with your friend as well.
Hearing that it has made a positive difference means a great deal to our team. Thank you for choosing MyHiRelief, and we wish you and your friend continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
I received my order promptly and…
I received my order promptly and without any issues. My only question I have is why the jars are labelled differently.
10 juli 2026
Review zonder uitnodiging
Antwoord van MyHiRelief
Hi Karen,
Thank you for your 5-star review! We're glad to hear that your order arrived promptly and without any issues.
We appreciate you bringing up your question about the jar labels. Product names and packaging may be updated from time to time to align with labeling requirements and provide a clearer customer experience, but this does not change the quality or purpose of the product.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
The service on the orders was fast and…
The service on the orders was fast and accurate. I used the cream for over a week with great relief to several joints so I ordered more. So glad to have found this.
22 juni 2026
Review zonder uitnodiging
Antwoord van MyHiRelief
Hi Martha,
Thank you for your 5-star review! We're delighted to hear that your orders were handled quickly and accurately, and that you've experienced positive results from using the cream. We're glad to know that it has become a product you value and that you decided to continue using it.
Your kind feedback means a great deal to our team. Thank you for choosing MyHiRelief, and we wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
The order came in a timely manner
The order came in a timely manner. I am not fully convinced that it is doing what the commercial promised but I am hopefully expectant.
13 juli 2026
Review zonder uitnodiging
Antwoord van MyHiRelief
Hi Stephanie,
Thank you for your 5-star review! We're glad to hear that your order arrived in a timely manner. We appreciate you giving the product a try and sharing your honest experience.
We hope you continue to enjoy using MyHiRelief and look forward to hearing more about your experience over time. Thank you for choosing us, and we wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
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