The customer service provided was very helpful. The process of ordering 3 Total Relief jars went smoothly and they arrived in a reasonable time. I shared a small sample with a friend whose discomfort... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I have severe sciatic nerve pain and neuropathy,it has taken several months but my relief helps relieve the pain,it will be sometime before or if it will ever be gone . I also have three compressed... Toon meer
Bedrijf heeft geantwoord
I will not buy this product because of the annoying ads! It doesn't promote sales to see a bunch of groveling old people rubbing cream on their feet & hobbling barefoot in their front yard or around t... Toon meer
Bedrijf heeft geantwoord
This cream helps with pain relief like no other. I'm a physical therapist and use it on my clients they absolutely love it. it also helps with sleep. Client that have circulation issues have great res... Toon meer
3,9
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Product Marketing Accuracy
From a marketing/product recognition standpoint, the actual product jar is much smaller than the one(s) shown in the online advertisements.
15 juli 2026
Review zonder uitnodiging
Antwoord van MyHiRelief
Hi Gregory,
Thank you for your review and for sharing your feedback regarding the product presentation. We appreciate you bringing this to our attention.
Regarding the jar size, our promotional videos and images use close-up photography and videography to better highlight the product's texture, application, and features. These visuals are intended to showcase the product experience rather than represent its actual physical size.
We value your feedback and will continue looking for ways to ensure our product information provides customers with clear expectations.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
I did not know I was buying a…
I did not know I was buying a subscription until I started receiving multiple orders. All I wanted to do was try the product. I reached out to the company who tried to give me the third order at a discount and cancel the subscription afterward. I explained my situation and Randy canceled the third order and the subscription and refunded the charges for the third order. I now have 6 jars of the product so have plenty of opportunity to see if it works. Thank you Randy.
10 juli 2026
Review zonder uitnodiging
Antwoord van MyHiRelief
Hi JT,
Thank you for your 4-star review and for sharing your experience. We understand your concerns regarding the subscription and appreciate the opportunity to clarify and assist.
We're pleased to hear that Randy was able to help resolve your concerns by canceling the additional order, stopping the subscription, and processing a refund for the third order. We'll be sure to share your kind words with him.
Thank you for giving Total Relief the opportunity to support your wellness journey. We truly appreciate your feedback and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
So far so good
So far so good, I have MS and am Usually in pain all day and this total relief cream seems to minimizes my pain. The more I use this cream the better it seems to work. So happy with the results I’m getting!
20 juni 2026
Review zonder uitnodiging
Antwoord van MyHiRelief
Hi Sharon,
Thank you for your 5-star review! We're delighted to hear that Total Relief has been helping minimize your daily discomfort and that you've continued to experience even better results with consistent use. It's wonderful to know you're so happy with your experience.
Your kind feedback means a great deal to our team. Thank you for choosing MyHiRelief, and we wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
At first I was skeptical about trying…
At first I was skeptical about trying this item, but after getting some to try I couldn’t believe the relief I got from it. I suffer with pain on a daily basis and weather is definitely a factor. But after putting HiRelief on, in just a few minutes my pain is eased to a point where I feel so much better. I was shocked. Thank you HiRelief for dealing with less pain!!! 😁😁
25 juni 2026
Review zonder uitnodiging
Antwoord van MyHiRelief
Hi Julie,
Thank you for your 5-star review! We're delighted to hear that, although you were initially skeptical, Total Relief exceeded your expectations and provided quick relief from your daily discomfort. It's wonderful to know that you're already experiencing such a positive difference.
Your kind words mean a great deal to our team. Thank you for choosing MyHiRelief, and we wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
Definitely alleviates arthritis…
Definitely alleviates arthritis discomfort! Very soothing!!
11 juli 2026
Review zonder uitnodiging
Antwoord van MyHiRelief
Hi Renee,
Thank you for your 5-star review! We're delighted to hear that you found the product soothing and that it has helped provide comfort. Your kind feedback means a great deal to our team.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
Charles was prompt to answer my…
Charles was prompt to answer my question.
7 juli 2026
Review zonder uitnodiging
Antwoord van MyHiRelief
Hi Kristin,
Thank you for your 5-star review! We're delighted to hear that Charles was able to answer your question promptly. We'll be sure to share your kind feedback with him, as it means a great deal to our team.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
Great product!
I was a little disappointed that the jars were not as big as shown in the ad, however this stuff really works!
I had relief! Within just a couple of minutes I was no longer stiff. It took a little longer for my feet, but I'm super happy with the product!
13 juli 2026
Review zonder uitnodiging
Antwoord van MyHiRelief
Hi Renee,
Thank you for your review! We're delighted to hear that Total Relief has helped provide comfort and that you noticed a difference so quickly. It's wonderful to know that you've experienced relief from stiffness and are happy with the product.
Regarding the jar size, we appreciate you sharing your feedback. Our promotional videos use close-up photography and videography to highlight the product's texture, application, and features. These visuals are intended to showcase the product experience rather than represent its actual physical size.
Thank you for choosing MyHiRelief. We truly appreciate your support and are grateful to hear that the product has made a positive difference for you.
Kind regards,
Aga
MyHiRelief
Ease of ordering
Ease of ordering, getting the best deal available. Made everything simple and orderly. I love their product and I will definitely be back.
30 juni 2026
Review zonder uitnodiging
Antwoord van MyHiRelief
Hi Paul,
Thank you for your review! We're delighted to hear that you found the ordering process simple and were able to take advantage of a great offer. It's even more wonderful to know that you love our product and plan to purchase from us again.
Thank you for choosing MyHiRelief. We truly appreciate your support and look forward to serving you again. Wishing you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
my knee has been bothering me and I…
my knee has been bothering me and I applied the total relief cream in a matter of minutes it stopped 7-
13 juli 2026
Review zonder uitnodiging
Antwoord van MyHiRelief
Hi Elaine,
Thank you for your 5-star review! We're delighted to hear that Total Relief cream helped provide quick relief for your knee discomfort. Your positive experience means a great deal to our team.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
Watch what comes out of your account!!
I like the product, I do not like their practice of collection. I ordered the buy 2 get one and paid, then before the windows closed it was "wait we have a newer version of the cream for 10.00" I ordered it to try as well. I never got a total for that transaction. I immediately went into my bank to discover that I had been charged the initial 60.00 something and then another 212.00. I contacted them right then and asked for a refund. Several emails later, offering me a 20% discount only, when I refused, I received a smug email basically saying to bad so sad. I was told I could return the original purchased buy 2 get 1 free but not the upsale. All of the bottles I received are exactly the same!! There is no difference in the formula. Customer service sucks!!
18 juni 2026
Review zonder uitnodiging
Antwoord van MyHiRelief
Hi Beth,
Thank you for sharing your feedback. We understand how frustrating this experience must have been — particularly regarding pricing, the upgrade offer, and the refund process.
We’d like to respectfully clarify the Total Relief 2.0 offer: there are no changes to packaging or labels; only the formula has been upgraded to premium. Customers who choose this option receive our stronger formula, locked‑in promotional pricing, and any applicable additional savings. Our support team is also available to answer questions about pricing before or after an order is placed.
I’d like to personally review your situation and see what I can do to help. However, we were unable to find an account matching the details listed on your Trustpilot profile.
Please contact us directly at support@myhirelief.com or aga@nw‑project.com using the email address associated with your order, and include your order number if you have it. Once we locate your account, we will happily review your concerns and work toward a prompt resolution.
We appreciate the opportunity to assist you and look forward to resolving this matter.
Kind regards,
Aga
MyHiRelief
Customer service and a reasonable price
Customer service and a reasonable price
11 juli 2026
Review zonder uitnodiging
Antwoord van MyHiRelief
Hi William,
Thank you for your 5-star review! We're delighted to hear that you had a positive experience with our customer service team and that you found our pricing reasonable.
Your feedback means a great deal to us and motivates our team to continue providing helpful support and quality products.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
This is my 2nd order
This is my 2nd order.
I was diagnosed with neuropathy in my legs about 7 years ago by an extremely painful Nerve Conduction Study. I also swell. A lot in my feet and legs. I work from home on a computer, so I'm sitting all day, plus im 68, and the pain in my neck, back, knees, hips, and feet have me partially handicapped...so I'm sitting a lot! My ankles and feet, and legs. SWELL!
About 3 to 4 years ago, I began to notice my shoulders were painful, my neck, and my arms above my elbows, were extremely sensitive to the touch, just like my legs. So, then about 4 months ago, I began seeing ads on Facebook about people my age using magnesium for neuropathy. I already take a magnesium supplement for muscle spasms in my legs, so I was curious. I read a few ads, but yours seemed to be the best, most knowledgeable, and informative, and you also had a special. Buy 3, get 3.
So I ordered some. I am in the medical field, (went to college for coding and billing) and remember doing my essay on carpal tunnel syndrome and how the nerve sheath deteriorated over time. and magnesium feeds that sheath.
I was a little skeptical at first, but I noticed some of the pain in my toes wasn't as severe by the end of the day, and started rubbing some on my legs up to my knees. Even put the cream on under my compression stockings. The change was subtle, and I didnt notice immediately, until one day, I forgot as I was in a hurry, before rushing out of the house.
That night, the pain and swelling was back as severe as it used to be!
I now put the cream on my neck, shoulders, and arms (above my elbows) and notice an immediate difference in about 20 minutes.
This is an awesome product. I've shared with friends i know who also have nerve issues and /or neuropathy.
But this order was very differently priced. Im also retired now and may have to lessen my order, but I will definitely keep ordering your product. I still take the supplements, and love how my nerve sheath are being fed their supply of magnesium directly, as the supplements don't provide the necessary magnesium they need, because it has to go through my whole system, and gets " watered down" as it goes thru my body.
I even started putting some on my husband's back as he has pain in his lower back really bad, and was told its his nerves. He never really says anything, he suffers in silence, cuz hes macho. Lol
This is helping him a bit as well.
Thank you thank you thank you.
A customer for life!
Always...
Bonnie Smith
10 juli 2026
Review zonder uitnodiging
Antwoord van MyHiRelief
Hi Bonnie,
Thank you for your 5-star review and for taking the time to share your detailed experience with us. We're truly grateful for your continued support and are delighted to hear that Total Relief has become a helpful part of your routine.
It's wonderful to hear that you’ve noticed a positive difference and that you’ve been able to share the product with your friends and family as well. Your feedback and trust mean a great deal to our team.
We also appreciate your comments regarding your recent order pricing. Your feedback is valuable, and we encourage you to reach out to our support team if you have any questions about your order options or future purchases. We're always happy to assist.
Thank you for choosing MyHiRelief and for being such a valued customer. We wish you and your husband continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
The product showed up when promised...
The product showed up when promised.... let me see if it works before I can give a true review. Only issue was the actual size of the bottles compared to the advertisements, very small amount of product. Concerning and deceptive.
13 juli 2026
Review zonder uitnodiging
Antwoord van MyHiRelief
Hi Joe,
Thank you for your 3-star review and for sharing your honest feedback. We're pleased to hear that your order arrived as promised, and we appreciate your giving the product a chance to work before making a final assessment.
We also appreciate your comments regarding the product size. We want to clarify that the product size and quantity are listed on our website to help customers make an informed purchase. Your feedback is valuable and will be shared with our team as we continue working to improve the customer experience.
I’d like to personally review this and see what I can do. However, we could not find an account matching the details listed on your Trustpilot profile.
Please contact us directly at support@myhirelief.com or aga@nw-project.com, using the email address associated with your order. Be sure to include your order number if available. Once we can find your account, we will be happy to review your concerns and work toward a prompt resolution.
We appreciate the opportunity to assist you and look forward to resolving this matter.
Kind regards,
Aga
MyHiRelief
If you try Total Relief you will not be disappointed!
This total relief cream works for me, I have pain in my left foot, my left shoulder, my left wrist ,my left knee and my right side in my back and hip.
I tried this when my boyfriend bought it and it worked!!! It took the pain away as I used it more often the better I felt, so I purchased my own, I bought buy 2 get 1 free. I thought I would never find something that would help me, I was starting to give up hope, and I got really depressed, but now I know I can start doing things again that I haven’t done in years, and I have no pain.. I use it everyday, and everyday I feel better than the day before!!!😃
7 juli 2026
Review zonder uitnodiging
Antwoord van MyHiRelief
Hi Claudia,
Thank you for your 5-star review! We're truly grateful that you shared your experience with us. It's wonderful to hear that Total Relief has become a helpful part of your routine and that you've been able to get back to doing activities you enjoy.
We appreciate you sharing how much the product has meant to you. Your kind words and support mean a great deal to our team.
Thank you for choosing MyHiRelief, and we wish you continued comfort, wellness, and many more positive days ahead!
Kind regards,
Aga
MyHiRelief
I am so thankful for this product
I am so thankful for this product . I am amazed at how well this works . The minute I start feeling pain I put this on and a few minutes later the pain is gone. I have herniated disks and muscle strain down my hips and thighs. This works better than my medication . It’s great for my arthritis in my hands. Thank you for making this wonderful product. If you haven’t t tried it you should !
13 juli 2026
Review zonder uitnodiging
Antwoord van MyHiRelief
Hi Grace,
Thank you for your 5-star review! We're truly grateful that you took the time to share your experience. It's wonderful to hear that the product has become a helpful part of your routine and that you've been enjoying the comfort it provides.
Your kind words and support mean a great deal to our team. Thank you for choosing MyHiRelief, and we wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
My pain has decreased tremendously
My pain has decreased tremendously. I am actually feeling better and getting some needed sleep
13 juli 2026
Review zonder uitnodiging
Antwoord van MyHiRelief
Hi Wilma,
Thank you for your 5-star review! We're delighted to hear that you've experienced a meaningful improvement in your comfort and that you're now able to get the restful sleep you need. Hearing that the product has made a positive difference in your daily life means a great deal to our team.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
Painless purchase with no phoniness
3 juli 2026
Review zonder uitnodiging
Antwoord van MyHiRelief
Hi John,
Thank you for your 5-star review! We're delighted to hear that you had a smooth, straightforward purchasing experience. Providing a simple and transparent process for our customers is something we truly value.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
Great experience
Great product and order delivered in a timely manner.
10 juli 2026
Review zonder uitnodiging
Antwoord van MyHiRelief
Hi Dee,
Thank you for your 5-star review! We're delighted to hear that you had a great experience, that you're happy with the product, and that your order was delivered in a timely manner.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
Once my order arrived it works great
Once my order arrived it works great. My feet now feel almost normal instead of on fire and feeling like I'm walking on pins and needles.
8 juli 2026
Review zonder uitnodiging
Antwoord van MyHiRelief
Hi Gloria,
Thank you for your 5-star review! We're delighted to hear that the product has been working so well for you and that you've experienced such meaningful relief after receiving your order. Your kind feedback means a great deal to our team.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
J'ai remarqué que ma peau est plus…
J'ai remarqué que ma peau est plus reposée et j'aime la routine que je fais avant de me coucher. Les produits sont doux et pénètrent très bien . Après la routine la peau est douce et non grasse. Je recommande. Merci
13 juli 2026
Review zonder uitnodiging
Antwoord van MyHiRelief
Hi Suzanne,
Thank you for your 5-star review! We're delighted to hear that you've noticed your skin looking more refreshed and that our products have become a part of your nightly routine. It's wonderful to know you enjoy their gentle feel, quick absorption, and the soft, non-greasy finish they provide.
Thank you for your kind recommendation and for choosing MyHiRelief. We truly appreciate your support and wish you continued wellness!
Kind regards,
Aga
MyHiRelief
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