I have severe sciatic nerve pain and neuropathy,it has taken several months but my relief helps relieve the pain,it will be sometime before or if it will ever be gone . I also have three compressed... Toon meer
Bedrijf heeft geantwoord
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The customer service provided was very helpful. The process of ordering 3 Total Relief jars went smoothly and they arrived in a reasonable time. I shared a small sample with a friend whose discomfort... Toon meer
Bedrijf heeft geantwoord
Ceci fait suite à mes précédents commentaires. Je veux mentionner que le CEO et co- fondateur de My HiRelief a pris le temps de lire mes commentaires et de m’adresser un courriel personnel. Il a vra... Toon meer
Bedrijf heeft geantwoord
I will not buy this product because of the annoying ads! It doesn't promote sales to see a bunch of groveling old people rubbing cream on their feet & hobbling barefoot in their front yard or around t... Toon meer
Bedrijf heeft geantwoord
3,9
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1K reviews
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Heeft 99% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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I ordered buy 3
I ordered buy 3, get 3 free but i only received what i ordered but didn't get my 3 free jars.
4 juni 2026
Review zonder uitnodiging
Antwoord van MyHiRelief
Hi Evelyn,
Thank you for taking the time to share your feedback. We understand how concerning it would be if your order did not match your expectations.
Our support team is always available and happy to help review promotional orders. If you believe you did not receive the correct items, please contact us with your order details so we can investigate your purchase and determine whether there was an issue with the promotion or fulfillment.
I’d like to personally review your situation and see what I can do to help. However, we were unable to find an account matching the details listed on your Trustpilot profile.
Please contact us directly at support@myhirelief.com or aga@nw-project.com, using the email address associated with your order. Be sure to include your order number if available. Once we can find your account, we will be happy to review your concerns and work toward a prompt resolution.
We appreciate the opportunity to assist you and look forward to resolving this matter.
Kind regards,
Aga
MyHiRelief
It worked
I ordered the first time from curiosity. Ordered more the second time because it worked. Thanks
3 juli 2026
Review zonder uitnodiging
Antwoord van MyHiRelief
Hi Mark,
Thank you for your 5-star review! We're delighted to hear that your curiosity led you to try Total Relief and that your positive experience inspired you to place a second order. Your feedback means a great deal to our team.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
Antwoord van MyHiRelief
Hi Laurie,
Thank you for your 5-star review! We're delighted to hear that you found our service kind, prompt, and sincere. Your kind words mean a great deal to our team and encourage us to continue providing the best possible support.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
Correction apportée commentaires HiRelief
Ceci fait suite à mes précédents commentaires.
Je veux mentionner que le CEO et co- fondateur de My HiRelief a pris le temps de lire mes commentaires et de m’adresser un courriel personnel. Il a vraiment entendu ma voix et exprimé ses regrets en plus de trouver une façon efficace d’adresser mes frustrations. Je remercie le geste de cette personne car cela traduit une entreprise digne de confiance.
1 juli 2026
Review zonder uitnodiging
Antwoord van MyHiRelief
Hi Lorraine,
Thank you so much for this wonderful update and for sharing your experience. We are deeply grateful that our CEO’s personal message and willingness to listen made such a positive difference for you.
We take every customer’s feedback seriously, and your trust means everything to us. It is our priority to treat every person with respect and to always do what is right. Thank you for giving us the chance to make things right and for recognizing our efforts.
We look forward to continuing to serve you well. Wishing you all the best!
Warm regards,
MyHiReliefTeam
Antwoord van MyHiRelief
Hi Glenda,
Thank you for your 5-star review! We're delighted to hear that you're enjoying Total Relief and that you've had a positive experience with the product.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
I found that it was very easy to order…
I found that it was very easy to order what I wanted from Hi relief with help readily available if needed
6 juli 2026
Review zonder uitnodiging
Antwoord van MyHiRelief
Hi Pauline,
Thank you for your 5-star review! We're delighted to hear that Total Relief has been working so well for you and that you've had such a positive experience with both our product and our company.
Your kind words mean a great deal to our team. Thank you for choosing MyHiRelief, and we wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
received by shipment and was shocked at…
received by shipment and was shocked at the size of the container as it appears much larger in your video. I believe the video is deceptive as the jar is over less than half of the size expected. on top of that I nearly cancelled the order due to the high pressure ads trying to get me to spend more money before completing the order which took time that I did not want to waste (I walked out of the room until their jabbering stopped). Your site would not allow completion of the order until I suffered through multiple videos trying to get me to spend more money. hopefully this cream will help but I will not be in a hurry to reorder as I will not be subjected to high pressure ad on attempts. I won't hold my breath for a response as you got my money and that is all you care about. was completely unsatisfied with the "response". was a waste of money and I want my money back and they can take the unopened jars back.
Got a reply from this "company" Apparently they are incapable of finding the product that they sent me. have given them the information AGAIN that they wanted. The jars are substantially smaller than the product advertised which I believe is deceptive advertising. Just compare the item received with the size promoted on the video. this does not include the hard sell attempts before completing the sale. have not opened the jars. do not want and at this point trust is shattered due to the evasive "reply". I feel I have wasted my money and do not want the product but no one at this "company" seems to understand the frustration.
15 juli 2026
Review zonder uitnodiging
Antwoord van MyHiRelief
Hi Kat,
Thank you for taking the time to share your feedback. We understand your frustration regarding the product packaging, the checkout experience, and your request for a refund.
We appreciate your comments about the size of the jar and the checkout process. Our promotional videos use close-up photography and videography to better highlight the product's texture, ingredients, and application. These visuals are intended to demonstrate the product's features rather than represent its actual physical size. We understand how this may have created a different expectation, and we appreciate you sharing your feedback.
I’d like to personally review your situation and see what I can do to help. However, we were unable to find an account matching the details listed on your Trustpilot profile.
Please contact us directly at support@myhirelief.com or aga@nw-project.com, using the email address associated with your order. Be sure to include your order number if available. Once we can find your account, we will be happy to review your concerns and work toward a prompt resolution.
We appreciate the opportunity to assist you and look forward to resolving this matter.
Kind regards,
Aga
MyHiRelief
Relives really well
Relives really well. Thanks for telling me about it
Fantastic product and company
First 6 bottles helped helped 4 people and the second delivery has occurred. Hopefully keep a constant supply to those who need it. Also the nerve fortify max works well too. Thanks for sharing this products with us.
13 mei 2026
Review zonder uitnodiging
Antwoord van MyHiRelief
Hi Jackie,
Thank you for your 5-star review! We're delighted to hear that Total Relief has been working so well for you and that you've had such a positive experience with both our product and our company.
Your kind words mean a great deal to our team. Thank you for choosing MyHiRelief, and we wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
It is impossible to find my own…
It is impossible to find my own subscription information but emailed company and received a response only a couple minutes after sending. We came to a resolution quickly. Happy with the outcome but please make it easier to find my subscription information
16 juli 2026
Review zonder uitnodiging
Antwoord van MyHiRelief
Hi Lorelie,
Thank you for your 5-star review! We're delighted to hear that our team responded to your email so quickly and was able to resolve your subscription inquiry to your satisfaction.
We also appreciate your feedback about making subscription information easier to find. Comments like yours help us identify opportunities to improve the customer experience, and we'll be sure to share your suggestion with the appropriate team.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
Total rip-off....paid over$100A for…
Total rip-off....paid over$100A for one small jar..supposed to have come with other helpful items..
Considering sueing for false advertising
16 juli 2026
Review zonder uitnodiging
Antwoord van MyHiRelief
Hi Carole,
Thank you for taking the time to share your feedback. We understand your concerns regarding the pricing and the promotional offer associated with your order.
We'd like to clarify that our support team has been available and has consistently responded to customer inquiries. If there has been any misunderstanding regarding the items included with your purchase, we'd appreciate the opportunity to review your order and clarify the promotion you received.
I’d like to personally review your situation and see what I can do to help. However, we were unable to find an account matching the details listed on your Trustpilot profile.
Please contact us directly at support@myhirelief.com or aga@nw-project.com, using the email address associated with your order. Be sure to include your order number if available. Once we can find your account, we will be happy to review your concerns and work toward a prompt resolution.
We appreciate the opportunity to assist you and look forward to resolving this matter.
Kind regards,
Aga
MyHiRelief
BUYER BEWARE
BUYER BEWARE! I tried to purchase the buy 2 get 1 free for $34.95/jar which should be $69.90, but they tried to charge my card for $127.54. After numerous emails with them they REFUSE to honor the terms of their ad! I immediately contacted my credit card and cancelled my order! BUYER BEWARE!
11 juli 2026
Review zonder uitnodiging
Antwoord van MyHiRelief
Hi Clara,
Thank you for taking the time to share your feedback. We understand your concerns regarding the pricing you experienced during checkout.
After reviewing your account, we can confirm that your order has already been cancelled and refunded as requested, and no further action was taken on your account.
We'd also like to clarify that promotional offers apply to qualifying products and quantities, while taxes, shipping, or any optional selections made during checkout may affect the final total displayed before payment is completed.
Please note: The promotion was applied as a discounted bundle rate across all 3 jars, rather than charging regular price for the first two and giving the third free individually. This gives you consistent low pricing on every jar in your order.
We appreciate you bringing your concerns to our attention. If you have any additional questions about the pricing or your canceled order, our support team will be happy to review them with you.
Kind regards,
Aga
MyHiRelief
I am 76yrs old living on ss only
I am 76yrs old living on ss only. I am having surgery next week . I have been trying to seek help with total relief subscription and orders . First, want to say, total relief is an outstanding product that REALLY helps relieve pain. But , I cannot afford more . Anna, finally, heard and read my requests and is helping me cancel and stop further shipments . Thank you so so much , Anna, and God bless you
15 juli 2026
Review zonder uitnodiging
Antwoord van MyHiRelief
Hi there,
Thank you for your 5-star review and for taking the time to share your experience. We're delighted to hear that Total Relief has been helping with your comfort and that Anna was able to assist you with your subscription request. We'll be sure to share your kind words with her.
We truly appreciate your support and are grateful you chose MyHiRelief. We also want to wish you all the very best with your upcoming surgery and a smooth recovery.
Kind regards,
Aga
MyHiRelief
The cream is cooling
The cream is cooling. It does nothing for the muscles. Don't purchase
15 juli 2026
Review zonder uitnodiging
Antwoord van MyHiRelief
Hi Andrea,
Thank you for taking the time to share your feedback. We understand how disappointing it is when a product doesn't deliver the results you were hoping for.
While many customers have positive experiences with Total Relief, we recognize that results can vary from person to person. We'd appreciate the opportunity to learn more about your experience and see if there's anything we can do to help.
Thank you for your feedback.
Kind regards,
Aga
MyHiRelief
I love the fact that my knees are hurting less.
I love the fact that my knees are hurting so much less after I had total knee replacement surgery on both. I had them replaced last year and the pain never went away until I started using the Total Relief cream on them. now I am able to walk long distances without pain from them.
27 mei 2026
Review zonder uitnodiging
Antwoord van MyHiRelief
Hi Carrie,
Thank you for your 5-star review! We're delighted to hear that Total Relief has become a helpful part of your routine and that you've noticed such a positive difference in your comfort and mobility. It's wonderful to know you're now able to enjoy longer walks with greater ease.
Your kind feedback means a great deal to our team. Thank you for choosing MyHiRelief, and we wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
Service is quick and efficient!
I've never had any problems with orders arriving on time, even when it's close!
A few times, there were some issues with "defective" applicators or disks. They were replaced quickly, and, when appropriate, directions for returning the defective parts were given-ckearly and effectively.
I dislike having to have those conversations, but everyone has been polite, helpful, and efficient. It's a pleasure to deal with you!
28 mei 2026
Review zonder uitnodiging
Antwoord van MyHiRelief
Hi Marcia,
Thank you for your 5-star review! We're delighted to hear that you've consistently received your orders on time and that our team has been able to quickly resolve the few issues you encountered. It's especially rewarding to know that you found our support polite, helpful, and efficient throughout the process.
Your kind words mean a great deal to our team and encourage us to continue providing the best possible service.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
Resolving the issue
I was quite concerned about the unauthorized charges on my account. Thank you so much for resolving the issue so quickly.
Have a great day
15 juli 2026
Review zonder uitnodiging
Antwoord van MyHiRelief
Hi Joanna,
Thank you for taking the time to share your feedback. We understand how frustrating this experience has been, and we appreciate the opportunity to clarify your concerns.
The subscription option is available during checkout to provide customers with our deepest discount and member pricing. When selected, it automatically generates recurring orders based on the chosen delivery schedule, and we understand this selection can sometimes be overlooked.
After reviewing your account, I can confirm that your subscription has already been canceled, so no future recurring orders or charges will be processed.
I can also confirm that our support team has replied to your emails. If you haven't seen our responses, please check your Spam, Junk, or Promotions folder, as our emails can occasionally be filtered there.
Thank you for bringing this to our attention. We appreciate the opportunity to clarify the status of your account.
Kind regards,
Aga
MyHiRelief
It seems to help my knees.
12 juli 2026
Review zonder uitnodiging
Antwoord van MyHiRelief
Hi Robert,
Thank you for your 5-star review! We're delighted to hear that Total Relief seems to be helping your knees. Your feedback means a great deal to our team, and we're grateful you took the time to share your experience.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
Está pomada para mi a sido un milagro …
Está pomada para mi a sido un milagro el dolor em mis pies a disminuido mucho estoy muy feliz 🙂 muchas gracias y lo recomiendo a todas las personas a usarlas para sus dolores
4 juli 2026
Review zonder uitnodiging
Antwoord van MyHiRelief
Hi Alma,
Thank you for your 5-star review! We're delighted to hear that you've had such a positive experience and that the ointment has made such a meaningful difference in your comfort. It's wonderful to know you've experienced such noticeable improvement.
Thank you as well for your kind recommendation. Your support means a great deal to our team.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
After 10 years of pain after 2 months…
After 10 years of pain after 2 months pain free
14 mei 2026
Review zonder uitnodiging
Antwoord van MyHiRelief
Hi Clinton,
Thank you for your 5-star review! We're delighted to hear that you've had such a positive experience after using Total Relief consistently. Your kind feedback means a great deal to our team, and we're grateful you took the time to share your experience.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
Product Marketing Accuracy
From a marketing/product recognition standpoint, the actual product jar is much smaller than the one(s) shown in the online advertisements.
15 juli 2026
Review zonder uitnodiging
Antwoord van MyHiRelief
Hi Gregory,
Thank you for your review and for sharing your feedback regarding the product presentation. We appreciate you bringing this to our attention.
Regarding the jar size, our promotional videos and images use close-up photography and videography to better highlight the product's texture, application, and features. These visuals are intended to showcase the product experience rather than represent its actual physical size.
We value your feedback and will continue looking for ways to ensure our product information provides customers with clear expectations.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
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