My Liquorice Reviews 

189
•
TrustScore 4.5 uit 5

4,4

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Beoordeeld met 5 van de 5 sterren

Fantastic flavours and variety. I haven’t had such delicious liquorice since I was a child ! The service from this small company has been excellent, I had a query , had been advised to eat liquoric... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I recently asked to change an order, the customer service I got from the company was excellent. A special thank you to Patricia. Jenny

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Received my order today, Lakrids by bulow. Arrived in a terrible state, chocolate had melted, the contents were in a right mess. However, after contacting My Liquorice, they have refunded my purch... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Probably the best tasting liquorice available in the UK and the most variety! The packaging is fantastic also for those who struggle with hand dexterity as super easy to open and seal closed again! Hi... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Snoepwinkel

Geschreven door het bedrijf

For many, Liquorice is just black liquorice wheels or liquorice allsorts. For us, at My Liquorice, it is so much much more. We are dedicated to supplying our customers with the best liquorice from all around the world. We have a large range available exclusively online and are adding to our range daily. Whether you like extremely salty liquorice or sweet and chewy there is something for everyone at MyLiquorice.co.uk


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

189 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,4

Alle reviews

(189)

83 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Lovely quality with loads of variety

Lovely quality of liquorice with loads of variety to suit every taste. Customer service was also second to none with a very minor issue I had, which was sorted out very quickly. Highly recommended.

8 januari 2026
Review zonder uitnodiging
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Antwoord van My Liquorice

Thank you so much

Beoordeeld met 5 van de 5 sterren

I had a really positive experience…

I had a really positive experience ordering from My Liquorice. I had to get in touch with them because I had left it late to place an order, they couldn’t have been more helpful and understanding. They even advised me on changing my product to a more appropriate one.
The liquorice itself was lovely, much nicer than the stuff I normally buy in the supermarkets. I would definitely order again.

2 december 2025
Review zonder uitnodiging
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Antwoord van My Liquorice

Thank you so much for your lovely review. We do try our best for our customers :)

Beoordeeld met 5 van de 5 sterren

Brilliant Service from My Liquorice

Excellent liquorice service. I have ordered before and not been disappointed. I put in another order two days ago and inadvertently forgot to put my house number on the order. I contacted ML and immediately they replied to say it had been updated. That is excellent service.

20 november 2025
Review zonder uitnodiging
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Antwoord van My Liquorice

Thank you :)

Beoordeeld met 5 van de 5 sterren

Sugar free mix has had a make over ❤️ fewer salted pieces.

Lovely liquorice but the disproportionate amount of salted liquorice in the mixes will definitely put me off.

I’m happy to change my rating on this due to 5 Star customer service and a work around. Salted liquorice revamp and lovely treatment from Patricia!!! 💯✅

9 november 2025
Review zonder uitnodiging
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Antwoord van My Liquorice

Hi, thank you for your feedback — we really appreciate you taking the time to leave a review.
We believe this relates to our Sugar Free Liquorice Mix purchased in early November. Since then, we’ve updated the recipe (mid-November) to our new Sweet Only Sugar Free Liquorice Mix, as we knew improvements were needed. A salty version is coming soon too.
If you’d contacted us at the time, we’d have happily sent a replacement straight away — but please feel free to email us now at info@myliquorice.co.uk to confirm your detail and we’d love to send you a new bag to try.
Thanks again — we are really trying to make this Mix right for our customers but (sadly) good Sugar Free Sweet Liquorice is so hard to find.
4/2 ADDITIONAL RESPONSE - I'm truly touched by your kind words and I'll let you know when we get all that new lovely Sugar Free liquorice delivered.Thanks again

Beoordeeld met 1 van de 5 sterren

Dissapointed

Having been so excited to find sugar free liquorice I ordered 2 small bags of bears and coins and a large bag the large bag is inedible very very salty and quite disgusting!!! Bears and coins were ok
Won’t be ordering again

24 oktober 2025
Review zonder uitnodiging
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Antwoord van My Liquorice

I'm sorry you had this issue with the Sugar Free Mix. Nice sweet sugar free liquorice is so difficult to source. We have removed all the salty liquorice from this Mix (and will shortly add a new Sugar Free & Salty Mix). I'm happy to send you a new sweet bag out if you let us know what you think of it ? I think it's so much better now ! Please just confirm you're still at the same address via E mail to info@myliquorice.co.uk

Beoordeeld met 5 van de 5 sterren

I ordered some sugar free liquorice…

I ordered some sugar free liquorice sweets from My Liquorice and made a mistake and I received some that were unsuitable for me and my diabetes. Patricia went above and beyond to help me. She even sent me a free mixed bag to try. Nice people to deal with, very helpful and nice sweets.

26 september 2025
Review zonder uitnodiging
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Antwoord van My Liquorice

thank you - it's so nice of you to take the time to leave a review

Beoordeeld met 2 van de 5 sterren

Very dissatisfied with this product…plastic tasting product

Very dissatisfied with this product ,the liquorice tubes with fondant filling taste so sweet no fruity taste just sugar and liquorice taste like plastic
Very overpriced better of buy liquorice all sorts
Did say I was not keen any chance of a refund
The answer no
Don’t bother with this product nothing special

14 juli 2025
Review zonder uitnodiging
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Antwoord van My Liquorice

This is a review of one product: Spanish Liquorice Cream Rock https://myliquorice.co.uk/products/dutch-cream-rock?_pos=1&_psq=spanish&_ss=e&_v=1.0
We are sorry you didn't like this product but everyone has different tastes and we cannot refund customers because they don't like something. On MyLiquorice.co.uk we include product descriptions (in this case it is described as very sweet) full ingredients and customer reviews so you can make an informed choice about your purchases. Our customer Service Team is always happy to help you with this and have suggested that you may like the Dutch Liquorice Cream Rock instead as this is not so sweet and it is flavoured with fruit and vegetable extracts instead and they have given you a discount code to use too.

Beoordeeld met 5 van de 5 sterren

First time ordering

First time ordering, fantastic service and wonderful liquorice, I will definitely be ordering from you again soon, thank you.

25 juni 2025
Review zonder uitnodiging
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Antwoord van My Liquorice

Thank you so much Donald

Beoordeeld met 5 van de 5 sterren

Flavourful liquorice treat

I love experimenting with flavours, so I went for the lemon and lime liquorice and it didn’t disappoint! Refreshing, zesty, and full of flavour. I also really liked that they offer the option to have it beautifully packaged as a gift box, which makes it perfect for treating yourself or someone else. Would definitely recommend!

7 mei 2025
Review zonder uitnodiging
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Antwoord van My Liquorice

thanks for your review - I must try these myself they sound lovely. You can leave an actual product review on our website too - just go to the product page (https://myliquorice.co.uk/products/1-coming-soon-liquorice-lemon-fizzy-stubs?_pos=6&_sid=ed40ec861&_ss=r) and scroll down.
It helps customers to choose what they like :)

Beoordeeld met 5 van de 5 sterren

Love love love My Liquorice

Absolutely obsessed with My Liquorice! The foam monkeys are dangerously moreish – soft, fruity, and full of nostalgic joy. Also, the chocolate-covered liquorice balls - SHOWSTOPPER! I didn’t mean to eat the whole bag… but here we are. Will 1000% be back for more! 🐒🍫🖤

24 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

So tasty

Not too salty, it’s perfect, I will be a consistent buyer

3 juni 2025
Review zonder uitnodiging
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Antwoord van My Liquorice

thank you

Beoordeeld met 5 van de 5 sterren

Buying from my liquorice was easy…

Buying from my liquorice was easy affordable and when I made a mistake on my order, one message and it was rectified immediately. So before my order was dispatched I had amazing customer service.

When I got the package I opened a pack and found the tastyest sweets I've ever eaten. I'm now the number one fan. I will be buying more. Mainly because I eat the gift I was meant to give a work colleague but also because they're soooo yummy!!

3 juni 2025
Review zonder uitnodiging
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Antwoord van My Liquorice

ha ha - they are very "moreish" aren't they !

Beoordeeld met 5 van de 5 sterren

Brilliant Products

Everyone’s experience is different I suppose, but I have purchased 3 times now and my friend (who I bought for) stayed it was the most delicious liquorice she has tasted. I have to fully agree. Wonderful products, great customer service and a really easy website with lots of great options

20 mei 2025
Review zonder uitnodiging
Logo My Liquorice

Antwoord van My Liquorice

Thank you for your kind comments

Beoordeeld met 2 van de 5 sterren

Disappointing product, don't bother.

This is the third review I have written for this company, the other two were direct to My Liquorice, and I have heard nothing from them. It's a good job this wasn't a present or the recipient would have been disappointed. The packs of sweets are not labeled, so it's guess work as to what you are eating. They are not in resealable packs as advertised at the time, but heavy duty polythene that needed cutting with scissors. It is a random choice as to what flavours you are getting, they say "The contents may vary, depending upon stock availability" which is great, so how do I know what I am eating. Remember the liquorice covered tube with a white soft centre you get from Bassetts, well I think these are the centres to My Liquorice products, just with a different flavoured covering. It's not even a solid piece of good quality liquorice in the centre. Very disappointing, and not worth the money.

24 februari 2025
Review zonder uitnodiging
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Antwoord van My Liquorice

I am responding to your review of a My Liquorice Chocolate Gift Box which was delivered in the bags that are shown online (food grade clear plastic bags) and you did receive the normal main chocolates that are listed online (no substitutions) only 3 days after your order. We did reach out to you privately (twice) but have not had a response from you.
If customers E mail us or contact us through Messenger, then we respond to questions/ queries/complaints within hours normally. We actually pride ourselves on our Customer Care but as a review is giving your personal opinion on a product - we do not respond to these normally. It's all a matter of taste though and, like Marmite, some love liquorice, some hate but it seems to provoke a strong reaction in customers either way.
Whilst the product may not be to your taste, it is honestly not cheap as we import it from a Swedish company that has been making chocolate covered products for over 20 years and now makes 2500 tons/year. They are proud of using only the best of raw ingredients and produce a high quality product. Raw chocolate prices have soared and it is one of the most expensive products we have.
We have now tweaked the website to be clearer as per your comments regarding substitutions – we do NOT randomly substitute items and would always E mail first and it is an unusual occurrence (which we have to cover on the website).
We have relied upon the descriptions online in the past but now Gift Boxes have their own menu cards dispatched with them, so customer can see what is in their order.

Beoordeeld met 5 van de 5 sterren

Great service

Great service, swift delivery, delicious liquorice! What more could one ask for?

6 januari 2025
Review zonder uitnodiging
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Antwoord van My Liquorice

Thank you so much, it takes a special person to find the time to write a nice E mail/review (as it's so much easier to do a bad one when something has annoyed you). We are a small company and truly appreciate it. Happy New Year

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