My Liquorice Reviews 

189
•
TrustScore 4.5 uit 5

4,4

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Beoordeeld met 5 van de 5 sterren

Fantastic flavours and variety. I haven’t had such delicious liquorice since I was a child ! The service from this small company has been excellent, I had a query , had been advised to eat liquoric... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I recently asked to change an order, the customer service I got from the company was excellent. A special thank you to Patricia. Jenny

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Received my order today, Lakrids by bulow. Arrived in a terrible state, chocolate had melted, the contents were in a right mess. However, after contacting My Liquorice, they have refunded my purch... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Probably the best tasting liquorice available in the UK and the most variety! The packaging is fantastic also for those who struggle with hand dexterity as super easy to open and seal closed again! Hi... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Snoepwinkel

Geschreven door het bedrijf

For many, Liquorice is just black liquorice wheels or liquorice allsorts. For us, at My Liquorice, it is so much much more. We are dedicated to supplying our customers with the best liquorice from all around the world. We have a large range available exclusively online and are adding to our range daily. Whether you like extremely salty liquorice or sweet and chewy there is something for everyone at MyLiquorice.co.uk


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

189 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 90% van zijn negatieve reviews beantwoord

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4,4

Alle reviews

(189)

83 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Great product

Great product. Ordered multiple times

20 november 2024
Review zonder uitnodiging
Logo My Liquorice

Antwoord van My Liquorice

thank you so much for your review

Beoordeeld met 5 van de 5 sterren

Im super happy with the liquorice I…

Im super happy with the liquorice I ordered. The packaging was clear, nice to look at and resealable. The liquorice wa exactly what I wanted and the customer service was super helpful when I had a few questions about the delivery. All in all I'd 100% recommend this. Will be buying from them regually.

26 november 2024
Review zonder uitnodiging
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Antwoord van My Liquorice

thank you so much for your kind comments

Beoordeeld met 5 van de 5 sterren

Excellent quality

Excellent quality and amazing customer service will shop here again perfect as a gift

1 december 2024
Review zonder uitnodiging
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Antwoord van My Liquorice

thank you, we do have a great customer service team who pride themselves in answering queries promptly

Beoordeeld met 2 van de 5 sterren

Disappointing and poor value, small bags!

Lots of packaging around very small bags of liquorice, nougat bar was broken as well. Poor value for money sadly.

2 december 2024
Review zonder uitnodiging
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Antwoord van My Liquorice

We have an excellent Customer Service team - sadly they were not contacted before this review. Normally if an item is damaged in the post then we would replace or refund immediately. We have reached out to try to resolve this matter and when we didn't receive a response, we refunded you for the broken Nougat Bar. All the weights of our products are clearly stated on the website and in fact you even had an extra item free of charge.

Beoordeeld met 5 van de 5 sterren

Quick delivery

Quick delivery, large bags, lots of choice. Banana Monkeys and Salty Milk Chocolate Liquorice are currently my favourites.

12 oktober 2023
Review zonder uitnodiging
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Antwoord van My Liquorice

thank you Jill, so glad you're enjoying your Liquorice :)

Beoordeeld met 5 van de 5 sterren

High quality, delicious Liquorice!!

I have bought a few of the Liquorice's off my Liquorice, and honestly, have to say it's the best I've tasted, lots of selection, well packed, fast delivery, and my last order had a free pack of chocolate covered Liquorice absolutely delicious!!! Cannot praise this firm enough honest to goodness if you like Liquorice this is the place to buy, highly recommend 👍🙂

3 augustus 2023
Review zonder uitnodiging
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Antwoord van My Liquorice

Thank you very much for your kind review :)

Beoordeeld met 5 van de 5 sterren

Simply delicious.

I am so happy to have discovered My Liquorice. The selection is fantastic, I especially like the mixed bag and Swedish salty selection.
Customer service always respond promptly and professionally.
I was especially excited to have received a surprise free bag in my last order. Thank you.

2 augustus 2023
Review zonder uitnodiging
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Antwoord van My Liquorice

You're welcome Heidi and thank you for your lovely review :)

Beoordeeld met 5 van de 5 sterren

Liquorice for the gods

Where do I start it took me several weeks to order as I was a bit skeptical but I took the plunge and ordered the assortment .
They arrived quickly and if I'm honest they were eaten as quick I adore liquorice
These did not disappoint they are sublime sweet salty minty chilli chocolately you name it they do it . The only thing I can say it needs is a warning on the bags .once opened you will consume pretty quickly . I must thank Patricia for help in how to leave a review
The only problem I have is what to buy again

13 januari 2023
Review zonder uitnodiging
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Antwoord van My Liquorice

Thank you so much for your kind words.

Beoordeeld met 5 van de 5 sterren

Great liquorice

Received my order today many thanks. Great selection lovely tasting liquorice .the banana monkey's should carry a over delicious warning they are that morish 😀😀

21 december 2022
Review zonder uitnodiging
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Antwoord van My Liquorice

Thank you for your kind words. The Banana Monkeys are a huge favourite

Beoordeeld met 1 van de 5 sterren

Terrible customer service

Cancels some of my order without even an apology email, then will ignore you. Terrible customer service, you would expect amazing customer when spending so much money.

21 november 2022
Review zonder uitnodiging
Logo My Liquorice

Antwoord van My Liquorice

We did unfortunately have to cancel 1 small bag (150g) in your 7 bag (2400+g) order (due to issues with stock delivery) and an e mail regarding the refund is sent out automatically.
I understand that you are not happy about the missing bag and the system E mail.
However when you contacted us regarding it, staff explained and apologised immediately.
In fact all your e mails have been answered, with explanations and apologies. We did not ignore you - we never ignore customers, but it may take a day or two if it is non-urgent and we are busy. I could post the E mails below eg
customer -"I'm really disappointed that you didn't email and just refund. This is terrible customer service. I would of expected an email prior to a refund notification. This is a gift which is now ruined"
my liquorice -"I’m sorry you were disappointed but we do send out an e mail when we refund . Perhaps it went into your SPAM box?
Unfortunately stock is very hard to obtain in the Uk at the moment . Often we have orders which arrive minus items and I appreciate it is annoying .
Sometimes we hold orders if stock is due to arrive imminently. If it doesn’t then arrive, turns up damaged or is out of stock everywhere in the Uk ( due to some manufacturing issue) then there is nothing we can do but refund . We refund promptly and an E mail is generated automatically . We do not substitute as no two items are alike .
Apologies again"

Beoordeeld met 5 van de 5 sterren

Delicious with a good range

Delicious with a good range

Order arrived a little slower than anticipated, but there was a postal strike going on at the time so I hardly fault my Liquorice for that. They have a good selection of both sweet and salty liquorice which is nice as I've had a hard time finding very salt liquorice.

23 september 2022
Review zonder uitnodiging
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Antwoord van My Liquorice

Thank you for your kind comments and patience during the Postal Strikes

Beoordeeld met 5 van de 5 sterren

Great company great liquorice,

Great company great liquorice, I wanted a delivery to go to my son down south , and the arranged all that for me, bought from here many times, wouldn't buy liquorice anywhere else. Will be ordering for Xmas soon , many thanks for your help.

16 september 2022
Review zonder uitnodiging
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Antwoord van My Liquorice

Thank you for your custom, we are a small company and the lovely reviews make it worth while :)

Beoordeeld met 1 van de 5 sterren

Packaging

The presentation package is pretty but excessive making the liquorice a very expensive purchase.

28 februari 2022
Review zonder uitnodiging
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Antwoord van My Liquorice

Thank you for your review of our packaging on a gift box containing several different kinds of liquorice. I wonder if you could please comment also on how easy the ordering was ? how the service was ?whether the delivery was quick ? and whether the Liquorice was fresh and tasty :) ?

Beoordeeld met 5 van de 5 sterren

I ordered for the first time with you n…

I ordered for the first time with you n my order was super quick to arrive..I definitely will be ordering again!
I bought them for my dad who just loves Liquorice n for a dear friend in Virginia U.S.A..Thank you Mandy

26 februari 2022
Review zonder uitnodiging
Logo My Liquorice

Antwoord van My Liquorice

Thank you so much for your kind comments . Join our Rewards Scheme to save money on future orders by clicking on the pink pop up button on Myliquorice.co.uk :)

Beoordeeld met 5 van de 5 sterren

Great tasting products …

Received a gift box as a birthday present. Second time I've been gifted liquourice from My Liquourice and been extremely happy both times. Great selection and great taste Thanks

21 februari 2022
Review zonder uitnodiging
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Antwoord van My Liquorice

Thank you so much :)

Beoordeeld met 4 van de 5 sterren

Nice, Not enough veriety

It's the second bag of Dutch liquorice I've purchased. The liquorice is very nice. Not hard like the cheaper stuff.
The main gripe is. There are far to many white pieces. There is pink and yellow one's in the bag which taste much nicer than the white.Both bags I've had ,have been the same.

9 februari 2022
Review zonder uitnodiging
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Antwoord van My Liquorice

I fear that you may have ordered from a different liquorice company and not from us

Beoordeeld met 5 van de 5 sterren

I keep coming back to this shop

I have been a customer since 2013. These guys are the best that I have found in the uk. Very good selection of liqorice, the prices are competitive and service as good as it gets. And the courier company they use deliver with care (at least in my area).

22 januari 2022
Review zonder uitnodiging
Logo My Liquorice

Antwoord van My Liquorice

thank you so much and we use Royal Mail , who are usually very reliable and we love the tracking

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