Simon H. was precise on offering an ideal stairlift for my health requirements. We Needed many specific tech features to make it a good fit, Simon worked with the home office to provide something... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
We had Steve Watson round today. He was very helpful and polite, had others who were really expensive and long fit dates Steve sorted me out a recon and being fitted next week many thanks Steve
Chris Newson came to visit us to tell us about a stair lift & quote which he was very informative we was very impressed no pressure for a sale but we have agreed to have one fitted thank you so much K... Toon meer
The service offered was fantastic. The surveyor Julie was lovely, really knew her job & gave us great advice. We were quoted a good price & were given an installation date straightaway so no waiting... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
My Mobility UK is your trusted nationwide provider of affordable, reliable stairlift solutions. We help families across the UK regain their independence at home with a wide range of new and reconditioned stairlifts, tailored to fit every type of staircase — straight, curved, or outdoor. We pride ourselves on delivering honest advice, transparent pricing, and rapid service. Every stairlift we install includes: - A minimum 12-month warranty - Free survey and no-obligation quote - Professional installation by qualified engineers - 24/7 support for aftercare and servicing Whether you're looking for a quick install, a second-hand stairlift, or expert guidance for a loved one, we're here to help, with no pressure and no pushy sales tactics. We also provide: - Stairlift removal and buyback services - Installation within days, not weeks - Flexible finance options, subject to eligibility Thousands of families trust My Mobility UK because we put care, convenience, and cost at the heart of everything we do. 🌐 Learn more at mymobilityuk.co.uk 📞 Call us on 0800 129 9191 to speak to a friendly advisor
Our promise to you
Geschreven door het bedrijf
- We’re committed to our customers!
- We have a longstanding commitment to treat every customer with respect, support, and kindness.
- Quality you can trust
- We provide reliable stairlifts, installed by professionals, with honest advice and transparent pricing.
- Here when you need us
- Our friendly team is available to answer questions and provide aftercare whenever you need it.
Our installation promise
Fast, professional fitting
Get your stairlift expertly installed within days of order confirmation.
Contactgegevens
5 Roydsdale Way, BD4 6SE, Bradford, Verenigd Koninkrijk
- 0800 129 9191
- office@mymobilityuk.co.uk
- mymobilityuk.co.uk
Trusted Stairlifts, Great Value
4,7
Uitstekend
228 reviews
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Heeft 92% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Steve Watson was very friendly and…
Steve Watson was very friendly and informative which helped us with our decision very knowledgeable.
17 januari 2026
Antwoord van My Mobility UK
Thank you, Tracy, for taking the time to leave such a positive review.
We’re really pleased to hear that Steve’s friendly and knowledgeable approach helped you make the right decision. Providing clear and honest advice is very important to us.
Paula came from my mobility uk
Paula came from my mobility uk she was very professional and very knowledgeable on stair lifts and helped us pick the right stair lift for us Paula is a credit to your company
17 januari 2026
Antwoord van My Mobility UK
It’s great to hear that Paula provided a professional and knowledgeable service and helped you choose the right stairlift for your needs. We’ll be sure to pass on your praise — she really is a credit to our team.
Thank you for choosing My Mobility UK.
Fantastic experience throughout!
Great communication throughout the process. The sales team were helpful and knowledgeable without trying to hard sell their expensive product, even giving the option to save with a reconditioned stair lift, which was perfect for us. Installation was arranged within a week! On the day, the engineer went above and beyond, even helping to bring in a heavy delivery for my mum as the courier from another company was incompetent. Would highly recommend this company. Thank you.
15 januari 2026
Antwoord van My Mobility UK
Thank you so much for your fantastic review.
We’re delighted you were happy with the communication, the no-pressure approach from our sales team, and the option to save with a reconditioned stairlift. It’s also wonderful to hear how our engineer went above and beyond on installation day — we’ll be sure to pass this on.
Thank you for recommending My Mobility UK, it truly means a lot to us.
Antwoord van My Mobility UK
Thank you, Melanie, for your wonderful feedback.
We’re pleased to hear that Steve was punctual, respectful, and took the time to listen to exactly what you wanted, without any pressure. Your recommendation to family and friends is greatly appreciated.
good communication excellent engineer…
good communication excellent engineer and sales man nothing to much trouble
15 januari 2026
Antwoord van My Mobility UK
We’re delighted that you found our communication clear and our engineer and salesperson helpful. Providing a smooth and stress-free experience is always our goal.
Sale and fitting where on point very…
Sale and fitting where on point very helpful no pressure,could not fault them
13 januari 2026
Antwoord van My Mobility UK
We’re very pleased to hear that both the sale and fitting met your expectations and that you felt supported without any pressure. Your satisfaction means a great deal to us.
Knowledgeable and friendly
Knowledgeable and friendly. Happy to discuss and answer any question
13 januari 2026
Review zonder uitnodiging
Antwoord van My Mobility UK
Happy to help - thanks for the feedback
Friendly with clear explanation of all options
Steve Watson was friendly and explained technical and practical aspects of a range of stair lifts to help us understand what was best for us and our particular needs. He reassured us about aftercare.
12 januari 2026
Review zonder uitnodiging
Antwoord van My Mobility UK
Thank you, Margaret. We’re pleased Steve explained all the options clearly and reassured you about our aftercare support.
From the moment I contacted MyMobility…
From the moment I contacted MyMobility I couldn't have asked for better service. Danny in Sales talked me through the options regarding reconditioned and new stair lifts and, upon my request, arranged for Nick to visit and do a survey to determine which stair lifts were suitable for our stairs. When I phoned the Sales office a few days before the survey was due to ensure the survey would definitely go ahead and I explained that I couldn't have any delays as my husband was having to come down the stairs on his bottom, the young man in Sales contacted Nick to see if he could come to us earlier as a matter or urgency, and Nick came the very next day. Nick was very pleasant and informative, explaining how the lift would be installed and answered all our queries. We decided to go ahead and 7 days later Sean came to fit the stair lift. If it had not been the Christmas week, fitting would have been in less than the 7 days. Sean was very professional and fitted the stair lift efficiently and with no mess at all and fully explained how the lift worked.
I would have absolutely no hesitation whatsoever in recommending My Mobility and I thank them all for their friendly and efficient service.
9 januari 2026
Antwoord van My Mobility UK
Thank you so much for your detailed and wonderful review, Sue. We’re delighted we could support you during what was clearly a very urgent and challenging time. Danny, Nick and Sean will all be thrilled to hear your kind words. We’re especially pleased we could move quickly to help your husband regain his independence. Thank you for your trust and for recommending My Mobility UK.
Steve Watson called today very polite…
Steve Watson called today very polite and understanding feel very happy
10 januari 2026
Review zonder uitnodiging
Antwoord van My Mobility UK
Thank you, Mrs Lee, for your lovely feedback. We’re pleased to hear Steve was polite, understanding and made you feel comfortable throughout the visit. We really appreciate you taking the time to leave a review.
First class experience.
From start to finish excellent service professional dealt with.A special mention to the engineer who fitted my stair lift.He was friendly with plenty of smiles.. explained use of lift perfectly couldn't fault him in anyway.A real pleasure to deal with.All in all a 5 star company. Thank you.
6 januari 2026
Antwoord van My Mobility UK
Thank you for your fantastic review, Kev. We’re delighted you had such a positive experience from start to finish. Your kind words about our engineer and the installation process mean a great deal to us. Thank you for choosing My Mobility UK.
Stairlift
I was recommended "My Mobility "from my aunty who has had a stairlift fitted ftom your company, Mike Carroll was the guy who went through the process, he explained everything and what was available, the stairlift is for my elderly father who at present is still in hospital, but wants to come home, so to keep his independence, has agreed to a stairlift, the price was very good, and timescale to fit too,
6 januari 2026
Review zonder uitnodiging
Antwoord van My Mobility UK
Thank you, Alison, for your kind review. We’re pleased Mike was able to clearly explain the options and help you find the right solution for your father. We’re glad the recommendation, pricing and timescale all met your expectations, and we wish your father all the very best when he returns home.
Quick and clean to install
Quick and clean to install. Ryan was very helpful he helped to pick my husband off the floor when he fell.
23 december 2025
Antwoord van My Mobility UK
Thank you for your review, Susan. We’re pleased the installation was quick and clean, and we’re especially glad Ryan was able to help when your husband needed assistance. Your feedback is very much appreciated.
Antwoord van My Mobility UK
Thank you for your 5-star review, Peter. We’re glad everything went smoothly and appreciate you taking the time to share your experience with My Mobility UK.
Mike Carroll knows his stairlifts
Earlier this week we had a visit from Mike Carroll from My Mobility Uk. His knowledge of his subject was exceptional and was able to assess our needs for a stairlift in a very short while. His recommendation was accepted and we were very happy to place our order for a reconditioned stairlift with him.The stairlift is being installed next week.
30 december 2025
Review zonder uitnodiging
Antwoord van My Mobility UK
Thank you, Keith, for your kind words. Mike will be delighted to hear how much you valued his knowledge and advice. We’re pleased you were happy with the recommendation and we look forward to installing your stairlift next week.
Steve Watson vert polite abd explained…
Steve Watson vert polite abd explained everything very happy to order
31 december 2025
Review zonder uitnodiging
Antwoord van My Mobility UK
Thank you, Mrs La Garde, for your lovely feedback. We’re pleased Steve explained everything clearly and that you felt happy and confident to proceed. Thank you for choosing My Mobility UK.
Highly recommended
Very happy with service received, from the initial consultation visit to the installation. Would highly recommend.
16 december 2025
Antwoord van My Mobility UK
Thank you for your review and recommendation. We’re delighted you were happy with the service from the initial consultation through to installation. Your support is greatly appreciated by the whole team at My Mobility UK.
Took far longer than promised
16 december 2025
Antwoord van My Mobility UK
Thank you for your feedback and for rating us 4 stars. We’re sorry to hear that the process took longer than originally promised and we understand how frustrating that can be. We always aim to meet our timescales and regret that on this occasion we fell short. Your comments have been noted and will help us improve our scheduling and communication going forward. Thank you for choosing My Mobility UK and for taking the time to share your experience.
Excellent Service from start to finish
From start to finish I cannot fault My Mobility UK for the service they offered in our hour of need. From the guidance given by John regarding the most suitable stair lift to Charle who fitted it for us.
15 december 2025
Antwoord van My Mobility UK
Thank you so much, Janet, for your lovely review. We’re delighted we could support you when you needed us most. John and Charle will be very pleased to hear your kind words. Thank you for trusting My Mobility UK and for taking the time to share your experience.
Antwoord van My Mobility UK
Thank you, Martin, for your 5-star review. We’re pleased to hear we delivered exactly what we promised and really appreciate you choosing My Mobility UK.
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