My Mobility UK Reviews 228

TrustScore 4.5 uit 5

4,7

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Beoordeeld met 5 van de 5 sterren

Simon H. was precise on offering an ideal stairlift for my health requirements. We Needed many specific tech features to make it a good fit, Simon worked with the home office to provide something... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We had Steve Watson round today. He was very helpful and polite, had others who were really expensive and long fit dates Steve sorted me out a recon and being fitted next week many thanks Steve

Beoordeeld met 5 van de 5 sterren

Chris Newson came to visit us to tell us about a stair lift & quote which he was very informative we was very impressed no pressure for a sale but we have agreed to have one fitted thank you so much K... Toon meer

Beoordeeld met 5 van de 5 sterren

The service offered was fantastic. The surveyor Julie was lovely, really knew her job & gave us great advice. We were quoted a good price & were given an installation date straightaway so no waiting... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Mobiliteitsmiddelen leverancier
  2. Liftenservice

Geschreven door het bedrijf

My Mobility UK is your trusted nationwide provider of affordable, reliable stairlift solutions. We help families across the UK regain their independence at home with a wide range of new and reconditioned stairlifts, tailored to fit every type of staircase — straight, curved, or outdoor. We pride ourselves on delivering honest advice, transparent pricing, and rapid service. Every stairlift we install includes: - A minimum 12-month warranty - Free survey and no-obligation quote - Professional installation by qualified engineers - 24/7 support for aftercare and servicing Whether you're looking for a quick install, a second-hand stairlift, or expert guidance for a loved one, we're here to help, with no pressure and no pushy sales tactics. We also provide: - Stairlift removal and buyback services - Installation within days, not weeks - Flexible finance options, subject to eligibility Thousands of families trust My Mobility UK because we put care, convenience, and cost at the heart of everything we do. 🌐 Learn more at mymobilityuk.co.uk 📞 Call us on 0800 129 9191 to speak to a friendly advisor

Our promise to you

Geschreven door het bedrijf

We’re committed to our customers!
We have a longstanding commitment to treat every customer with respect, support, and kindness.
Quality you can trust
We provide reliable stairlifts, installed by professionals, with honest advice and transparent pricing.
Here when you need us
Our friendly team is available to answer questions and provide aftercare whenever you need it.

Our installation promise

Fast, professional fitting

Fast, professional fitting
Get your stairlift expertly installed within days of order confirmation.

Contactgegevens

Promotion box for My Mobility UK

Trusted Stairlifts, Great Value

Fast surveys, expert fitting & top prices on new & reconditioned lifts

4,7

Uitstekend

TrustScore 4.5 uit 5

228 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 92% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 5 van de 5 sterren

Great Service

We found Julie's explanation of products that would most suit our needs very informative and helpful which assisted us making an informed choice of stair lift. I found Julie genuine, open and approachable and felt confident in our decision to go ahead with a stairlift.

28 oktober 2025
Review zonder uitnodiging
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Antwoord van My Mobility UK

Thank you so much for your kind words about Julie, our surveyor. We're delighted to hear that you had such a positive experience and truly appreciate you taking the time to share your feedback.
Julie takes great pride in her work, and knowing that her efforts made a difference means the world to her—and to all of us.
If there’s anything more we can help with, please don’t hesitate to get in touch.

Beoordeeld met 5 van de 5 sterren

My Mobilty UK | Consultant

Mike was very friendly and explained all our options clearly and was knowledgeable. Explaining how different options could apply with their relative pros and cons.

Answered all questions and provided information as needed.

30 oktober 2025
Review zonder uitnodiging
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Antwoord van My Mobility UK

Thank you so much for taking the time to leave such a lovely review about Mike, our surveyor. We're delighted to hear that you had a positive experience and that Mike’s work made a great impression.
We’ll be sure to pass along your kind words—feedback like yours means a lot to us and to Mike personally.

Beoordeeld met 5 van de 5 sterren

No hard sell thank goodness

Mike and Steve from My Mobility UK visited us yesterday to do an initial survey of our staircase and tell us what stairlift, in their opinion, would be most suitable for us. They were both very pleasant and knowledgeable, gave us two quotes (new and reconditioned) and went on their way without subjecting us to a "hard sell", for which we were very grateful. Today, we had a follow upcall call from Tom who gave us a third quote to consider.

28 oktober 2025
Review zonder uitnodiging
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Antwoord van My Mobility UK

Thank you so much for your fantastic review! We're absolutely delighted to hear that Mike and Steve, our surveyors, made such a great impression—and that Tom from the office was equally helpful and supportive throughout your experience.
We’re incredibly proud of our team and it’s always rewarding to know their hard work and dedication are making a difference. Your kind words mean a lot to all of us, and we’ll be sure to pass them along to Mike, Steve, and Tom—they’ll be thrilled to hear your feedback!

Beoordeeld met 5 van de 5 sterren

The surveyor knew what he was talking…

The surveyor knew what he was talking about and his advice was sound- Steve Watson

29 oktober 2025
Review zonder uitnodiging
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Antwoord van My Mobility UK

Thank you so much for your lovely review of Steve, our surveyor. We're delighted to hear that your experience was such a positive one and that Steve made a great impression.
We’re proud to have team members like Steve who consistently go above and beyond to provide excellent service. Your feedback means a lot—not just to us, but to Steve as well!
If there's anything more we can help you with, please don’t hesitate to get in touch.

Beoordeeld met 5 van de 5 sterren

Great service from beginning to end

Great service from beginning to end. Fast, efficient, great communication and very easy. Thank you so much

24 oktober 2025
Review zonder uitnodiging
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Antwoord van My Mobility UK

We’re truly grateful for your lovely feedback about MyMobility UK. It means so much to us that you took the time to share your experience. Our team is committed to providing compassionate, expert service every step of the way, and knowing that we’ve made a positive impact is incredibly rewarding.
Thank you again for your support—it’s customers like you who inspire us every day.

Beoordeeld met 5 van de 5 sterren

Buying a stair lift. Excellent evperience

Steve W was able to answer all my questions using language i could understand.he was very empathetic about the problems we needed solving. He is very easy to talk to.
I felt all the relevant options were discussed.

27 oktober 2025
Review zonder uitnodiging
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Antwoord van My Mobility UK

We’re truly grateful for your lovely feedback about Steve, our surveyor. It’s wonderful to hear that his empathetic approach made a meaningful difference during your experience. Steve takes great care to listen and understand each customer’s needs, and your kind words are a testament to his dedication.
Thank you for taking the time to share your thoughts—we’re so pleased we could support you.

Beoordeeld met 5 van de 5 sterren

Siobhan

Siobhan, your Rep was very thorough and explain well the advantages and the cost of the recommended stairlifts.we will discuss the offer with other members of the family before we make a decision.

27 oktober 2025
Review zonder uitnodiging
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Antwoord van My Mobility UK

We’re absolutely thrilled to receive your wonderful 5-star feedback about Siobhan, our surveyor. She’s dedicated to making every step of the stairlift process smooth and reassuring, and it’s fantastic to hear that her support made such a positive impact.
Your kind words mean a great deal to Siobhan and the whole team

Beoordeeld met 5 van de 5 sterren

Steve was so helpful and guided us to…

Steve was so helpful and guided us to make the right choice - quality and price. He made it easy for mum to chose and feel comfortable about the whole process. Great service - thank you! Jo

20 oktober 2025
Review zonder uitnodiging
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Antwoord van My Mobility UK

We’re so grateful for your lovely feedback about Steve, our surveyor. It’s wonderful to hear that his support made a positive difference in your experience. Steve takes great pride in helping customers find the right solution, and your kind words truly mean a lot.
We’re glad we could help, and we appreciate you taking the time to share your thoughts!

Beoordeeld met 4 van de 5 sterren

plesent experience

From the time their representative came to measure and quote, all the personel were knowlegable and polite, which made it a plesent experience. The installer was a very pleasant man who just got on with the job, cleanly and efficiently. The price for a very good quality stannah lift was very good value for money. The only reason for the four stars, is the amount of so called courtesy calls, to see if you wanted to buy after being given the quote, but this was standard for all the companys we had quotes from

21 oktober 2025
Review zonder uitnodiging
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Antwoord van My Mobility UK

We truly appreciate your thoughtful feedback about our surveyor and stairlift engineers. It’s wonderful to hear that their expertise and care made a positive impact on your experience. Our team takes great pride in delivering reliable, compassionate service, and your kind words mean a lot to us.
Thank you for choosing us—we’re so glad we could support your mobility needs.

Beoordeeld met 5 van de 5 sterren

Fast, friendly service. Would recommend!

Within a few days of enquiring about a stairlift my Dad is happily and safely travelling up and down his stairs. The process was very simple. I had a call to book in a friendly visit from Simon Hazael to come and measure up and work out which stairlift was most suitable. Dad made his decision, paid the deposit and 24 hours later a lovely lad called Alfie came and installed our chosen reconditioned Stanner and ran through how it all worked. Once he knew we were happy we paid the balance. Fast, friendly service. Would definitely recommend them.

23 oktober 2025
Review zonder uitnodiging
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Antwoord van My Mobility UK

We’re absolutely delighted to receive your fantastic 5-star feedback on Simon Hazeal, our surveyor, and Alfie, the engineer who installed your stairlift. Simon’s attention to detail and Alfie’s expert installation reflect the high standards we strive for every day—and it’s wonderful to hear they made your experience such a positive one.
Your kind words mean a great deal to our team and help others feel confident in choosing us. Thank you again for your support and trust!

Beoordeeld met 5 van de 5 sterren

Great service

Great service, their rep Stephen came around, look time to explain everything with my Mother, would highly recommend

4 oktober 2025
Review zonder uitnodiging
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Antwoord van My Mobility UK

Thank you for a lovely positive 5 star review on Steve the surveyor, we are so happy he could help you and your Moher I will pass this on to him

Beoordeeld met 5 van de 5 sterren

My mobility Steve was very good at…

My mobility Steve was very good at explaining everything to me and I was very happy thank you

24 oktober 2025
Review zonder uitnodiging
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Antwoord van My Mobility UK

Thank you for your kind words on Steve the surveyor- Ill be sure to pass that on to him and he will be thrilled.

Beoordeeld met 5 van de 5 sterren

The sales person Steve made my…

The sales person Steve made my grandfather so comfortable. He explained the benefits and was so patient with him.

The engineers were fantastic, quick and clean. I would definitely recommend using My Mobility.

15 oktober 2025
Review zonder uitnodiging
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Antwoord van My Mobility UK

We’re truly grateful for your kind words about Siobhan, our surveyor, the installation engineers, and the entire team at MyMobility UK. It’s incredibly rewarding to hear that Siobhan’s expertise and the engineers’ dedication made your experience a positive one from start to finish.
At My Mobility UK, we’re committed to delivering exceptional service and support, and your feedback reassures us that we’re achieving just that. Thank you for taking the time to share your experience—it means the world to us.

Beoordeeld met 5 van de 5 sterren

A good firm to know about

Siobhan was very efficient and easy to get on with as a person. She answered my question with no trouble and the product itself is just what I want. I would thoroughly recommend their product.

23 oktober 2025
Review zonder uitnodiging
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Antwoord van My Mobility UK

Thank you so much for your wonderful feedback regarding your experience with our surveyor, Siobhan. We're thrilled to hear that she made such a positive impression and that her professionalism and expertise stood out during your interaction.
We take great pride in our team's dedication to delivering exceptional service, and it's incredibly rewarding to know that Siobhan's efforts were appreciated. Your review means a lot to us—and to her!

Beoordeeld met 5 van de 5 sterren

Chair lift review

The surveyer who came Julie. Was first class. Explained everything in detail. Gave me a quote. Went through every item and cost. I felt so reassured. So professional compared with other companies we dealt with. And we’re getting chair lift installed in 5 days. What more could you want. Can not praise her enough.

20 oktober 2025
Review zonder uitnodiging
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Antwoord van My Mobility UK

We’re so grateful for your lovely review of Julie and her professionalism. Julie consistently goes above and beyond to ensure every customer feels supported and informed, and it’s incredibly rewarding to hear that her dedication made a difference in your experience.
Your kind words mean a lot—not just to Julie, but to our entire team. Thank you for taking the time to share your thoughts and for choosing us!

Beoordeeld met 5 van de 5 sterren

Steve Watson came today and was…

Steve Watson came today and was brilliant. Really informative and helpful

22 oktober 2025
Review zonder uitnodiging
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Antwoord van My Mobility UK

We truly appreciate your lovely feedback about Steve Watson, our surveyor. Steve takes great pride in delivering thorough, thoughtful service, and it’s wonderful to hear that his work made a positive impression. Your kind words mean a lot to both Steve and our entire team—they inspire us to keep providing the highest level of care and professionalism.
Thank you again for your support!

Beoordeeld met 5 van de 5 sterren

Fantastic service from start to finish

Fantastic service from start to finish. I cannot fault the company and would recommend them to anyone looking for a stairlift.

The engineer who fitted the stairlift was from a company in Droitwich and he was very professional.

14 oktober 2025
Review zonder uitnodiging
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Antwoord van My Mobility UK

We’re truly grateful for your lovely review of our stairlift company and the Droitwich installation team. It means a lot to us that you took the time to share your experience. Our installers in Droitwich take great pride in delivering exceptional service, and knowing that their work made a positive impact is incredibly rewarding.
Your feedback not only encourages our team but also helps others feel confident in choosing us. Thank you again for your support—it’s customers like you who make what we do so worthwhile.

Beoordeeld met 5 van de 5 sterren

Steve Watson came and explained…

Steve Watson came and explained everything very well,
Happy to recommend

21 oktober 2025
Review zonder uitnodiging
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Antwoord van My Mobility UK

Thank you for your lovely 5 star review on Steve- It is very much appreciated and I'll be sure to pass it over to him.

Beoordeeld met 5 van de 5 sterren

Steve Watson

Steve Watson, very happy with information and looking forward to installation
Well that did not happen!!

21 oktober 2025
Review zonder uitnodiging
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Antwoord van My Mobility UK

Thank you for a lovely 5 star review on Steve the surveyor- We are looking forward to installing the stairlift for you. Thank you for putting your trust in us.

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