My Online Therapy Reviews 

Easy to use, although expensive

I’ve only just started out on the platform and it seems good.

This is my second session. Both have been really helpful in beginning to unpack issues and look at self care . S.P

Easy to use and I was matched with a great therapist.. would recommend

Approachable, clear concise help. Found my session really helpful and have signed up for more

Easy access and app to use. Lots of options. App sometimes freezes which isn’t great mid session

Professional compassionate help from real dr’s in your own front room . Not only are the professionals on my online therapy brilliant you are left with lots of tools to use on the platform free of charge that can be helpful daily.

It's very easy to use the app, communication and alerts are very good and the person I was connected with has been excellent.

I do find it very expensive though, at £99 for a 50 minute session - it also feels strange to not offer a full hour session.

From the app interface to the online sessions, everything is very well thought out. Couldn’t be more pleased with the sessions I have had.

So impressed with how easy it was to set up, it’s a big step to go for it and admit you need to speak to someone but I got to speak to someone on the same day for a 30minute consultation after answering some questions to match me to a therapist, was even able to organise for it to go through my company health insurance so all in all I am pleased and I am looking forward to my first 6 sessions. Was great that the Dr I was assigned was on an approved list with my private medical care insurers which made me feel comfortable. I would suggest that anyone thinking about it should try it. Just a note that if you want a session on the same day they don’t accept insurance as payment on line for that session but if you call them they can make it happen.

Super easy to use, not too invasive, my online Therapist was lovely, relatable and always on hand. Easy to communicate on and all processes i.e. payment booking etc was straight forward without a hitch. Will definitely recommend.

Too expensive for a college student.

Also, you guys don't accept Aetna insurance.

Being in lockdown has limited my choices for therapy. The check list you do first is very similar to that offered on the NHS and having completed it, I was shown a number of therapist, all very qualified and experienced, that could be a good fit for me.

I was able to read about them, see what therapies they offered and take my time in chosing who to go with. As they were all good fits, this stage felt supportive rather than overwelming. It made me feel in control of my own therapy.

I picked the therapist I felt fitted my needs best and booked in my first session.

In that session we explored why I was seeking help and what different interventions were on offer. Even though this was over a computer link, it felt just the same as being sat in the office with them.

The advantage is that there is no driving to session, I can choose one that fits in with my work and having downloaded the app, there are support videos and articles to read in between sessions.

A small PS to my review of 27 May: I was wavering between 2 and 3 stars, but erred on the generous side. But they really should review their payment options. I hate having my Visa card sitting there as potential prey for any passing hacker. I really should delete it every time I use it, and re-enter all the details each time. But what's wrong with PayPal - which works so that whenever I use it I log in to my PayPal account?

The financial people at MOT need to look at this urgently (it was very nearly a deal-breaker for me, and probably has already been a deal-breaker for countless other potential clients). It's really a no-brainer - an obvious fix to a Day 1 bug which should never have happened. (I suppose PayPal charge the seller some commission; but it's what you pay for doing business with financial grown-ups; that, or lose their business).

Really quick process and great, helpful responses.
I have only had 2 sessions but I did not find the process as daunting as I was expecting.
Being able to do it from home is great for me as I am in my comfort zone!

I cannot recommend MyOnlineTherapy enough. I can’t thank my therapist enough.

I found myonlinetherapy a great help. It was super easy to use and to find my current therapist. I believe the prices are competitive and to be honest I am yet to find something bad about this service. Would definitely recommend to anyone looking for therapy.