My Pension Expert Reviews 

6.829
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

A lot of help , still didn’t really know what I was doing. If I’m honest pensions, retirement & making v important lifelong decisions is an absolute minefield . Your company & staff helped me through... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

wasn't sure what to expect and definitely hadn't a clue about the sector but the process was really easy and so informative really got to understand the process. This can also take time but they stay... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The process was easy. Not rushed at all and all my questions anticipated and actioned. Assurances are given throughout and advisors and staff are transparent about their fees from the start. The proce... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Have used this company for sometime now and am very happy with the results achieved. They give you clear choices for your investment and advise you on the best pruducts.

Bedrijfsgegevens

  1. Pensioenfonds
  2. Beleggingsadvies
  3. Financieel adviseur
  4. Financiële planner

Geschreven door het bedrijf

We are not a lead generation website that will sell your data to third parties. We are a company of Diploma qualified Financial Advisers and we process £millions in At Retirement products each month. Don't retire without us.

mypensionexpert.com Details

Geschreven door het bedrijf

We will help you get the most out of your pension fund
Choosing the right retirement option is one of the most important financial decisions a person will ever make. My Pension Expert searches and gives advice from the whole of the retirement market to help you secure the best possible pension income available to suit your individual circumstances.
Professional Service
We promise to provide you with a friendly, helpful and efficient service throughout, that will leave you free to enjoy your retirement safe in the knowledge that you have got the absolute maximum potential from your pension fund.

Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

7K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,7

Alle reviews

(6.829)

520 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Staff always helpful

Staff always helpful. Kept up to date all thru the process, with regular emails on the latest standing.

9 juli 2026
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Antwoord van My Pension Expert

Hi Ian,

Thank you for your kind 5-star review! We're so pleased to hear that our team was always helpful and that you felt well informed throughout the process. If you ever need anything in the future, we are always here to help!

Elyse at My Pension Expert

Beoordeeld met 5 van de 5 sterren

Everything was great from day one

Everything was great from day one, everyone was professional, easy to get hold of, and the communication with regular updates throughout the whole process couldn’t be faulted. I would recommend anyone to use them.

9 juli 2026
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Antwoord van My Pension Expert

Hi KRowberry,

Thank you for your lovely 5-star review! We're delighted to hear that you had such a positive experience from day one. It's wonderful to know our team's professionalism, communication and regular updates made the process as smooth as possible.

Your recommendation means a lot to us, and we truly appreciate your support. If you know anyone in need of financial advice, please don't hesitate to use our refer-a-friend scheme. For more information, go to https://bit.ly/4otFmIC

Elyse at My Pension Expert

Beoordeeld met 4 van de 5 sterren

Helpful and professional advice

The team were all very helpful and advice given was excellent. Process seemed to take too long at nearly 7 months but this was not totally within their control. Was somewhat surprised to receive my first pension payment without any forewarning.

7 juli 2026
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Antwoord van My Pension Expert

Hi Scouser,

Thank you for your review! We're delighted to hear that you found our team helpful and that you were pleased with the advice you received throughout the process. While some delays can be outside our control, we understand how important clear communication is and will take your comments on board as we continue to improve our service.

Elyse at My Pension Expert

Beoordeeld met 5 van de 5 sterren

One phone instant reply

One phone instant reply .
Made easy to decide.

1 juli 2026
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Antwoord van My Pension Expert

Hi Customer,

Thank you for your kind review! We're so pleased to hear that a quick response and clear guidance made the process easy for you. If you ever need further support, we are always here to help!

Elyse at My Pension Expert

Beoordeeld met 5 van de 5 sterren

MyPensionExpert are professional and friendly .

The staff at My Pension Expert are professional and friendly.

This is the third time they have helped and advised me on the renewal of my fixed term annuity plan.

They seamlessly handled the renewal and transfer to a new provider with the best maturity value.

The renewal work was handled in a timely manner in line with my ongoing pension payment needs.

2 juli 2026
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Antwoord van My Pension Expert

Hi J Totten,

Thank you for your lovely review! We're delighted to hear that you've chosen us for the third time and that our team has continued to provide professional, friendly support throughout your fixed term annuity renewals. We are always here if you need further support!

Elyse at My Pension Expert

Beoordeeld met 5 van de 5 sterren

Every thing was easy because I was…

Every thing was easy because I was guided all the way

6 juli 2026
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Antwoord van My Pension Expert

Hi Stephen,

Thank you for your 5-star review! We’re delighted to hear that everything felt easy and straightforward and that you felt supported throughout the process. If you ever need further support, we are always here to help!

Elyse at My Pension Expert

Beoordeeld met 5 van de 5 sterren

Very helpful

Very helpful, explained all options and advised which they thought was best for us but not pushed into anything and plenty of time to review and confirm our choice

4 juli 2026
Review zonder uitnodiging
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Antwoord van My Pension Expert

Hi Carolyn,

Thank you for your wonderful review! We’re pleased to hear that our team took the time to explain all the available options and provide guidance without any pressure. If you ever need further assistance, we are always here to help!

Elyse at My Pension Expert

Beoordeeld met 5 van de 5 sterren

great service from the outset

great service from the outset, very pleased with the information received.

6 juli 2026
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Antwoord van My Pension Expert

Hi John,

Thank you for your 5-star review! We’re delighted to hear that you received great service from the outset and that the information provided was helpful and clear. We are always here if you need further support!

Elyse at My Pension Expert

Beoordeeld met 5 van de 5 sterren

From start to finish

From start to finish, My Pension Expert have been excellent throughout.

Fron clear explanations and planning, my future pension fund is now working and providing me with what I had hoped for - I would highly recommend the team at MPE

6 juli 2026
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Antwoord van My Pension Expert

Hi Paul,

Thank you for your lovely review! We’re delighted to hear that we supported you from start to finish and that our team’s clear explanations and planning helped you feel confident about your pension future. It’s wonderful to know that your pension is now working in line with your expectations.

Your recommendation means a lot to us, and we truly appreciate your support. If you know anyone in need of financial advice, please don't hesitate to use our refer-a-friend scheme. For more information, go to https://bit.ly/4otFmIC

Elyse at My Pension Expert

Beoordeeld met 5 van de 5 sterren

I spoke to Daniel M who was incredibly…

I spoke to Daniel M who was incredibly helpful and patient. He explained everything and answered all my questions. This company and its staff are the best in my opinion and I highly recommend

2 juli 2026
Review zonder uitnodiging
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Antwoord van My Pension Expert

Hi Lissa,

Thank you for your kind review! We’re delighted to hear that Daniel provided such helpful and patient support and took the time to answer all your questions.

Your recommendation means a lot to us, and we truly appreciate your support. If you know anyone in need of financial advice, please don't hesitate to use our refer-a-friend scheme. For more information, go to https://bit.ly/4otFmIC

Elyse at My Pension Expert

Beoordeeld met 1 van de 5 sterren

Pension Experts - Not!!!

As a customer of My pension Expert for some 5years I agreed to a change of funds in April 2025 and as at July 2026 no action has been taken, resulting in a significant underperformance of my account. This follows a period of 2years when no review was undertaken.
It is clear that My Pension Expert has little interest in meeting their contract obligations and just collect their fees.

2 juli 2026
Review zonder uitnodiging
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Antwoord van My Pension Expert

Dear Customer,

We are sorry to read about your experience and the concerns you have raised.

Our compliance team are already aware of your concerns which are being investigated through our formal complaints process. They will be in touch with their Final Response Letter as soon as the investigation has been concluded.

Elyse at My Pension Expert

Beoordeeld met 5 van de 5 sterren

I was recommended to My Pension Expert…

I was recommended to My Pension Expert and am so glad that i was. They have been extremely helpful and professional and have completely put my mind at rest. The advisors have always been polite, attentive and listened to my concerns. Real professionals that you can trust.

1 juli 2026
Review zonder uitnodiging
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Antwoord van My Pension Expert

Hi Customer,

Thank you for your wonderful review! We're delighted to hear that you were recommended to us and that our team has helped put your mind at ease. It's fantastic to know you found our advisers professional, attentive and supportive throughout!

Elyse at My Pension Expert

Beoordeeld met 5 van de 5 sterren

From start to finish they were helpful.helpful.very…

From start to finish they were very helpful, always explained everything in simple, easy to understand terms. Kept me updated all the way along the process.

1 juli 2026
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Antwoord van My Pension Expert

Hi Janet,

Thank you for your kind review! We're so pleased to hear that you felt supported from start to finish. It's great to know our team explained everything clearly and kept you updated throughout the process!

Elyse at My Pension Expert

Beoordeeld met 4 van de 5 sterren

The process of transferring my pension…

The process of transferring my pension to MyPensionExpert has gone well, took a little longer than expected, but this was not really caused by MyPensionExpert.
Waiting now to see my pot grow😝

30 juni 2026
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Antwoord van My Pension Expert

Hi Jonathan,

Thank you for your review! We're pleased to hear your pension transfer went well and appreciate your patience while everything was being completed. Although some parts of the process can take a little longer than expected, we're glad we could support you throughout.

Elyse at My Pension Expert

Beoordeeld met 5 van de 5 sterren

Good knowledge and smooth process

Good knowledge and smooth process

22 juni 2026
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Antwoord van My Pension Expert

Hi Mr & Mrs Buller,

Thank you for your 5-star review! We're delighted to hear that you found our knowledge helpful and that the process was smooth from start to finish. We are always here if you need further assistance!

Elyse at My Pension Expert

Beoordeeld met 5 van de 5 sterren

Why I'm happy to recommend My Pension…

I am happy to recommend My Pension Expert.
My experience from the first phone call to the last email has been for me so helpful.
Firstly we discussed my finances and best options again to suit my needs they listened then formulated a plan to suit and discussed fees.
Last conversation my plan was thoroughly explain making me aware of all situations and probabilities.
Once I agreed to accept the whole process then went like clockwork.
So on my experience the staff and service brilliant.

25 juni 2026
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Antwoord van My Pension Expert

Hi John,

Thank you for your glowing review! We are really pleased to hear that your experience felt supportive from the first phone call through to the final email and that everything was clearly explained at each stage. It is great to know our team listened to your needs, helped you explore the right options and that the process ran smoothly once you decided to proceed.

Your recommendation means a lot to us, and we truly appreciate your support. If you know anyone in need of financial advice, please don't hesitate to use our refer-a-friend scheme. For more information, go to https://bit.ly/4otFmIC

Elyse at My Pension Expert

Beoordeeld met 5 van de 5 sterren

My pension expert were really helpful…

My pension expert were really helpful and guided me towards a pension suitable for my needs

25 juni 2026
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Antwoord van My Pension Expert

Hi Joanne,

Thank you for your 5-star review! We're delighted to hear that our team was able to provide the guidance and support you needed to help you find a pension that suited your needs. If you need anything in the future, we are always here!

Elyse at My Pension Expert

Beoordeeld met 4 van de 5 sterren

Handled my request very well and made…

Handled my request very well and made an excellent suggestion.

18 juni 2026
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Antwoord van My Pension Expert

Hi Mr Maher,

Thank you for your feedback! We are pleased to hear your request was handled well and that you found the suggestion helpful.

Elyse at My Pension Expert

Beoordeeld met 5 van de 5 sterren

Great service and staff

Great service and staff. They were really helpful in sorting out my pensions. No stress and very happy.

24 juni 2026
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Antwoord van My Pension Expert

Hi Richard,

Thank you for your kind review! We're delighted to hear that our team was able to help sort out your pensions and make the process as stress-free as possible. We are always here if you need assistance!

Elyse at My Pension Expert

Beoordeeld met 3 van de 5 sterren

Company spent a month trying to access…

Company spent a month trying to access my pension with wrong company, and didn't contact me to advise, only came light when i contacted for an update. Once that was sorted everything went relatively smoothly.

18 juni 2026
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Antwoord van My Pension Expert

Dear Customer,

Thank you for your feedback. We apologise for the delay and lack of communication during the pension tracing process. We understand your frustration and appreciate you bringing this to our attention. We're pleased things progressed more smoothly once the issue was resolved.

We have passed this on to our Compliance Team, who will be in touch shortly.

Elyse at My Pension Expert

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