Extremely disappointed with their customer service, no response and the dress was not what i asked for, being so far away, i had no choice but to accept what i got. Never ordering from them again
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Lees wat reviewers zeggen
Sallam o alakum, We received the suit. My wife and daughter are very happy with the quality of fabric and stitching and how nicely the work was performed. Keep up the good work and never compromise o... Toon meer
Omg!! My dress came so beautiful. This was my first time purchasing a dress from Mysie By Tahira, I was so nervous on how it would come out but it was PERFECTION. Amazing customer service & on time de... Toon meer
Mysie helped me take my own measurements and the dresses fit on me perfectly. My dresses were delivered before the wedding as promised. The quality was impeccable - the material and beading was top... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to Mysie by Tahira, a distinguished Pakistani designer brand specializing in exquisite women’s wear. From bridal and formal to festive, luxe, and pret collections, our designs embody timeless elegance and modern sophistication. We take pride in offering the finest fabrics, meticulous craftsmanship, and unique detailing that set us apart in the fashion industry. With a commitment to excellence, we ensure every client enjoys a seamless experience, from personalized consultations to reliable worldwide shipping. Headquartered in Lahore with branches in Lahore and Multan, Mysie by Tahira serves a global clientele. Our dedication to quality and unparalleled customer service makes us a trusted name in bespoke fashion, creating outfits that celebrate individuality and elegance.
Contactgegevens
Mysie by Tahira, Block C1 Block C 1 Gulberg III, Lahore, Punjab, Lahore, Pakistan
- +923047771646
- mysiebytahirazahid@gmail.com
- mysiebytahira.com
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Total scam!!!!
PSA! Do not order from Mysie by Tahira Mysie Tahira unless you want to end up stressed out, in tears, and completely heartbroken.
My sister ordered her nikkah dress and while taking the order they were so helpful and supportive but what they showed via a video call and what we recieved was completely different. They took the entire payment from us and sent a sample dress instead which wasn't even the correct size.
The duppata was incomplete, torn and covered in stains.
The best part? We recieved the dress so last minute that nothing could be done except for minor alterations and the replacement duappata that they promised to send was dispatched from their end hours before the nikkah as if on purpose. How can a nikkah bride attend her own nikkah without a duppata? Maybe mysie wanted to start a new trend on our behalf.
Their customer service is absolutely pathetic and the owner immediately blocked me as soon as I tried to contact her.
The entire ordeal was extremely taxing for our entire family.
Please save yourself the trouble and do not waste your hard-earned money on this shit show of a business.

Antwoord van Mysie By Tahira
I orderd aella bridal and it turned out…
I orderd aella bridal and it turned out to be soo pretty l. And aerum helped me alot with the process. Happy shopper

Antwoord van Mysie By Tahira
Am recently order my dress on Mysie and…
Am recently order my dress on Mysie and my experience is wonderful 👍.
Staff is very cooperative my dress quality and work is so good.

Antwoord van Mysie By Tahira
What a worst experience at Mysie
What a worst experience at Mysie. Not even worth one star. On the top of all, unprofessional and abusive staff

Antwoord van Mysie By Tahira
Liars and typical Desi scam artists…
Liars and typical Desi scam artists unfortunately. When you ask for updates they completely ignore your messages and calls, tell you lies that the outfit is finished when they haven't even started making them. Ordered 2x outfits and both experiences were horrible. One arrived 2 days before the even and size was completely wrong so had to pay a lot for last minute alterations. 2nd outfit they finished making it 1 week after the event had passed and wasn't tailored to size at all was just a generic outfit sent. They lied saying it was finished just so I'd send the payment but wouldn't send photos of it.
Avoid at all costs, these guys need to learn a lesson! I paid nearly £2,000 for them only to be treated like an idiot. Just to clarify I ordered these 4 months before the event and was told I'd have them within 2.5 months.

Antwoord van Mysie By Tahira
Extremely Disappointing Experience with Mysie by Tahira – Unprofessional and Unreliable
I ordered my Nikkah outfit from Mysie by Tahira in January 2024, paying for international delivery with the expectation that it would arrive by 28th March 2024. However, I received no communication from them at all. By mid-March, I started reaching out via email and WhatsApp, but they ignored my messages. In an attempt to get a response, I had family in Pakistan contact them, and finally, they informed us that the outfit I ordered was no longer in production.
When I requested a refund, they refused and insisted I choose something else instead. Considering my Nikkah was less than a month away and they had failed to update me, I felt I had no choice but to choose a different outfit from another source to avoid any further delays. I did not want to risk placing another order with them after this experience.
For about three months, I had to call them every day just to get a refund. Eventually, I was refunded, but the entire process was extremely frustrating and stressful. Mysie by Tahira's lack of communication, unprofessionalism, and refusal to take responsibility caused unnecessary stress during what should have been a joyous time.
I would not recommend Mysie by Tahira to anyone. Their poor customer service and deceitful behavior were completely unacceptable.

Antwoord van Mysie By Tahira
Terrible customer service and horrible…
Terrible customer service and horrible quality of fabric. The outfit looks nothing like the picture that was shown on the website. I would NOT recommend this brand to anyone! Please save your money and do not buy from here.

Antwoord van Mysie By Tahira
I wish I could not give any star
Worst designer shop ever!!! I wish I could not give any star.
They promise you to give you a refund and never give you. They delayed my order and when I asked for refund they never gave me my order or my refund. They owe me a lot of money and its been 9 months now. Not replying to any calls or messages. Never shop with them.

Antwoord van Mysie By Tahira
Amazing customer service!!
First time ordering from them as I have previously ordered from Pakistani designers and I’ve had so many issues and was in two minds ordering from here !! But these guys did not disappoint! Honestly couldn’t ask for better customer service. The lady (Sawera) who was dealing with my order was so polite and kept me updated about my order!! I would definitely recommend these guys!!

Antwoord van Mysie By Tahira
I have got a beautiful dress from Mysie.
I have got a beautiful dress from Mysie.
Same as model picture. Great quality. Perfect stitching according to measurements. Staff is very helpful and cooperative. Staff is always available to answer.
Definitely will order next time.

Antwoord van Mysie By Tahira
okay but i am amazed with mysie
okay but i am amazed with mysie! i was quite skeptical ordering from them because of their bad reviews especially regarding their customer service all across Tiktok and here. I still took a risk and gave it a try. I must say, their customer service team was very well mannered and responded to me everytime i had a question, and also shared pictures with me throughout the process to confirm everything. I got my package right on time (pro tip: just make sure you dont give them the exact date of your event and order a bit in advance so you can alter anything if needed). I had given custom measurements and had to ask for back lining, they did each and everything exactly how i asked :)

Antwoord van Mysie By Tahira
Just wow!
I ordered a dress from mysie but this was not like the original (the colours and work slightly different) but they accepted this and corrected the dress straight away and gave me extra lining as good will. I had to only wait a further week for delivery which was fine for me. I am SO pleased with how beautiful this dress came. The detail and attention was put in with lots of effort. BIG Thank you to their team who helped me with this. I will order again!
Thank you Sawera who has been very helpful throughout.
Abida

Antwoord van Mysie By Tahira
TOP QUALITY DRESSES I EVER OWNED.
Mysie helped me take my own measurements and the dresses fit on me perfectly. My dresses were delivered before the wedding as promised. The quality was impeccable - the material and beading was top quality/ out of this world!!! Ordering my wedding dress from Mysie was the biggest risk, yet best decision I had ever made!!!
I will definitely be ordering from Mysie in future. :-)

Antwoord van Mysie By Tahira
10/10 asked for my outfit to be here…
10/10 asked for my outfit to be here before October and they delivered it on time couldn’t thank you enough

Antwoord van Mysie By Tahira
Fast delivery,stylish with good…
Fast delivery,stylish with good price,they deliver my dress before due date

Antwoord van Mysie By Tahira
Love it.
Love it.. the design looks absolutely stunning in person I was in awe after looking my wife in the dress for me size, design everything about the dress looks perfect on her

Antwoord van Mysie By Tahira
gorgeous design
thank you so much.. just got my dress its crazy gorgeous i ordered Jasmine and its awesome OMG i am so happy design is on point stitching is inch perfect thank you again for making me look so good as a bride :)

Antwoord van Mysie By Tahira
Satisfied with the design and quality…
Satisfied with the design and quality however i am rating them 4 because they don't have proper customer support. they don't reply to msgs which made me skeptical of their business but eventually they did respond and sent my dress in time.

Antwoord van Mysie By Tahira
DO NOT ORDER
I’ve recently purchased 2 outfits from mysiebytahira and I can say the service is absolutely terrible, they promise you things that they definitely cannot keep, they told me the outfits would be ready by the 2nd of August but could push it forward as I stated I was unsure if I should make the purchase given the wedding is on the 4th of August, she then went on to say we can push it forward for it to be delivered between the 25th to the 30th of July. IT HAD NOT COME FOR THOSE GIVEN TIMES!! I had repeatedly been texting the customer number with READ AND OPENED messages but NO ANSWER, I have been messaging them for 3 days asking when it will be delivered and if it will be delivered for the 2nd, however they were unanswered messages. I paid £400 GBP which is not a bit of money, they are absolutely terrible with customer service and I would not recommend as it has left us 3 days to find a new outfit for my sisters wedding!!

Antwoord van Mysie By Tahira
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