Nathaniel Car Sales - Bridgend Reviews 

1.256
•
TrustScore 5 uit 5

4,8

David Street, Bridgend Industrial Estate, CF31 3SA Bridgend, GB

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Really can’t say anything negative about our experience. Nyle Evans sorted everything for us and remained contactable and met our every request and we very much appreciated his non -pushy, straightf... Toon meer

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Beoordeeld met 5 van de 5 sterren

When I went looking for a car I didn't know what I wanted but a very nice young man helped me all the way talked about all the things I needed to know and helped with finding the right car for my self... Toon meer

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Beoordeeld met 5 van de 5 sterren

Julian was really great! Easy to chat too, there was no rushing which made me feel relaxed. When collecting the car too sat down with me and explained everything along with all the details with... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Very good experience from test drive to purchase, Aiden was very helpful with good advice and knowledge. Car was not quite ready when we arrived and still awaiting car mats

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Autodealer

Over Nathaniel Car Sales - Bridgend

Geschreven door het bedrijf

Group2

Here at Nathaniel Car Sales, we offer a wide range of services suitable for both private & business users. Our philosophy is simple - we believe that hard work, enthusiasm, plus respect for our customers offers a winning formula, that won't disappoint you.

WHY CHOOSE US?

For over 40 years we have taken pride in providing excellent customer service to each and every customer. We prepare our cars to the highest standards, and all vehicles come with a FREE MOT for the lifetime of ownership of your car – plus we’ll even give you a FREE courtesy car to keep you on the road!

Quick Links
New MG Car Deals - Used Cars Bridgend - Used Cars Cardiff - Used Cars Cwmbran - Used Cars Swansea - Quality Used Cars - Book A Service/MOT - Motability Deals - New EV Deals - Fleet & Business Vehicles - New Cars Offers - Used Cars Offers - Opening Hours

Social Profiles
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Contactgegevens

  • David Street, Bridgend Industrial Estate, CF31 3SA, Bridgend, Verenigd Koninkrijk

  • 01656 662277

4,8

Uitstekend

TrustScore 5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(1.256)

641 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Excellent service

Best car buying experience I have ever had. Terry was really helpful,friendly, informative yet not pushy . The company had a great offer with their volt promotion and were very easy to deal with all the staff we met were really friendly and helpful. The whole experience was super smooth would highly recommend and would not hesitate to but from Nathaniel's again

24 april 2026
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Antwoord van Nathaniel Car Sales - Bridgend

Hello Rachel, thank you for your 5 star review. Terry was extremely happy to read your comments, and thank you for your kind words.

Beoordeeld met 5 van de 5 sterren

Great service from Nyle

Great service from Nyle, nothing as too much trouble and made the process very easy

27 april 2026
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Antwoord van Nathaniel Car Sales - Bridgend

Hello Daniel, Thank you for your 5 Star review. Nyle is very new to the team, so your kind words and feedback mean so much to him. thank you again.

Beoordeeld met 5 van de 5 sterren

Amazing staff

I was welcomed in at Nathaniel’s by a lovely lady on reception who made me and my daughter feel like family. I then was sold my car by Tom, he was amazing! He helped me choose the right car for me. Talked me through absolutely everything. Any questions I had were answered and everything was very thorough. I bought my first car back in 2017 with Tom and I upgraded this week. Perfect customer service and care from start to finish. Couldn’t recommend enough

25 april 2026
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Antwoord van Nathaniel Car Sales - Bridgend

Hi Chloe, Thank you for leaving a 5 Star review, your comments made Tom's day. We hope you enjoy your new car.

Beoordeeld met 5 van de 5 sterren

Exceeded all my expectations!!

Needed to book my car for its 1st service, Louise was an absolute superstar, she identified an issue with my details, escalated it, got it sorted and called me back! She clearly is an asset and genuinely understands the meaning of excellent customer service and putting the customer at the heart of everything she does.

9 april 2026
Review zonder uitnodiging
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Antwoord van Nathaniel Car Sales - Bridgend

Thank you for your 5 star review. Louise is a very valued member of our team, she will be delighted to read your comments. We look forward to seeing you on your 1st service.

Beoordeeld met 5 van de 5 sterren

Don't you hate it when you buy a new car?

Don't you hate it when you buy a new car and get half a tank of petrol, rushed handover, no explanation of key features?

Well Nathaniels is the opposite. I just took delivery of a new MG IM6 Launch Edition, super friendly people, as fast or slow a process as I wanted - useful tips for some popular functions and a fully charged EV.

Nice follow ups and checks on how I was getting on and other helpful suggestions and a rewards card / app coming in May that is packed with help and actual rewards like free coffees, sports tickets.

I'd highly recommend buying a car from them - they can find something that meets your needs and is very affordable.

Their staff and customer service is first class - can't fault it.

And say hello to Nala the dealership dog.

14 maart 2026
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Antwoord van Nathaniel Car Sales - Bridgend

Hi Paul, Thank you so much for your wonderful 5 star review. You had us worried with the first few lines... However we are super happy that our staff were able to look after you and deliver an experience that you were expecting. we will let you know as soon as the app is live, and remember if you need anything we are just a call away.

Beoordeeld met 5 van de 5 sterren

Not the first visit

A good selection of cars and the staff are very friendly and helpful. A comfortable and clean waiting area.

15 maart 2026
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Antwoord van Nathaniel Car Sales - Bridgend

Hi Gareth, Thank you for taking the time to leave a 5 star review, it really does mean alot to us.

Beoordeeld met 5 van de 5 sterren

Car Buying Made Easy

Whilst busy and delays inevitable the team were very helpful, answers all of my queries, made the process as simple as it could be and had my new purchase ready when they said they would. Really appreciated the site manger popping in personally to apologise for any waiting time. A very personal gesture that demonstrates how customer focussed they are. Thank you.

15 maart 2026
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Antwoord van Nathaniel Car Sales - Bridgend

Hi Neil, Thank you for your 5 star review. we really appreciate your kind words, and would like to thank you again for your patience on the day.

Beoordeeld met 5 van de 5 sterren

This is my third purchase

This is my third purchase from Nathaniel Bridgend branch, Tom Hughes was yet again fantastic. The whole experience was made so easy by all the staff.
Really well pleased with everything.

14 maart 2026
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Antwoord van Nathaniel Car Sales - Bridgend

Hi Steve, Thank you for leaving us a 5 star review. Tom was very pleased to read your comments. we all hope you enjoy your new car and look forward to seeing you at servicing time.

Beoordeeld met 5 van de 5 sterren
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Antwoord van Nathaniel Car Sales - Bridgend

Hi Kev, Thank you so much for taking the time out of your day and leaving a 5 star review. It really means alot to us all.

Beoordeeld met 5 van de 5 sterren

Very pleasant and knowledgeable staff

Very pleasant and knowledgeable staff

7 maart 2026
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Antwoord van Nathaniel Car Sales - Bridgend

Hi Graham, Thank you for your 5 star review. We are very happy that our staff were able to look after your requirements.

Beoordeeld met 5 van de 5 sterren

New car

Dealt with matthew who was excellant all the way through,when we walked in were'nt sure which car to have,matthew talked us through what cars had what features,and answered all our questions.Not once did he push us towards one car he let us decide.

11 maart 2026
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Antwoord van Nathaniel Car Sales - Bridgend

Hi Mr Davies, Thank you for your 5 star review. Matt was made up to read your comments, it really makes a difference to all the team when they read such lovely words.

Beoordeeld met 3 van de 5 sterren

No hard sell which was great

No hard sell which was great, but no real great service either. We wanted a car, they sold us what we wanted. Did have a free coffee and they preserved after having some technical issues with payment system, but nothing out of the ordinary. They did swap a 3pin cable for a car charging cable but had to collect it from another branch so decent service, not exceptional.
Update, left 2 messages for sales manager to contact me but no response. Have altered my review accordingly

14 maart 2026
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Antwoord van Nathaniel Car Sales - Bridgend

Hello Mr Keylock, Thank you for your review, however we are disappointed that you didn't feel we had done enough to warrant the 5 Stars. We did allow you to take ownership of your new car even though your payment was unable to be taken and were prepared to wait a few more days for you to transfer it. I don't think many other dealerships would have been quite so accommodating, it seems you hadn't informed your bank that you were making a large transaction and that was the reason why it was a void payment on the day. We also supplied you with a type 2 charging cable from our Swansea branch at your request free of charge, which is not something that this vehicle comes with as standard. If there was anything more you feel we could have done to go the extra mile please contact the Sales Manager at Bridgend and he would be happy to hear your thoughts.

Beoordeeld met 5 van de 5 sterren

Staff are really great

Staff are really great

9 maart 2026
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Antwoord van Nathaniel Car Sales - Bridgend

Hi Mike, Thank you for your 5 star review, we are very glad our staff looked after you.

Beoordeeld met 5 van de 5 sterren

Fantastic experience from the 1st phone call.

Fantastic experience from the 1st phone call to buy a new car for my wife.

Geraint our salesman was so helpful and knowledgeable. All the staff are very friendly here, can’t praise them enough.
I’ve had my cars serviced here for many years and always have excellent customer service.

We now have the perfect car we needed and I have to say it’s an amazing car for the money. A HS plug in hybrid, had it a week and absolutely in love with it.

They also do a recommendation scheme, where you can recommend a friend or family member to get £100.
My wife recommended me and she’s £100 better off as I’ve bought an MG4 XPOWER from Nathaniel's
I can highly recommend this dealership.
5 stars from us ❤️

14 maart 2026
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Antwoord van Nathaniel Car Sales - Bridgend

Hi Paul, Thank you so much for your 5 star review. Geraint was very happy to read your kind words, it makes a huge difference to the team to read such lovely comments. We hope you enjoy your new HS and look forward to seeing you for servicing.

Beoordeeld met 5 van de 5 sterren

Everyone very friendly

Everyone very friendly. All my questions were answered.

12 maart 2026
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Antwoord van Nathaniel Car Sales - Bridgend

Hi Lorna, thank you for your 5 star review. We are super happy that our team were able to answer all your questions, and remember if you need anything else you know where we are.

Beoordeeld met 5 van de 5 sterren

Thank you so much!🌟🌟🌟🌟🌟

Brilliant service as always. I’m always recommending Nathaniel’s to anyone looking for a car. Julian is very knowledgeable and attentive, and the rest of the team are also brilliant and always happy to help.

13 maart 2026
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Antwoord van Nathaniel Car Sales - Bridgend

Hi Kiera, Thank you so much for your 5 Star review. Julian was very happy to read your comments. Its wonderful to hear you are recommending Nathaniel cars, an remember there's a £100 voucher for each person you Recommend.

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