Nathaniel Car Sales Reviews 

2.220
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Extremely friendly, helpful and knowledgeable regard to car specs and system operations on which I was fully briefed before a test drive. After I had carried out an extensive test drive on my o... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I reserved the car through the Nathaniel website, and it was transferred to my local branch within a couple of days. I was then introduced to Justin, who I can honestly say is one of the most... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

First class service, not pressurized or rushed to place order. Elliot Cooze was able to answer all our queries and was very friendly and approachable. So impressed that we brought our daughter down to... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My experience with Nathaniel Cars was very positive. The salesman explained my options very well to purchase my new car. The most important thing is my new car so far, I am very pleased to own. Going... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Autodealer

Over Nathaniel Car Sales

Geschreven door het bedrijf

Group2

Here at Nathaniel Car Sales, we offer a wide range of services suitable for both private & business users. Our philosophy is simple - we believe that hard work, enthusiasm, plus respect for our customers offers a winning formula, that won't disappoint you.

WHY CHOOSE US?

For over 40 years we have taken pride in providing excellent customer service to each and every customer. We prepare our cars to the highest standards, and all vehicles come with a FREE MOT for the lifetime of ownership of your car – plus we’ll even give you a FREE courtesy car to keep you on the road!

Quick Links
New MG Car Deals - Used Cars Bridgend - Used Cars Cardiff - Used Cars Cwmbran - Used Cars Swansea - Quality Used Cars - Book A Service/MOT - Motability Deals - New EV Deals - Fleet & Business Vehicles - New Cars Offers - Used Cars OffersOpening Hours

Social Profiles
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Contactgegevens


4,9

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,9

Alle reviews

(2.220)

637 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 3 van de 5 sterren

Lack of communication,regarding picking…

Lack of communication,regarding picking up of purchased new vehicle
Being told that a voicemail had been sent, to me which it had not, of when the vehicle would be ready

30 mei 2026
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Antwoord van Nathaniel Car Sales

Hi Vivian, Thank you for taking the time to leave a review. Its seems that there is Crossed wires between Colin and yourself. Colin was waiting for a phone call from yourselves to see whether you were able to transfer your funds rather that collect your new car. However I believe that Tom the assistant sales manager was on hand and able to hand the car over to yourself on the day you required without any issues.

Nathaniel cars

Beoordeeld met 1 van de 5 sterren

Poor experience in the purchase of the car

Being told by transport a delivery time and a promise that never materialised. Also dealing with cash back to my self is unbelievable experience being told one thing by one person and another by a salesperson. The log book arrived before my money which still hasn’t been returned

30 mei 2026
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Antwoord van Nathaniel Car Sales

Hi Gareth, thank you for taking the time to leave us a review. It sound like we have missed the mark a bit with your experience, and its not how we like to conduct business. With regards to the delivery of your vehicle, at present, UK ports are experiencing significant delays due to the substantial increase in vehicle imports, particularly from a number of new automotive brands entering the market. As a result, the process of unloading, processing, and releasing vehicles is taking longer than usual. Unfortunately, while vehicles are in transit and awaiting release at the port, we receive very limited information regarding the specific contents of individual shipping containers. In many cases, we do not know exactly which vehicles are available for collection until they have been processed and released by the port authorities the information we receive is often wrong and it sounds like this is what has occurred in your case. In reference to your cash back, please accept our apologies we have dropped the ball here, however your payment was processed on 29/05/26 so should be with you as soon as your bank can process it next week. In the mean time please feel free to contact the Sales Manager to check on the progress.

Nathaniel Cars

Beoordeeld met 5 van de 5 sterren

The guy that dealt with us Julian was…

The guy that dealt with us Julian was helpfull and kind 😊

24 mei 2026
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Antwoord van Nathaniel Car Sales

Hi Adam, Thank you for taking the time to leave us a 5 star review, Your comments are greatly appreciated, and we will pass your comments on to Julian .

Nathaniel Cars Bridgend.

Beoordeeld met 5 van de 5 sterren

Top Salesman

We were made welcome as soon as we drove into the dealership our first visit we were just looking but fell in love with the changan so went back for the 2nd time and purchased the car we wanted
Cody is very professional puts you at ease nothing is too much trouble he makes feel valued, He certainly knows he job and goes the extra mile to make sure everything is 100%

27 mei 2026
Review zonder uitnodiging
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Antwoord van Nathaniel Car Sales

Dear Jonathan

Wow! 🤩 Thank you so much for your incredibly kind words and for leaving us a five-star rating! We’re thrilled to hear about your fantastic experience with Cody.
It’s customers like you who make Cody's role so rewarding. We can’t wait to welcome you back for another wonderful experience. If there’s anything else we can do to make your visits even more special, please don’t hesitate to let us know.
Kind Regards Nathaniel Team

Beoordeeld met 4 van de 5 sterren

Christian my sales advisor was very…

Christian my sales advisor was very professional, helpful and put me at ease. As far as sales are concerned my experience was 5 star . Unfortunately I have had to return six days later as the engine light has come on. Christian again was extremely helpful and I am hoping this is just a blip and all will be well with the car as I love it.

23 mei 2026
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Antwoord van Nathaniel Car Sales

Hi Caroline
We greatly appreciate your review. It’s fantastic to know that you had a wonderful experience with Christian. We are very sorry to here about the 'blip' and having to come back in to sort a light on but hopefully this dose not detract from you enjoying the car.
If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know
Kind Regards Nathaniel Team

Beoordeeld met 5 van de 5 sterren

Easy and Stress free experience

Made buying my new car nice and easy and stress free

22 mei 2026
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Antwoord van Nathaniel Car Sales

Hi Ellis, Thank you for taking the time to leave us a 5 star review, Your comments are greatly appreciated.

Nathaniel Cars Bridgend.

Beoordeeld met 5 van de 5 sterren

No issues

No issues! Went smoothly from start to finish! Highly recommended.

21 mei 2026
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Antwoord van Nathaniel Car Sales

Hi Mandy, Thank you for taking the time to leave us a 5 star review, Your comments are greatly appreciated.

Nathaniel Cars Bridgend.

Beoordeeld met 5 van de 5 sterren

A fantastic experience with Nathaniel…

A fantastic experience with Nathaniel Cars from start to finish. The customer service was outstanding throughout the entire process — friendly, professional, knowledgeable, and never pushy. Every member of the team went above and beyond to make everything smooth and stress-free.
Communication was excellent at every stage, and they made sure I was kept informed and comfortable with everything. The whole process was efficient, transparent, and handled with genuine care for the customer.
The vehicle was presented perfectly, and the attention to detail really showed the pride they take in their work and service. It’s rare to find a dealership that delivers such a high standard across the board, but Nathaniel Cars truly exceeded expectations.
I would highly recommend Nathaniel Cars to anyone looking for a reliable, trustworthy, and professional dealership. A top-class experience from beginning to end — thank you again!

26 mei 2026
Review zonder uitnodiging
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Antwoord van Nathaniel Car Sales

Hi Jade, Thank you for taking the time to leave us a 5 star review, Your comments are greatly appreciated and we are so glad to here you received the service you deserved.

Nathaniel Cars Bridgend.

Beoordeeld met 5 van de 5 sterren

Christian jones was absolutely amazing…

Christian jones was absolutely amazing nothing was too difficult he friendly and made us feel welcome definitely recommend if you go to Nathaniels to try see Christian

20 mei 2026
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Antwoord van Nathaniel Car Sales

We really appreciate your positive feedback. It means a lot to Christian and our whole team
Kind Regtards Nathaniel Team

Beoordeeld met 5 van de 5 sterren

My experience with Nathaniel cars the…

My experience with Nathaniel cars the price is really good and you also get treated well it is a friendly relaxing place to buy a car i must have bought about 20 there

24 mei 2026
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Antwoord van Nathaniel Car Sales

Hi David, Thank you for taking the time to leave us a 5 star review, Your comments are greatly appreciated, and so is your loyalty to Nathaniel Cars.

Nathaniel Cars Bridgend.

Beoordeeld met 5 van de 5 sterren

great customer service

great customer service

24 mei 2026
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Antwoord van Nathaniel Car Sales

Your 5‑star rating made our day. Thank you for choosing us
Kind Regards Nathaniel Team

Beoordeeld met 5 van de 5 sterren

Excellent experience buying a new car.

Sales Executive Shane was not pushy answered all our questions in a professional manner about the car we were interested in, making the whole sales experience enjoyable from start to finish.

24 mei 2026
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Antwoord van Nathaniel Car Sales

We really appreciate your 5-star rating, Kevin
It means a lot to our whole team here in Cardiff. Thank you for choosing us, and we hope to see you again soon!
Kind Regards Nathaniel Team

Beoordeeld met 5 van de 5 sterren

I took my mother to test drive a hs for…

I took my mother to test drive a hs for her new mobility car. When we got back she decided to order then.
The sales person (aiden) talked my mother through everything and was extremely straight forward meeting(experienced bad orders with different dealership before).
We were kept updated about our order status and on collection if the car again everything was straight forward the employees here were extremely helpful and very warm and welcoming. My mother was very very happy with the dealings she's had with this dealership and recommended to friends and family even taking my brother down to choose his next car

17 mei 2026
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Antwoord van Nathaniel Car Sales

Hi Sarah, Thank you for taking the time to leave us a 5 star review, Your comments are greatly appreciated, We will pass your lovely comments on to Aiden, we are sure it will make his day.

Nathaniel Cars Bridgend.

Beoordeeld met 5 van de 5 sterren

Friendly and welcoming staff

Friendly and welcoming staff, always happy to help and answer any questions. I bought a car that I wasn't 100% happy with, I came back a year later to test drive a different car and had great support choosing the right car and right deal for me. Bridgend location is recommended. Thank you!

21 mei 2026
Review zonder uitnodiging
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Antwoord van Nathaniel Car Sales

Hi Sophie, Thank you for taking the time to leave us a 5 star review, Your comments are greatly appreciated.

Nathaniel Cars Bridgend.

Beoordeeld met 5 van de 5 sterren

Helpful salesman, excellent deal

Helpful salesman, Christian, attentive without being pushy, straightforward process throughout, car viewed was in excellent condition at a fair price, and decent part exchange deal for my car, the salesman sorted form V5 and road tax on line, very pleased with servicing package purchased that includes AA cover and courtesy car provision, hopefully trouble free motoring, plus my daughter gets a reward for recommending Nathaniel.

16 mei 2026
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Antwoord van Nathaniel Car Sales

We’re so grateful for your detailed feedback, Sean. It’s great to know that Christian stood out for you, and we’ll keep working hard to deliver the same level of service every time.
Kind Regards Nathaniel Team

Beoordeeld met 5 van de 5 sterren

Very friendly explaining everything and…

Very friendly explaining everything and do it all for you great staff and nothing is too much

22 mei 2026
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Antwoord van Nathaniel Car Sales

Hi Jean, Thank you for taking the time to leave us a 5 star review, Your comments are greatly appreciated.

Nathaniel Cars Bridgend.

Beoordeeld met 5 van de 5 sterren

After sales service

Polite and down to earth

7 mei 2026
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Antwoord van Nathaniel Car Sales

We are very pleased that you had a great experience with our service department, hope to see you again soon
Kind Regards Nathaniel Team

Beoordeeld met 5 van de 5 sterren

Your professional approach and…

Your professional approach and friendliness to the customers

20 mei 2026
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Antwoord van Nathaniel Car Sales

Hi Peter, Thank you for taking the time to leave us a 5 star review, Your comments are greatly appreciated.

Nathaniel Cars Bridgend.

Beoordeeld met 5 van de 5 sterren

Excellent service from Julian in…

Excellent service from Julian in Bridgend. Very straightforward experience. Everything explained to me in a timely and professional but relaxed manner.

18 mei 2026
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Antwoord van Nathaniel Car Sales

Hi Helen, Thank you for taking the time to leave us a 5 star review, Your comments are greatly appreciated, and we will pass them on to Julian.

Nathaniel Cars Bridgend.

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