National Heater Shops Reviews 283

Purchased 2 Fral EVC 70 evaporative air coolers, delivered within 3 days of purchasing and are perfect for cooling down our office spaces.

I ordered a portable air conditioner from National Heater Shops and couldn't be happier with the service. Communication was excellent and my order was processed very quickly. I was told delivery would be on Wednesday but it actually arrived a day early on Tuesday. A smooth, hassle free experience from start to finish. Very happy with both the service and the product. Highly recommended!

Absolutely brilliant service. I was after a portable air conditioner and after scrolling through google (for too long) and being mislead by other websites, I eventually found NHS who appeared to have stock available. I called first to confirm and placed the order just in time for shipping that day. Despite an expected 2-3 day delivery the unit arrived this morning (less that 24hrs)! Big thanks to Adam (and i think Chris who took my second query) for the advice and support. You guys deserve to feature further up the google search list. Brilliant service!! Thanks

The website says they have products "in stock", but dig a little deeper, ask some questions, and it turns out they don't stock anything and this is a dropship business, pretending to be a retailer and stockist.

If they can't be honest at the point of sale then it's anyone's guess how honest they would be if you had a product issue.

I feel like a dodged a bullet and got lucky, by asking a few questions about stock levels.

Very dishonest way to do business in my book.

Quick delivery and prompt response from Chris for queries

Needed a heater and ended up speaking with Steven who was absolutely amazing! Really helpful, honest and an absolute lifesaver! Great customer experience and service.

Great service, I realized we needed the delivery quickly as we were going on holiday at the delivery time. After speaking with them over over the phone after making the order they prioritized our delivery for next day for no extra cost, it was a large delivery too.

Very happy.

Chris was so helpful and answered my quires very quickly so I was able to make a decision straight away and place an order.

Spoke with live agent on chat via website. While we couldn't find exactly what I was after, the support was fantastic and the agent provided links for me to contact and help. Will bear National heater shops in mind for future without a doubt. Thanks

I was looking for an air conditioning unit for my room and had been contacting and browsing several suppliers. One company even refused to answer my questions over the phone and simply asked me to email them instead.

It wasn’t until I visited the National Heater Shops website that I received proper customer support through their LiveChat service. Steven was exceptionally helpful and answered all of my questions promptly and clearly. His advice helped me decide on the most suitable unit for my room.

Excellent customer service and a very positive experience overall. Highly recommended!

Adam Jones from Climate Dry was exceptionally helpful in executing a very time sensitive urgent order and was in constant communication with logistics, purchasing and project team.

Great company, dealing with Adam Jones in sales has been amazing, very fast to reply to questions and very knowledgeable on products and support. Highly recommend

I had a chat with Steven via the Chat window on National Heater Shops' website. He was really helpful, and gave great advice.

Great product.
Great customer service.
Great delivery time.
Thank you.

A fantastic company to deal with, an excellent website with all the information required. Telephone answered promptly and with the minimum of fuss. Adam in sales was exceptionally helpful in dealing with my order and ensured I had all the information I required and completed the order with the minimum of fuss.

Had an issue with a faulty part. I dealt with both Adam and Chris with regards to our warranty and a replacement part. Both were very helpful and the issue was resolved much faster and efficiently than i am used to. Wouldn't hesitate to contact them again next time we have some heating requirements.

Great customer service from Chris in sales.

Have used this great company for years. They supply us with all of our heaters and service kits and any spare parts we require Chris is able to sort out and get to us asap. Would thoroughly recommend this company.

The Sales Team at Trade Gear were fantastic in advising me on the best heating application to fit my requirements. They provided a speedy service and went above and beyond to assist me. I would highly recommend them. An extra thank you to Chris, who was super friendly and helpful. Thank you!

Spoke to the Trade Gear about a requirement I had for a heater for my garage. Spoke to a couple of helpful staff, the chap who advised me on the best heater was a chap called Chris, he went above and beyond to help ensure I ordered the most appropriate heater. Great fast service, thanks again!