Absolutely brilliant service. I was after a portable air conditioner and after scrolling through google (for too long) and being mislead by other websites, I eventually found NHS who appeared to have... Toon meer
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Lees wat reviewers zeggen
I am still waiting for my delivery after 2 weeks! I've had no updates, there is no published complaints procedure, and there is no customer care portal.
The replacement Unico Olympia Splendid air con unit I required was available from stock and at a price that I was extremely happy with. Delivery by Palletforce Ltd - an excellent service from them a... Toon meer
Amazing service from Danny at Trade Gear! Danny was honestly incredible, super helpful, patient and went above and beyond to make sure everything was sorted perfectly. His customer service was seco... Toon meer
Bedrijfsgegevens
- Verwarmingsapparatuur leverancier
- Airconditioningsystemen leverancier
- Apparatuurleverancier
- Landbouwmachine leverancier
- Ventilatiemateriaalfabrikant
Geschreven door het bedrijf
We supply a wide range of climate control products for domestic, commercial & industrial use. No matter the season, we offer suitable products to keep your home, office, shop, restaurant or warehouse comfortable. Our range includes electric, gas and diesel powered space heaters, portable air conditioning units, evaporative coolers, industrial fans and dehumidifiers. Our prices are extremely competitive and we deliver nationwide.
Contactgegevens
Verenigd Koninkrijk
- nationalheatershops.co.uk
3,9
Goed
291 reviews
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Heeft 40% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
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I had a chat with Steven via the Chat…
I had a chat with Steven via the Chat window on National Heater Shops' website. He was really helpful, and gave great advice.
20 mei 2026
Review zonder uitnodiging
Antwoord van National Heater Shops
Thank you for your review. We're pleased to hear that Steven was able to provide helpful advice and support through our live chat service. We appreciate your feedback and hope to assist you again whenever you need us.
Great experience.
Great product.
Great customer service.
Great delivery time.
Thank you.
15 mei 2026
Review zonder uitnodiging
Antwoord van National Heater Shops
Thank you for your wonderful review. We're delighted to hear that you were happy with the product, customer service and delivery. Your feedback is greatly appreciated, and we look forward to serving you again in the future.
A fantastic company to deal with
A fantastic company to deal with, an excellent website with all the information required. Telephone answered promptly and with the minimum of fuss. Adam in sales was exceptionally helpful in dealing with my order and ensured I had all the information I required and completed the order with the minimum of fuss.
12 mei 2026
Review zonder uitnodiging
Antwoord van National Heater Shops
Thank you for your kind review. We're delighted to hear that you found our website informative and that Adam was able to assist you throughout the ordering process. Providing helpful advice and making ordering as straightforward as possible is what we strive for, so it's great to know we delivered on that occasion.
Great service
Had an issue with a faulty part. I dealt with both Adam and Chris with regards to our warranty and a replacement part. Both were very helpful and the issue was resolved much faster and efficiently than i am used to. Wouldn't hesitate to contact them again next time we have some heating requirements.
8 mei 2026
Review zonder uitnodiging
Antwoord van National Heater Shops
Thank you for taking the time to leave a review. We're pleased to hear that Adam and Chris were able to resolve the warranty issue quickly and efficiently. We understand how frustrating faulty parts can be, so we're delighted we could get everything sorted promptly. We look forward to helping with any future heating requirements.
Great customer service from Chris in…
Great customer service from Chris in sales.
8 mei 2026
Review zonder uitnodiging
Antwoord van National Heater Shops
Thank you for your review. We're delighted to hear that Chris provided excellent customer service. We really appreciate your feedback and look forward to assisting you again in the future.
Have used this great company for years
Have used this great company for years. They supply us with all of our heaters and service kits and any spare parts we require Chris is able to sort out and get to us asap. Would thoroughly recommend this company.
7 mei 2026
Review zonder uitnodiging
Antwoord van National Heater Shops
Thank you for your continued support over the years. We're delighted to hear that Chris has consistently been able to assist with your heaters, service kits and spare parts whenever required. Your recommendation means a great deal to us, and we look forward to supporting your business for many years to come.
Fantastic Service
The Sales Team at Trade Gear were fantastic in advising me on the best heating application to fit my requirements. They provided a speedy service and went above and beyond to assist me. I would highly recommend them. An extra thank you to Chris, who was super friendly and helpful. Thank you!
7 mei 2026
Review zonder uitnodiging
Antwoord van National Heater Shops
Thank you for your fantastic review. We're delighted that our sales team was able to help you find the right heating solution and provide a speedy service throughout. Chris will be especially pleased to hear your kind comments. We truly appreciate your recommendation and look forward to assisting you again in the future.
Spoke to the Trade Gear about a heater for my garage
Spoke to the Trade Gear about a requirement I had for a heater for my garage. Spoke to a couple of helpful staff, the chap who advised me on the best heater was a chap called Chris, he went above and beyond to help ensure I ordered the most appropriate heater. Great fast service, thanks again!
30 april 2026
Review zonder uitnodiging
Fast and speedy response to my enquiry
Fast and speedy response to my enquiry. Very helpful and will be returning - Chris Dursley handled my enquiries
Sue - PCE Ltd
28 april 2026
Review zonder uitnodiging
Antwoord van National Heater Shops
Thank you so much for taking the time to let us know about your speedy delivery and wonderful service from Chris!
Chris Dearley
I dealt with a very attentive contact called Chris Dearsley who translated my complicated dehumidifier domestic issue into a simple to understand new purchase. These are the best I have contacted & deserved 5 stars
30 april 2026
Review zonder uitnodiging
Antwoord van National Heater Shops
That is great to hear George, we are glad we could help.
Thank you for taking the time out to leave us a 5 star review!
Reznor Ceiling Heaters
We always order our Reznor Surface Mounted Ceiling Heaters from National Heater Shops and find them to be reliable with fast delivery. On our last order, they didnt arrive on the day we requested, we spoke to Chris Dursley who was very helpful in resolving the matter for us, they arrived the next day. Thank you Chris for your help.
23 april 2026
Review zonder uitnodiging
Antwoord van National Heater Shops
Thank you for your continued business Tracey. We really appreciate you taking the time out to leave us a review :)
Excellent service backed up by prompt…
Excellent service backed up by prompt delivery and friendly staff. I was looked after by Chris Dursley
25 februari 2026
Review zonder uitnodiging
Antwoord van National Heater Shops
Thank you so much for taking the time to let us know about your speedy delivery and wonderful service from Chris!
Amazing service as always!
Amazing service as always!
I have dealt with Chris at NHS many times over the years and nothing is ever a bother.
Super helpful and always polite.
Not a bad word to say about the company and staff!
29 april 2026
Review zonder uitnodiging
Antwoord van National Heater Shops
Thank you for the feedback Macy. It is great to hear of your experience with our staff. We really appreciate you taking the time out to leave us a review.
Ordered an Elite Bio Cooler from Chris
Ordered an Elite Bio Cooler from Chris, great customer service and great product. The delivery was next day as well, would definitely purchase from them again.
29 april 2026
Review zonder uitnodiging
Antwoord van National Heater Shops
Hi Callum,
Thanks for taking the time to leave us a review.
We are really pleased to hear of the great service from Chris and we look forward to supplying you again in the future.
Brilliant Service
Brilliant Service, the technical assistance prior to sale was outstanding, and the Powrmatic Vision 3.1 is now installed and working perfectly. Thank you so much to Chris and the team. JT
10 april 2026
Review zonder uitnodiging
Antwoord van National Heater Shops
Thank you for the feedback. It is great to hear our technical sales team were able to help you when purchasing one of our products. We really appreciate you taking the time out to leave us a review.
Great service and good delivery
3 april 2026
Review zonder uitnodiging
Antwoord van National Heater Shops
Thank you for the feedback Adam, we really appreciate it :)
Spammers
Spammers
I haven't ever used this company but they got my email address from somewhere and spam me with offers
27 februari 2026
Review zonder uitnodiging
Antwoord van National Heater Shops
We’re sorry to hear this has been your experience. We take data protection and marketing permissions seriously and only send marketing communications where consent exists or where permitted under legitimate interest. That said, if you’ve received emails in error, we absolutely want to fix that. Please contact us directly with the email address involved and we’ll ensure it’s removed immediately.
Avoid buying from them
Avoid buying from them
When you have a problem they will still charge you money specially if you do a retun
We bought 3 phase heater
Plugged it in but was not working
retuned it after a lengthy emails and phone calls they charged us 25% because we retuned it
It was fualty but they said its not
5 januari 2026
Review zonder uitnodiging
Antwoord van National Heater Shops
We are very sorry to hear you are disappointed with the service you have received from us.
Once goods are returned to the manufacturer, they undergo a full inspection to find any faults. Upon return of your item, the heater was found to be operating as it was designed, and the output was within specification.
If you would like to discuss this further, please contact our team and we would be happy to go through this in further detail.
Exceptional service
Exceptional service. My dehumidifier failed after 17 months. Called and spoke with Chris from NHS, who arranged a call back from Vybra Solutions. Paul from VS arranged a replacement unit the following day. Great to actually speak with people who recognises customer satisfaction.
27 januari 2026
Review zonder uitnodiging
Antwoord van National Heater Shops
Thank you for taking the time to leave such a detailed review, Gary. We’re really pleased Chris and our supplier Vybra Solutions were able to arrange a swift replacement for you. We agree, being able to speak to real people who care about customer satisfaction still matters. Thanks again for choosing us.
death by spam!
Sick to death of receiving spam emails from the company and it's sister websites. I've never used this website or any others, so where the hell did you buy my data from?
21 januari 2026
Review zonder uitnodiging
Antwoord van National Heater Shops
We’re sorry to hear this has been your experience. We take data protection and marketing permissions seriously and only send marketing communications where consent exists or where permitted under legitimate interest. That said, if you’ve received emails in error, we absolutely want to fix that. Please contact us directly with the email address involved and we’ll ensure it’s removed immediately.
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