Fitted the windscreen fine the main problem was calling me 20 minutes before they closed on a Saturday claiming they sent me a text and a email saying my car was ready to be collected in what i hadn't had so had to rush to get someone to bring me back down to the canterbury branch wasnt to happy otherwise I would of been without a car till monday

Okay experience. There was a mix up with a repair that needed to be a replacement. I contacted customer services that changed the repair to a replacement but when I turned up at the centre they were not told about it so I had wasted a whole days leave from work as they could not replace it that day.

Luckily I didn’t have to wait too long for the replacement screen to come in to the centre. It took a long time to get done but the quality of the work was good and the guys in the centre were friendly and polite.

Very quick service and pleasant staff

Polite, friendly staff gave confidence they would do a good job and look after the car. Pleasant waiting room. Online bookingprocess straightforward. Helpful staff, job done well inside suggested time. My only quibble would be that the numerous reminders of the booking shifted between 8 and 8.30 but this was not a problem. The windscreen is fine and the cameras etc. work properly.
HOWEVER - this AI generated reply appalls me. I would much rather no response - which isn't really needed unless the review makes a specific complaint - than this AI pap burning up the planet to regurgitate my own words back at me. A gullible fool would struggle to believe this was a reasoned response from a human being. The windscreen and its fitting remains above reproach.

Had to wait a while for the windscreen to be replaced but windscreen technician was excellent and did a great job. He was friendly and informative and received a good service.

Prompt service as per appointment. Work carried out very quickly by polite and helpful staff.
Would recommend to anyone unfortunate enough to require their services.

Techs were fabulous, polite, clearly experienced and helpful.

Professional friendly staff - great job !!

The fitting of the wind screen was great, no problems.

I was advised about the technicians arrival time. He was very professional and polite. He did the work well and cleaned all the loose glass up.

Clear instructions and texts to remind me. The windscreen was replaced in 3 hrs (including recalibration of the sensors and connecting the windscreen heater). Faster than the 4hrs i was told. Job well done.

Simple and easy process.

Provided good quality part and the fitter (Dan - Kent) was professional and efficient.

Great all round.

Recently had a windscreen replacement and whilst the staff were kind and helpful, I wouldn't say the finish on the replacement was very good.

When inspecting the rubber seal / moulding / trim that sits in the channel between the windscreen and frame, the curved corner on the drivers side (on the top of the windscreen) does not sit correctly, and rubber seal is wavy across the roof line, not straight as it was before.

This seal is supposedly (according to the staff) decorative and shouldn't affect water tightness (not yet tested), nonetheless I would have appreciated the fitter spending a bit more time to ensure this seal was evenly fitted especially being a visible decorative seal / rubber trim.

Not entirely sure I would use National Windscreens again.

Good service

Supersonic

I was received promptly by a cheerful young man and advised regarding time and how completion would be advised.
On receipt of advice, I returned to the site and again experienced prompt and friendly welcoming attention. My booking was made by my insurer.

I honestly cannot thank Daniel and Gareth at the National Windscreens Canterbury branch enough.

After driving down from the North West on Thursday to catch the Le Shuttle to France on Friday morning, we discovered our windscreen had been badly smashed overnight. The call centre initially told us there was no availability until the following Wednesday, which immediately caused panic about missing our holiday and how we would even get home.

Thankfully, we were then contacted by the Canterbury branch, who told us they could start early the next morning and help us out. They later called back and managed to fit us in at 2pm the same day instead. I can’t tell you the relief after that phone call! And we were back on the road by 3pm.

From start to finish, Daniel and Gareth were kind, compassionate, and genuinely determined to help. They turned a very stressful situation into something completely manageable, and we are incredibly grateful for their effort and professionalism. Not all hero’s wear capes!!

An absolute credit to the company.

Would I recommend them? Without hesitation.

Screen replaced on time.
Would have been useful to know in advance there was a quiet area with WiFi where I could have done some work. Maybe put that on your booking confirmation e mails and text what facilities are available

Terrible service! Have now noticed that the spoiler they had to refit after wrenching off car, is off to one side and is hitting and chipping paint off side wing of my car!