Nautica Reviews 

Ordered 5 items. Received only 4. First tried to resolve the issue with an email to customer service. Got nowhere. Then decided to call. Explained the problem to the agent. She said there was nothing she could do. I said, yes YOU CAN SEND ME THE MISSING ITEM!!
She said she couldn't do that. I asked for another agent or her manager. Unbelievably, SHE DISCONNEDTED ME!!
I will NEVER buy anything from Nautica again!!!!

BOUGHT A 4 T SHIRT PACK.I THOUGHT THEY WERE A QUALITY BRAND,WHAT A JOKE !!FLIMSY BAGGY POOR QUALITY.BY FAR THE CRUMMIEST T SHIRTS I HAVE EVER SEEN.I HAVE CUT THEM UP FOR RAGS IN MY SHED.ABSOLUTE RUBBISH!!! DONT BOTHER.

Clothes poor fit,returns require approval,customer has to pay postage back.
Return of monies takes 14 days.
Genuinely would not buy again

I wished I'd checked this website beforehand...
I bought 5 items online and the fit was all over the place. 2 of the items fitted. The others were way too big with one of them big enough for me and my wife to fit into. Sad to see an iconic brand fall apart.

Worst Customer Service Ever, I called him but a problem with my coat and they gave me nothing but a very bad time they are disgraceful. I will never buy another Nautica in my life again. Material on coats are not like they used to be complete junk.

My grandson purchased a Nautica t shirt, when he washed it the dye ran and the t shirt was ruined.
I decided to purchase another one for him online. When I ordered it, there was an option to receive 15% off your first order by leaving your email, which I did.
When I paid I did not receive anything off the price. I rang the company and was told I would be sent a promo code to receive the discount off my second order.
This is not what it said on the first order.
Very badly worded, will not purchase again from this website.

If they had 0 stars that would be better! Customer service HORRIBLE! Never got order, had to file fraud with my credit card because customer service would not help, was rude and unprofessional!! Just list 2( year customer👏

This company is TERRIBLE! I’m shocked, Nautica has been a big brand for a long time and I expect better than D- service. Do better Nautica! What an embarrassment!
Order in store only, your online experience will be a disaster- order will be late, no one will help you, refunds are extremely difficult.

Nautica does not make 100% cotton shirts or clothing no more. Most of them are now blended with Polyester and I have sensitive skin.. other than it feels not breathable or comfortable . You don't get value for you money. I prefer Tommy Hilfiger now coz when the label says 100% cotton, its true !!

Terrible customer service! I received the wrong order and they were completely unhelpful. I will never do business with this company again.

This is a frauduleus company . Never received the goods . No reaction on complaints . Never do business with them !!!!!!

DO NOT SEND THEM YOUR MONEY! THIEVES
I ordered 73.69Euros of clothing, was charged 82.61Euros without warning.
Customer service just says that it's due to the exchange rate, and refuse to refund the full amount as they say they are not responsible.
Their English is less than average and certainly comes from half-way around the world

Not worth. Better throw the money or burnt it

I'd never heard of this brand before I bought a hoodie from M and M direct. The quality is absolutely superb. Lovely, thick material. Great fit and extremely comfortable.

Ordered my stuff on Nautica Canada in August 2023. On 13th Sep. got an email from dvftrack.com that package has been shipped via sea. The last update on 3rd Dec. showed that parcel will be delivered within two weeks which I have not received yet (20th Dec.) I read dvftrack.com reviews on scamadviser.com & found that this website is a SCAM. Nobody picks up my calls at dvftrack.com. Sent emails to Nautica but nobody answered. I assume Nautica Canada also is a dubious website. Lost US$ 100 and waiting from the last four months for my parcel. STAY AWAY from these websites if you want to save your money.

MY order for a lounge jacket was for a size XL, which is my size in all other brands of jackets and shirts. It was by far, way TOO large. Return is PrePaid by buyer. Return to a Nautica store?? Where? Want an exchange, create a new order. Buying a Nautica product will be through Walmart or Amazon in furure.

Be aware Nautica uses Lasership/OnTrac so you will not receive your order. Getting a refund was too difficult.

Huge problems with Nautica EU not even sure if genuine goods. Eight Polo shirts ordered, kept 5.
1. Some had a terrible sickly smell
2. Some were not xxl and did not measure the stated 54"
3. Totally inconsistent product
4. Terrible returns service. For the first return I had to send multiple pictures to prove I was telling the truth and they were cut small.
5 For the second return with same problem I have just sought a return at my expense and they still have to review it!
I do not recommend this company and not sure if somebody is selling shoddy goods with the Nautica name.

Nautica has become the most abusive clothing retailer on earth... They're basically peddling junk garments made of the cheapest materials and sized ridiculously small... And then when you go to return them, they make the customer pay for the return, they don't even provide a discounted return label, and they take 30 days to refund you money after they receive the item back... How are they still in business...???

I wanted to send 3 shirts back because they all had a hole in the same location due to thread coming undone. I had only worn one of the shirts once, so it appeared to be an issue with manufacturing. I decided to reach out to Nautica chat service and see if I could get a replacement but was told I needed to spend money on the shipping to Nautica for a replacement.

Also, I was not guaranteed a discount such that I had claimed before because I would have to put in a new order once they refunded me. The refund/replacement process Nautica has in place is absolutely terrible! After being on the chat for over 30 minutes to find this out, I was done with everything and decided it's best to just keep the shirt with a hole and never do online shopping with Nautica again. I've replaced so many items with Amazon without an issue at all... they fully refund me and it's very easy to do without a cost to the customer.

Best of luck to those willing to roll the dice on Nautica.