NCD Reviews 295

October is amazing! Thank you for helping me make my payment.

Audrey was very helpful, polite, professional and easy to communicate with. Definitely a 5 Star employee. Thank you Audrey

Thank you for helping me understand what the procedure code is and what's covered and what's not. You've made my life a little less stressfull.

Michele D. was a great help. She explained my coverage and told me how I can even save on my prescriptions. Who knew? She was friendly and professional. Hope I get to have her help me next time I call. Thanks Michele 😊

Ms. October was an amazing help she was sweet

I have to say,I have never been so pleased with an insurance company. And the worker was so polite and kind. I had no idea how helpful they are to people that reach out to them. Thank you so much for being here.

EXCELLENT customer service!
Professional, courteous and thorough!
OUTSTANDING Customer service!!

Jasmine answered my call on a morning when I was very frustrated. I needed information that I couldn't find about my dental insurance for another company. Jasmine was patient and understanding. She gave me everything I needed to proceed.

Hope was very informative and helpful.

Very pleasant and patient personality

Jennifer P was a great help today explaining what I needed to know, and assisting me with those questions. She is a definite asset to NCD. Thank you Jennifer P

Hi, October was awesome. She is very knowledgeable and so very kind. She deserves a big raise. Thank you October.

Jasmine was so clear and efficient, as well as being polite. She made me feel confident that everything was taken care of. A pleasure to do business with her! Many thanks.

Jasmine showed an exemplary example of what customer service should be. Gave answers, options and solutions. As someone who retired from over 40 years of Customer Service, she has the right concept of the mean of servicing the Customer's needs. Well done.

Very professional, solved my issue without a problem

I had excellent customer service from October. She was very kind and helpful.

October is an excellent employee!
Knowledgeable, polite and Kind. Thank you October ❣️

Amir was knowledgeable and resolved my issues expeditiously.

October was a very caring and helpful employee. She listened to my concerns and offered support & recommendations for my issues. There are not many employees who offer this top level service anymore. NCD…you are fortunate to have October on your team!

October did a great job, was responsive, and got on the phone with me and my dentist office to make sure everything was correct.