Audrey was a pleasant to talk to. She took her time and answered all my questions and was very knowledgeable about the plan. Gave me a lot of insight on what to expect and what to do in certain circum... Toon meer
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Samantha got another on the phone as well to answer my question about NCD covering 50percent of the permanent dentures after covering charges for the temporary set. I was told you only have 1 year & I... Toon meer
Audrey went beyond just reviewing the coverage under my plan. She checked why I hadn't yet received my cards and corrected my mailing address to fix the problem. She also helped my husband and me c... Toon meer
I had the pleasure of speaking with Natalie who is a fantastic representative for NCD. She walked me through my plan and shared information that I wasn't aware of. Her professional, friendly and infor... Toon meer
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Audrey was a pleasant to talk to
Audrey was a pleasant to talk to. She took her time and answered all my questions and was very knowledgeable about the plan. Gave me a lot of insight on what to expect and what to do in certain circumstances. Thank you again Audrey.
Very understanding in my needs also…
Very understanding in my needs also very polite and funny we had a few laughs
Natiel is very great COSTUMER SERVICE…
Natiel is very great COSTUMER SERVICE EXPERIENCE!! Very patient & kind person!!
Audrey was polite and professional good…
Audrey was polite and professional good responsible. Helped with my question.
The representative was very kind
The representative was very kind, patient and helpful.
Natalie was great!
Natalie was great!. She understood the the issue and called the dentist while I was on the phone to resolve the issue. This is what great customer service is al about.
Natalie E -Excellent Support With Dental Billing Issues
Natalie was incredibly helpful in dealing with our dental clinics and resolving billing issues related to overcharges. She was professional, responsive, and took the time to carefully review everything to make sure the charges were corrected properly. Her patience and dedication made a frustrating situation much easier to handle. Really appreciate her support and excellent customer service throughout the process.
An angel here on Earth
Excellent customer service. Such a sweet soul! The world definitely needs more people like her.🙂
Wonderful and informative Thankyou
Wonderful and informative Thankyou
Excellent professionalism demonstrated…
Excellent professionalism demonstrated by Natalie
Natalie was very friendly
Natalie was very friendly, helpful and patient & provided the information I was looking for
Natalie is a winner
Natalie was so kind and patient, I didn’t feel rushed. That is rare since I have MS and had a stroke. My 25+ years in customer service really feels you have a winner in Natalie.
Helpful understanding billing
I spoke to Natalie and she was so helpful, understanding and professional. She went above and beyond handling my question. I ran a global contact center for 30+ years and I would have hired her immediately.
Natalie couldn’t have been better
Natalie couldn’t have been better, kinder, more helpful, considerate and funny! Keep up the good work Natalie.
Natalie was professional
Natalie was professional, efficient and warm spirited.
Natalie was professional
Natalie was professional, kind and made things very simple & easy.
Natalie E was very helpful and very…
Natalie E was very helpful and very personable. She's definitely an asset to NCD! Thank you!
Natalie was fabulous
Natalie was fabulous! She was so sweet and helped me solve my problems with ease . 5 stars
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