National Extension College Reviews 242

TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 2 van de 5 sterren

My daughter has not yet sat for the IGCSE in this subject -Combined science. We are appreciative that there exists this course in the first place as it was hard to find providers. However, in today’... Toon meer

Beoordeeld met 5 van de 5 sterren

I had a couple of enquiries about the course I wanted to take before I went ahead with the purchase, these were promptly answered and made me feel secure that I was signing up to something supported a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Exceptional tutors and incredibly helpful customer services, nothing seemed too much trouble. Very understanding of my daughters situation and difficulties for which I’m very grateful. I think the... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I retook my GCSE English, Maths, Biology and Chemistry through the NEC. I found the NEC resources good, but also chose to purchase the CGP & exam board specific texts recommended in the NEC material.... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Onderwijsinstelling
  2. Volwassenenonderwijs
  3. Centrum voor leren op afstand
  4. Onderwijscentrum
  5. Internationale school
  6. Thuisstudeerschool

Info over National Extension College

Geschreven door het bedrijf

At the National Extension College (NEC), we are dedicated to providing students with flexible and accessible online education.

As a leading distance learning provider, we offer a wide range of online courses, including GCSEs, IGCSEs, A levels, professional courses, and modern languages.

Whether you're homeschooling, advancing your career, or pursuing lifelong learning as an adult learner, our expertly designed courses and dedicated tutors support you every step of the way.

Join us to experience the freedom and convenience of top-quality distance learning tailored to your needs.

Visit NEC


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

242 reviews

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Beoordeeld met 4 van de 5 sterren

Quick and professional start

The overview of the course and what to expect was easy to follow and I received the sign-in details, access to the system and the e-book within a couple of days which was faster than I expected.

My tutor contacted me within a few days of starting and has already given me some feedback on my study plan.

All looks very slick so far!

28 mei 2021
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Antwoord van National Extension College

Thank you for your feedback Paul. We are delighted to hear that you are happy with NEC so far and wish you all the best for the rest of your studies.

Best wishes,
NEC

Beoordeeld met 1 van de 5 sterren

Save £400 and buy the Edexcel Book for £20

Really disappointing structure to the course, there isn't a structure at all actually.

As other reviews have said, the help I received over the phone while researching a French GCSE course was great. Setting up a direct debit to pay for the course each month was easy. Before I knew it I was into the introductory session to the course.

I'm an adult learner and have not been in education for 10 plus years. I set myself a personal goal to get my French GSCE. Once I was signed up I was really excited to get started. My tutor introduced themselves and I felt happy I would progress.

However, once I started the first section, Home and School, that is where the good feeling stopped. There is nothing in this course that offers anything more than just buying the Edexcel GCSE French book. There is nothing to build your knowledge, no lessons, no classes, no building grammar skills. You are instructed to work through the Edexcel book. I was left wondering what my £400+ went towards.

After struggling with the first section I contacted my tutor. The course states that if you no not understand a word, simply look it up in the dictionary. That seemed fair enough. But when I approach my tutor to say I did not understand the first sentences in the book, or when particular words changed based on a number of grammar factors, his exact response was WYSIWYG ("What you see is what you get")!

The response was so poor it made me cancel the course straight away. Instead I have signed up with a private tutor, 1 hour a week that sets me clear goals and explains the grammar.

This course is a bit of a con. As people have said in these reviews, you may as well just buy the Edexcel book and work through it by yourself.

Glad there was a cooling of period for the course as now I have found a way of studying that suits me and I have already started progressing.

26 mei 2021
Review zonder uitnodiging
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Antwoord van National Extension College

Thank you for your review. We value constructive feedback and welcome our students’ opinions.

We have reviewed the exchange with your tutor in context. Whilst he did give you more advice than you stated in your review, we can understand that the tone adopted in the message could be seen as unnecessarily abrupt. We will speak to the tutor to address this matter.

We would also like to stress that IGCSE French is by no means a course for beginners and the entry requirements on our website do state that you should have a basic understanding of the French language in order to succeed with this course.

Our learning materials are developed by subject matter experts and many reviews on TrustPilot have highlighted the high quality of our courses. We also understand that independent study can be different for everyone and although we have many students who have commented extremely positively on our course materials, that doesn’t mean it always works for everyone.

We are sorry that you found that the resources didn't work for you. However, we would like to clarify sincerely: we develop all of our own courses in partnership with subject experts and in line with exam board specifications, and we work tirelessly to improve our materials to suit our students' best interests.

As a not-for-profit educational charity, we have been helping learners of all ages achieve their goals for over 55 years and we are passionate about lifelong learning. We value all of our students and take your feedback seriously.

As you mentioned, we have a 14 day cooling off period as we are aware that distance learning is not suited to everybody. This is something that we have honoured as you have gone through this refund process.

Beoordeeld met 5 van de 5 sterren

Excellent

I have done several courses with the NEC and always found both the materials and the tuition first class .

19 mei 2021
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Antwoord van National Extension College

Thank you for your review. We are delighted that you have had such a good experience with NEC and will pass your feedback on to the team.

Beoordeeld met 2 van de 5 sterren

Booking the course

There was a discount put on courses at the weekend but as no one was available on your telephone lines over that weekend, there was no option to pay this in monthly instalments, which the website says you can do (this option is only available if you pay over the phone).

18 mei 2021
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Antwoord van National Extension College

Thank you for your feedback Sarah. Our promotional offers are eligible when the course fee is paid in full so you wouldn't be able to receive the discount if you set up monthly instalments. This is all laid out in the terms and conditions of the offer. I hope that you enjoy your course.

Beoordeeld met 5 van de 5 sterren

Enrolling on my Art History course with…

Enrolling on my Art History course with the NEC was easy and straightforward. A couple of days after receiving confirmation of my enrolment I received an email from my tutor welcoming me onto the course which was nice.
The course material is easy to follow on the website and there is a wealth of additional reading if required. The constructive feedback I’ve received from my tutor regarding my assignments has been helpful. And Student Support have also contacted me to check things are going okay.
I would thoroughly recommend studying with the NEC for the excellent comprehensive course materials and tutors and Student Support are always on hand to answer queries and offer support.

18 mei 2021
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Antwoord van National Extension College

Thank you very much for your review and recommendation. We are delighted that you are enjoying the course and the service provided by our tutors and Student Support team. Wishing you well with the rest of your studies.

Best wishes,
NEC

Beoordeeld met 5 van de 5 sterren

Very good

Very good...

18 mei 2021
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Antwoord van National Extension College

Thank you for your review Belinda.

Best wishes,
NEC

Beoordeeld met 5 van de 5 sterren

Course material very easy to follow

Course material very easy to follow? Tutor very positive and encouraging

14 mei 2021
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Antwoord van National Extension College

Great to hear that you are getting on well with your tutor and the course materials. Thank you for your feedback.

Best regards,
NEC

Beoordeeld met 5 van de 5 sterren

This has been an excellent course which…

This has been an excellent course which got me through a long Covid winter! I feel that I have learnt a great deal, and it has inspired me to continue with my Latin studies - in fact I can't imagine not having a piece of Cicero or Pliny to enjoy translating on a cold winter evening. My tutor has also been excellent, both by patiently answering all my queries and by marking my assignments extremely quickly. I would recommend anyone who is seriously interested in learning Latin, and who is not afraid of the intricacies of Latin grammar, to give it a go.

21 april 2021
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Antwoord van National Extension College

Thank you for your feedback on our Latin: A Course for Beginners course! So happy to hear that you are enjoying it and that it has helped you develop your Latin skills.

Best wishes,
NEC

Beoordeeld met 5 van de 5 sterren

Maths A level course seems good…

Maths A level course seems good quality. Only criticism is that full worked answers for all exercises would be an improvement.

19 april 2021
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Antwoord van National Extension College

Thank you for your feedback. Your comments will be passed onto the team.

Best wishes,
NEC

Beoordeeld met 5 van de 5 sterren

A good place for a new beginning

Everyone at NEC has been helpful and supportive from the very beginning and I am so grateful! This is my first time enrolling in an online course so I was a bit hesitant and nervous about how I will do but from the very beginning I felt reassured that I will be supported in my studies and it gave me some confidence.
I am currently two weeks into the course and I have managed to fit studying into my routin without an issue.

15 april 2021
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Antwoord van National Extension College

Thank you for your review Elitsa. Flexibility is a key feature of our courses so I am delighted that it is working with your routine.

Best wishes,
NEC

Beoordeeld met 5 van de 5 sterren

Highly recommend for distance learning.

Been with NEC for 3 GCSE's this last year and have been nothing but impressed with the service and support received. Every interaction I have had with the NEC has been positive and professional. The Tutors have been incredibly supportive throughout what has been extremely challenging year with Covid. I highly recommend the NEC for anyone who is considering distance learning. The portal is simple enough once you get used to it and the content is well laid out. I would like to end this review by giving a big thank you to my tutors Donna, Bethan, Amanda and also Louise from the Exams Team.

20 maart 2021
Review zonder uitnodiging
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Antwoord van National Extension College

Thank you for your review Neal. Your comments will be passed on to the team and we are so happy to see that you were impressed by NEC's service.

Best wishes,
NEC

Beoordeeld met 5 van de 5 sterren

Nec have been so helpful with my sons…

Nec have been so helpful with my sons course, and he is enjoying it

19 maart 2021
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Antwoord van National Extension College

Thank you for your feedback Stewart! We hope you are enjoying the experience of homeschooling with NEC.

Best wishes,
NEC

Beoordeeld met 5 van de 5 sterren

NEC has given me the opportunity to…

NEC has given me the opportunity to achieve my academic potential from home. I am enjoying my courses as well.

17 maart 2021
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Antwoord van National Extension College

We are happy to hear that you are enjoying your courses and wish you good luck for the rest of your studies.

Best wishes,
NEC

Beoordeeld met 3 van de 5 sterren

Website format

Navigating through the website seemed complex. The format of the website was confusing, It had too much information. Had a lot of repeated subheadings.

8 maart 2021
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Antwoord van National Extension College

Thank you for your review. We appreciate your comments and have taken the feedback on board.

Best wishes,
NEC

Beoordeeld met 5 van de 5 sterren

I enjoy my study with the NEC.

The website is clear, the tutor accessible for an elderly student like me I recommend the NEC for studying at home.

5 maart 2021
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Antwoord van National Extension College

Thank you very much for your review Diana. We are so happy to hear that you are getting on well with your studies and enjoy our platforms.

Best wishes,
NEC

Beoordeeld met 5 van de 5 sterren

Very helpful

Very helpful, i wish i had discovered it earlier

2 maart 2021
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Antwoord van National Extension College

Thank you for your review and good luck with the rest of your studies!

Best wishes,
NEC

Beoordeeld met 2 van de 5 sterren

The source material they use seems good…

The source material they use seems good enough but the tutor support is woefully lacking (based on my personal experience)

A claim of 2-3 days response is, in almost all cases, 2-3 weeks. There is a lot of information supplied by tutors on the website and through emails to all students, which is useful, but I would suggest you don’t expect a lot from “allocated tutor”.
As long as you are not factoring this tutor support into your study plan, you should be fine but if that support is important I would look elsewhere for your study / qualification arrangements.

6 februari 2021
Review zonder uitnodiging
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Antwoord van National Extension College

Thank you for your feedback Pablo. Having looked into the issue for you, I can see that our team tried contacting you several times to clarify the mix up but could only reach your voicemail. Our online courses promote independent study and tutors are there to provide assignment marking and feedback.

NEC

Beoordeeld met 5 van de 5 sterren

Very clear and easy to purchase and set…

Very clear and easy to purchase and set up. As a parent of the student I've been very impressed with the support and resources available.

15 december 2020
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Antwoord van National Extension College

Hi Yvonne,

Thank you for your review. We are delighted that as a parent you are finding our service to be a positive experience and we wish your child all the best with their studies.

Best wishes,
NEC

Beoordeeld met 3 van de 5 sterren

Good

Good, would of been nice for support in the best qualification needed for purpose. I could of had a better route given for what I needed.

15 december 2020
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Antwoord van National Extension College

Hi Elizabeth,

Thank you so much for your feedback. We take all comments seriously and will pass on your review to the team.

Best wishes,
NEC

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