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Neko Health Reviews 68

TrustScore 3 uit 5

2,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I visited Neko Health Manchester on 21 March 2026. The whole set up is very professional, stylish and hygienic without feeling too clinical. Ana guided me through my tests and explained each stage c... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

The staff I met were very unsure of the science behind all these tests - they wow you with fancy machines and health-related speak but can't actually tell you if the machines have been clinically appr... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I attended your Colmore Row clinic on 11/02/26 and initially received a good service. The scan itself was carried out professionally and my results showed a low CRP. However, the follow-up... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ok so booking the scan had a few challenges but as soon as I rang and spoke to a human it was sorted in 5 mins. Just had our scans today in Birmingham and seriously impressed with staff, set up ,... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Lokale medische diensten
  2. Medische kliniek

Geschreven door het bedrijf

The Neko Body Scan offers a thorough health check, like you've never experienced before. Using advanced technology, it scans millions of health data points in just a couple of minutes. We check and record every mole on your body, and we conduct a comprehensive examination of your heart and arterial tree for any signs of malfunction. We also include blood tests that provide essential insights into your overall health trajectory, concluding with a doctor's consultation to discuss your results.


Contactgegevens

2,8

Gemiddeld

TrustScore 3 uit 5

68 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 81% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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Beoordeeld met 1 van de 5 sterren

With the service I have received and the negative reviews I will not be recommending to family or friends

I have not had the Neko body scan as yet so cannot comment of that.
I did however join the waiting list last September and waited patiently until 3 days ago ( end of June 2025 ) when I received a text to say appointments would be available the next day at the precise time of 13.09, also giving me a heads up that the appointments sell out quickly so to be sure to book asap.
Wierd?! I thought so. Anyway I dutifully set my alarm and googled Neko reviews but could see no mention of anything negative although all the reviews I did read were from newspapers such as The Indépendant or the Guardian so I presume these were given as free advertising but I could be wrong.
Anyway next day comes and I begin to book an appointment but am quickly made aware that payment must be made in full before being shown any availability for an appointment.
Now I live in Dorset, three and a half hours from central London. Getting to the clinic and home will entail a long day of travel. I have a demanding work schedule and am paid a miserable wage for long hours therefore I am not about to throw £300 down the drain for an unacceptable time slot.
I emailed Neko from their contact us page and have no so far had a reply.
I have had another text to tell me to hurry as I have a limited time to book and reserved slots can only be held for 24 hours.
I looked at the website and it advised that if I here are any problems to reply to any of the text messages.
I did this but the text is not delivered meaning this is not a two way conversation.
I did see another Google question asking why the need to pay before booking but the answer was an indirect one circulating back to the cost being used to provide a state of the art service etc
Well I guess I won’t be getting the scan I have been waiting almost 10 months for and with the service I have received and the negative reviews I have read on good old Trust pilot I am okay with that.

3 juli 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Inaccurate results

Inaccurate results. They told me I am type 2 diabetes which I am not. It just happened that I had blood tests a few days ago, and did not fall in that category, nor did I when blood test repeated a couple of months later. Very state of the art place, whisked through in 20 mins. Waste of money in my view, but to be fair they refunded because of the faulty diabetes test. You are pressured to rebook another test for the following year to get 'priority'.

6 mei 2025
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Really designed for young "trendies"…

Really designed for young "trendies" and not for older people. Everything is done via an app on a smartphone. I don't have a smartphone. They did let me bring ID and they've said they will send me my records, but I do feel I'm being discriminated against and not getting the full treatment. They take your shoes when you arrive and give you horrible plastic "slides" which aren't the easist to walk in if you're not in your 20s (I took mine off). The place is in a deep, deep basement with no natural light. I feel very sorry for the people working there. For somewhere that is supposed to be dedicated to health it's a very unhealthy environment. They also played relaxing "jazz" music which was jarring. So, interesting concept but it felt very much like a conveyor belt and the asthetic sucked.

13 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Finally had the health check…

Finally had the health check appointment today and I was very impressed. Yes it’s the sort of tests that your GP should be doing but it includes more than that. Also the way they take some of the data pointers is more advanced than my GP. Add in the immediate turnaround in blood results and other results and the chat with their doctor and I think it’s a pretty good value service. I’d definitely go again. I would recommend.
I also found the staff to be professional and friendly.

22 mei 2025
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Slick operation very professional, but……..

Slick operation very professional.
Sadly, I had a couple of anomalies ie white coat blood pressure and they refused to do a second reading which would only have taken a couple of minutes. This throws out the entire conclusion and any baseline for the future. After waiting many months, I was really disappointed. Hard to recommend even for the worried well

23 april 2025
Review zonder uitnodiging
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Antwoord van Neko Health

Thank you for taking the time to share your experience. We’re truly sorry to hear that you left feeling disappointed. We understand how frustrating it can be when specific concerns.

If you're open to it, we’d appreciate the chance to speak with you directly to better understand the situation and see how we might make things right.

Wishing you the very best.

Beoordeeld met 1 van de 5 sterren

Not a memorable experience

The doctor was sarcastic and intrusive. The assessment started 20 minutes late. Employees were laughing and chatting behind the walls before the start. The scripted explanations about the ongoing procedure were mostly confusing. The debriefing was lackluster. No actionable data was provided for home use compared to what had been collected. There was no real dialogue. The labyrinthine architecture was disorienting.

1 oktober 2024
Review zonder uitnodiging

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