North East Water Softeners Reviews 

Like the product, but simply do not understand why a push fit drainage pipe is not included in the basic unit supply, especially as we already had the water pipe connections from a previous water softener.

Exactly what I needed, have been looking for a cabinet for my 15 year old outdoor Harvey water softener unit to replace the old one, it looks great!!!

Very helpful but slow; I’m ten days in and not received them yet.

Just had our water softener & RO installed. Really helpful and efficient office staff and great service from Kevin who came to install the equipment. It all works perfectly and we are more than happy.

Easy to order K5 replacement filters online. Quick delivery as always. Can’t fault the service.

Next day delivery. Good price, softener works beautifully.

The tap i ordered was an excellent price and the customer service i received after was very prompt and very good

Just replacing my NE softener, after several years, with a newer model, smaller salt size and reminder to refill the salt. The fitter was great and very helpful….plus we had quite a stock of the large salt bags which North East replaced like for like. Very pleased with the service!

Great service provided by North East water Softeners, prompt and very efficient, arrived in no time at all.

Good customer service. Always prompt in letting customers know what is happening regarding their order

I was very pleased with NE Water Softeners on a fast delivery for my new softener. While the first softener was faulty, overflowing the brine, they sent out a replacement straight away.
I cannot comment on the softener yet as it’s only been connected for a few days.

I spoke to Harvey and they confirmed that North East Water Softeners were their online outlet. Twintec delivered quickly to replace an existing Kinetico 2020C and was £600 cheaper online.

Reasonably user-friendly website and items delivered as ordered in good time

Good all round service from ordering to deliver

The service was impeccable in every way.

Great service and price

Very helpful staff who were able to answer all my technical questions. New softener was delivered quickly and my questions on the installation anwered when I had difficulties while fitting it.

Absolutely fantastic service, and with my Easter softener being despatched by DPD, I could track it all the way to my door.
The unit, plus fitting kit arrived two days later, however, I am still waiting for the salt blocks to arrive. I did send an email in, and received a reply letting me know that they are being despatched by a different courier.

Friendly first rate service from human beings! Installation of our new Harvey S4 was carried out efficiently, neatly and on time by Connan - 5 stars.

Great service. Thank you