North East Water Softeners Reviews 

Awesome service! Quick response to emails, best price

Great supplier, quick delivery

Very helpful and quick response when contacted by email.

Good price arrived quickly not yet installed

We had an old water softener fail and a quote for a new one from the previous supplier was a rude awakening, being more than double what it had been 5 years previously. All the pipework was there and I was convinced I could find a new machine that would just Plug and play to the existing connections. However, lots of wasted time on the internet led me to no real conclusion as it could be an expensive risk. I decided to email North East Water Softeners and received a call back in 5 minutes! Not a pushy sales call, but a really helpful call outlining my options and what they could guarantee would fit. They even sent me installation instructions as well as a quick run through on how to commission the new unit. I was so impressed I ordered the new machine an hour or so later. Arrived yesterday and Installation was a breeze, all done with 2 regen cycles in under an hour and I saved well over £600 along with getting a better machine than i was quoted for. I couldn't be happier to recommend North East Water Softeners and wish all "on-Line" companies were this proactive, friendly and helpful. Top Marks N.E.W.S.....I should be back for a reverse Osmosis Filter next! Thanks for all your help, really appreciate it.

The customer service is very good and helpful to respond my queries. The softener is running in good shape and water stain have been reduced significantly.

Delivered fast, price good and product great

Easy to purchase and Good delivery, would have liked a salt pack included to get started with .

We had an old water softener fail and a quote for a new one from the previous supplier was a rude awakening, being more than double what it had been 5 years previously. All the pipework was there and I was convinced I could find a new machine that would just Plug and play to the existing connections. However, lots of wasted time on the internet led me to no real conclusion as it could be an expensive risk. I decided to email North East Water Softeners and received a call back in 5 minutes! Not a pushy sales call, but a really helpful call outlining my options and what they could guarantee would fit. They even sent me installation instructions as well as a quick run through on how to commission the new unit. I was so impressed I ordered the new machine an hour or so later. Arrived yesterday and Installation was a breeze, all done with 2 regen cycles in under an hour and I saved well over £600 along with getting a better machine than i was quoted for. I couldn't be happier to recommend North East Water Softeners and wish all "on-Line" companies were this proactive, friendly and helpful. Top Marks N.E.W.S.....I should be back for a reverse Osmosis Filter next! Thanks for all your help, really appreciate it.

We've been using North East Water Softeners for a number of years now and are very happy with their products and services.

We’ve had our water softener for a couple of years. Having spoken to other companies, we were really impressed with NE water softeners and their after service.

I would highly recommend them.

Sales team helped via e-mail over the weekend. The Water Softener was delivered promptly. The softener is a huge improvement over our old softener.

We purchased a Harvey’s twin tech S4. It was competitively priced and delivered promptly. The communications from North East Water Softeners was perfect. Would buy from again.

Great company.
Helped me out with everything.
Wasn’t sure what I needed and they were very helpful

The S4 was a replacement for my S3 which had stopped working at 12 years old. It took nearly a week for the water to soften which was a bit worrying at first but the water is very hard here. It working fine now so fingers crossed this one wil last me more than 12 years.

We found exactly what we were looking for in the Harvey TwinTec Series 4 water softener and it was delivered the following day. Our plumber had a query when finalising the fitting and when I called North East Water Softeners, it was great to speak to someone who knew the product and was able to give the relevant advice immediately. The water softener started to make a difference almost as soon as it was fitted and hard water/limescale is now a thing of the past!

Great price. Quick delivery.
Product had been tested before shipping.
No problems at all.

Great customer service, really knowledgeable staff that went above and beyond, easy installation by a professional. Such a great product I suffer with psoriasis and have seen a big difference since the water softener has been installed, worth every penny!

Speedy delivery and excellent customer service—very impressed!