New Home Quality Control LTD Reviews 286

Booked and completed in 4 days including weekend. Shocked by the amount of issues found! Really left no stone unturned. So grateful that this company is around! Should be including in all new build purchases for sure! Highly recommend budgeting to use this company!

Excellent experience. Really easy to book in via email and dates given suited what I needed.

Tony messaged the day before with the time slot he would be attending. He explained the whole process and what he would be looking at. He even rescued one of my cats who decided to escape!

The inspection was very thorough and took over two hours. When Tony had finished he ran through a couple of main points with me and said the report would be with me the day after.

I received the report the following morning just after 9am and this is where getting the report was a great investment - 63 issues raised and to be honest aside from one in the garden they were all things I wouldn’t have been able to pick up myself and report back to the developer.

The report was very detailed with each item showing photo evidence of the snag. I have since sent this over to the developer for them to action.

If you are hesitating whether or not to get the report done, I would 100% recommend you do. I feel happier now I know the issues with my property, and even better they have been fully explained to me.

I’ll be booking in again when my two year warranty period is about to expire.

Great communication & impressed with the standard of the report following the inspection.

From very first contact, quotation process and ease of scheduling to The sna gging survey itself was slick and we were kept up to speed all the way.
We just want to do a shout out for our snagger Paul (Northumberland area). He took time out to talk to me which filled us with confidence in our new build home. The report was well presented and easy to understand
Paul is a credit to New Home Quality Control Ltd and we would highly recommend using him them

Excellent service from New Home Quality Control. Johnny, who carried out the snagging inspection for my new build home near Edinburgh, was very friendly and took the time to clearly explain what the inspection would involve, which immediately put me at ease.

The inspection itself was incredibly thorough and detailed, and the snagging report was easy to read and understand, with clear references to NHBC standards throughout. It was obvious that a lot of care and expertise went into both the inspection and the reporting.

I was particularly impressed with the easy process for booking and quick turnaround time. The report, complete with images, was provided within just two days of the inspection. This made the whole process smooth and efficient.

On top of that, every member of staff I dealt with was polite, helpful, and professional. Amazing service.

Overall, a great service from start to finish I would definitely recommend New Home Quality Control to anyone needing a professional and reliable snagging inspection.

Great, friendly company. Very efficient in the way they work and the inspector I worked with, Will, was brilliant! Very helpful with explanations of everything and great customer care!

I wasn’t too sure about getting a quality control for my snagging checks. I’m so glad I did.
Johnny was very prefessional and did a great job catching things that needed fixing.
Excellent service and would highly recommend.

We recently instructed New Home Quality Control Ltd for a pre-completion snagging inspection on our new build, and I’m really glad we did.

The report prepared by Amy was extremely thorough and detailed, identifying a wide range of issues - from minor cosmetic items to more technical points like ventilation and external works. It’s given us real confidence going into exchange and helped us raise the right points with the developer early.

Would definitely recommend to anyone purchasing a new build.

NHQC produced a very thorough Inspection Report for a property we are considering buying. It picked up so many things the average person would miss, including several important issues. I would wholeheartedly recommend this business to anyone needing an inspection of a new-build property and I think their pricing is very reasonable and well worth the outlay.

Full details of what's offered, covered and pricing is available on the website.
Email communication was clear and concise.
Full survey document sent through with 24 hours. Highlighted issues that we wouldn't have picked up. Very impressed. Highly recommend.

Very responsive, thorough and realistic - good value report

We booked our snag visit at the start of March for the 28th March (day after we got the keys so they had an empty place to look around) - sadly for us they forgot to book us in, so we arrived at the house early Saturday (we hadn't heard from the inspector the day before) - and after waiting a couple of hours I contacted via Facebook as they don't man phones at the weekend, and coincidentally they replied to let me know they were "just about to message" to tell me the inspector could not make it - from the fact we hadn't heard from the inspector the day before it was clear we were not properly booked in.

The snag was rebooked in for 1st April. Glen called me the day before, and I cannot fault his inspection or professionalism one bit - just more frustrating as we now had furniture in the place so a lot of working around it and not being able to see every surface. We did receive the report within 24hours which was great and it was very detailed.

Amazing company, very helpful and great communication throughout the process was very honest with the snagging which was great for peace of mind and was very helpful answering all of our questions, highly recommend!

Absolutely fantastic service from Helen and the whole team during the process - Helen was incredibly knowledgeable and detailed in the inspection, answering all questions throughout and giving suggestions how to best deal with the builders to get issues resolved. Thankfully for us there was only some cosmetic and finish issues but Helen put our mind to rest - would strongly recommend New Home Quality Control for anyone buying a new build!

I made an enquiry about carrying out snagging on a property we were planning to purchase and Lee went above and beyond to arrange everything. Within just four days of reaching out, we had someone at the door of the house, helping to put our minds at ease and ensuring the quality wasn’t substandard.

Stefan was excellent, he arrived full of energy and got straight to work, confidently taking control of the situation.

Within an hour, he had completed a thorough report and was on his way, reassuring us that the full report would be with us the following day.

I felt completely at ease knowing we were dealing with true professionals who clearly know exactly what they’re doing.

Absolutely fantastic experience and would definitely book again. Paul was extremely knowledgable, friendly and was so thorough. He took the time to explain things to us and listened to our concerns. Extremely quick turnaround. Worth every penny and more. Thank you so much Paul.

Want to thank the team at NHQC for their time and effort to inspecting my new build home. A good thorough inspection was carried out and some good issues raised that the developer is now in receipt of. Excellent communication from the team via emails and were supportive when i had to delay the initial inspection date. Thanks all.

We were very pleased with our snagging report from New Home Quality Control.
The report was received promptly and was very detailed with many photos. Their expertise highlighted more snags than we would have identified ourselves.
As we had this done pre completion, we have been able to email the report to the sales office to enable them to action the faults before completion.

Great communication and thorough snag report, we’re very pleased with the service.

Thank you

Great experience, easy booking and payment, surveyor got in touch a couple of days before booking, quick turnaround with report. Very happy.