New Home SolutionsReviews 

229
TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

A massive thank you to Helen Dyson at New Home Solutions on the sale of my home using the assisted move scheme with our builder, Bloor. Helen took on our case once we sold our house through them (... Toon meer

Beoordeeld met 5 van de 5 sterren

During the sale of our house we had issues with our buyers solicitors making this process even more stressful however, Helen Dyson went above and beyond to help us. She was proactive throughout and th... Toon meer

Beoordeeld met 1 van de 5 sterren

Please, please read the reviews for this company and believe the one star ones over the others! The fact they name names in the 5 star ones is sycophantic! They are faceless individuals in an office i... Toon meer

Beoordeeld met 5 van de 5 sterren

The purchase of our house would not have been processed as quickly or efficiently without the support of Vanessa at New Home Solutions. She was particularly helpful at reaching out to all parties invo... Toon meer

Bedrijfsgegevens

  1. Eigendomsbeheerder

Geschreven door het bedrijf

New Home Solutions specialises in the nationwide sale of residential property by offering a complete and comprehensive Part Exchange and Assisted Move service to UK Housebuilders.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

229 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,4

Alle reviews

(229)

110 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Having never worked with a remote agent…

Having never worked with a remote agent before, I was prepared for complications, but the process went far smoother than I imagined. We went from viewing to completion in just over 8 weeks, which is pretty impressive for a leasehold property. Good work to the team at New Home Solutions.

5 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Highly recommend

Highly recommend, such an easy process through assisted move to sell my house. The team and New homes were great and full of knowledge. Fast and smooth sale.

29 november 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Useless !!

Pointless, useless company, if all you want is someone to take a couple of photos and put them on right move then this is the company for you, don't expect any communication throughout the sale process and everytime you ring expect to be told that the person you want to speak to is unavailable. Not very client friendly and the customer services are almost non-existent

25 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Helpful estate agents

We bought our house through New Homes. They kept us up to date with where the seller was up to and chased things along when nothing was moving. Would recommend

23 oktober 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I found the experience of dealing with…

I found the experience of dealing with this company frustrating. Yes, they always answered the phone but when the person indicated was never available and would ring me it didn't take long to understand this secret message as my phone never rang.
Information needed I gained from a totally different source thankfully.
Buying a house is stressful at the best of times and this company seemed bent on getting me to full breakdown.
A very sad and dissapointing experience all round now it has finished. Can I give less than 1 star??

24 oktober 2025
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Overall poor experience

We had experience with this agency due to being a buyer of a property. Frustrating initial response time as they would say they will respond within a certain timeframe and would never meet this deadline. We had no other means of communicating due to distance from any branches. Furthermore, on completion day we had no prior communication about location of key collection and only on our solicitor giving us a named location worked out it was a minimum 40 mile round trip from the property purchase. We believe there was no personalisation and the people skills were at a minimum.

29 september 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

It’s been a smooth process buying our…

It’s been a smooth process buying our first home. We have loved using eway knowing where we are in the process. Adrian and Harshpreet have been great to work with. They have been updating us with everything and were able to answer all of our questions.

3 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Brilliant service

Having had my house on the market for close to a year with varied responses. My partner and I used New Home Solutions and what a fantastic difference it made.
The photographs of our home were brilliant.
We had tried several other companies and none came close to the product we received from New Home Solutions.
Then the customer service was outstanding. Karly Bibby was our allocated account manager and she was just brilliant.
Karly is exceptional knowledgeable, funny and best of all customer focused. When she promised to call or email she did. It was never a case of wondering what was happening next.
I would highly recommend this company

26 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Helen was great throughout

Helen was great throughout! Has been a very stressful purchase but Helen has always been on hand to help and make the situation a little less stressful!! Thank you :)

25 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

We was buying a new build but…

We was buying a new build but unfortunately it hasn’t worked out, the staff at new home solutions are fantastic kind caring understanding and having an amazing listening ear thank you to you all.

I would highly recommend as well

21 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

New Homes solutions made our selling…

New Homes solutions made our selling process so much simpler and meant we could achieve our dream home in a much quicker time frame than going the more traditional route. From the marketing process to the actual sale we have been thoroughly impressed and would definitely recommend to others.

9 september 2025
Review zonder uitnodiging

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