The New Homes Group Reviews 

Quick professional service from company especially Rebecca who answered all our questions and queries we had.
Thanks would definitely recommend the service.

Oliver made this whole experience smooth and easy. Any question that we asked was answered promptly and with detail.

Harry Stoner has been very supportive throughout my entire moving process, including when my buyer decided not to go ahead last minute.
He did his best to save the property I was buying and supported me all the way.
Everything turned out as I had hoped thanks to Harry, and the way he glued the relevant conveyencers, brokers and others together to communicate efficiently to get the sale completed.

I’ve been nothing but impressed by the whole process so far buying my property and working alongside new homes group. The service has been amazing. Harry stoner has been very informative and great to communicate with. Would definitely recommend the new homes group.

Ellie Cooper was my first point of contact and was extremely helpful throughout the early stages of my purchase. Ellie was always friendly, professional and easy to deal with, taking the time to explain the process clearly and answer any questions I had along the way.

Communication was excellent, and I always felt kept up to date during what can be quite a stressful process. Nothing ever felt too much trouble, and Ellie was always happy to help and provide guidance when needed.

Buying a property involves a lot of moving parts, but having someone knowledgeable and approachable at the start of the journey made a real difference.

I would definitely recommend The New Homes Group and would particularly like to thank Ellie Cooper for all of her help and support.

Lucy was brilliant from start to completion. She phoned frequently to keep us updated during the whole process, answered any questions we had promptly, and also gave us reassurance, which we really needed as first time buyers. Thank you Lucy for all your hard work!

Leila was great to work with—always responsive, clear, and very helpful throughout. Excellent communication and a pleasure to deal with."

I have had a very positive experience with The New Homes Group during the process of purchasing my new home.

Although I have not received the keys yet, as completion is due on 30 October, the exchange has already been completed, and I am very grateful for all the support I have received throughout the process.

I would especially like to thank Lucinda, who has been extremely helpful and supportive throughout. She has handled most of the process for me and has always been approachable, patient and quick to help whenever I had questions or needed guidance.

Buying a new home can be a complicated and stressful experience, but Lucinda made the process much easier for me by keeping me informed and helping me understand each stage. I really appreciate her hard work, professionalism and dedication.

I am looking forward to completing and finally receiving the keys to my new home on 30 October! 🏡🔑

A big thank you to The New Homes Group, and especially to Lucinda, for all your help and support. I would happily recommend your service to anyone going through the process of buying a new home.

I used The New Homes Group for selling my existing house as part of an assisted move scheme for the purchase of a new build. TNHG were able to secure the quick sale I needed and have managed the sale of my property all the way through. Lucinda Morgan was my sales progression manager and has kept me well informed throughout, and has handled chasing my buyer and their conveyancer whenever things slowed down.

Overall they have made the experience of selling my property as easy and hassle free as possible. Would recommend.

Very horrible experience
So many glitches in communication
Not sincere with their process
They delayed my process for 7 months unnecessarily, lots of gaps, no team work, each time you call them they tell you a different story,today they will blame solicitor,next they will blame management company next time they will blame someone else,no accountability, just few days to finally complete the property, they told me they have sold the property to another management company,no prior notice.
If there is a star less than 1 ,i will definitely click on that, I am so disappointed with the services I received from all of them Alex,william,sophie ,a certain incompetent solicitor they have and entire team.

I strongly advice once you want to buy a property and it goes to new homes group as part exchange,just withdraw your offer and start looking for new property please,if you want to save yourself the stress, the disappointment, and a failure.

PLEASE AVOID NEW HOMES GROUP

Ellie Cooper is very professional and ready to help and support you with any queries or issues. 100% would recommend her

This was my second time purchasing a property and with the help of Ellie Cooper made it so much better! Anything i needed she helped me out and always went above and beyond! Thank you!

As first time buyers, we were surprised to find The New Homes Group involved with our sellers. Emma Sandu was very helpful in explaining the process, and was very communicative via email to keep us updated.

We would like to sincerely thank Oliver for all his support and guidance throughout the process of purchasing our new property. From the beginning, Oliver has been professional, friendly, approachable and extremely helpful.
He kept us informed throughout the process, answered our questions patiently and helped make what can be a stressful experience feel much smoother and more manageable. We truly appreciate the time, effort and care he has given us.
Thank you, Oliver, for your excellent support and for helping us through this exciting journey. We are very grateful and would happily recommend your service to others.
Kind regards,
Chalaka & Nadeesha

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I had a great experience with Harry Stoner throughout my house-buying process. He kept me regularly updated, listened to my concerns, and made sure any issues were dealt with promptly. He was always helpful and reassuring, making the whole process much smoother and less stressful. I really appreciate all his support and would definitely recommend him.

Emma Wright has been amazing! nothing was a bother, speedy to sort my purchase and so kind and helpful
im very thankful for all her help so far
lindsey whitehead

Very smooth process and excellent communication.

Daisy Theokli, my Sales Progression Manager, is always friendly, well informed and tenacious, constantly striving to get the exchange over the line. She did a fantastic job of liaising between my solicitors and those of the seller, and always kept me up-to-date on progress. Highly recommend The New Homes Group.

Our experience with The New Homes Group was great from start to finish. Everyone was super efficient and the sale moved quickly, we have been really happy. Alex Dray was quick at replying to all our emails and moved things along and kept us updated. Thank you :)

Lucy Free was so helpful throughout the process, she made sure to keep us updated and chase our solicitors. It felt nice to have someone so supportive and excited for us as first time buyers, it took a lot of the stress out of it. Thank you!