newlynamed.com Reviews 95

I haven’t gone through with the name change yet, but I did send an email inquiring how complicated shortening my first name would be. I wasn’t expecting much honestly, customer service is so bland everywhere.
Irene replied to my email with specific locations in my city and the steps to go about it seamlessly. I’m pretty impressed. Thank you so much, Irene!

My fiancé and I had a great experience with newlynamed. Irene was especially helpful in helping with technical problems that came up while filling out information. Overall, My fiancé and I highly recommend these wonderful people for making your special occasion fun and simple.

Very helpful and responsive! Loved working with the team to change my order from personal to a gift

I messed up and ordered the name change box for myself when I needed to buy it as a gift for someone else. Marielle was amazing and helped me through the whole process of switching to the correct product. Will definitely purchase again for gifts.

I recently ordered a newly named box for my soon to be married daughter. Irene did a terrific and timely job communicating what needed to be done to correct an order that appeared I was the one changing my name. My daughter was thrilled to receive this gift card to make the name change process less complicated. Thanks Irene, you’re the best!

Marielle assisted me with my Newly named account and went above and beyond to provide the additional information I needed. Her customer service was outstanding, and I would definitely recommend both her and this company.

I was ordering a box for a friend and didn’t realize the absolute best way would be to order a gift card for them. I reached out for a refund to fix my mistake and Marielle helped me convert my order into a gift card purchase and saved so much time! Will definitely be purchasing from here again when I get married or have another friend getting married.

I messed up on an order and was very concerned about how to fix it. This was for an upcoming bridal shower gift and I hadn't a lot of time. I sent an email to support and Irene responded quicker than I could have hoped for and offered several solutions for me to choose from. I am so pleased with the help I received and was able to give the gift card to the bride today! Thank you, Irene!

I reached out to their support team to get clarity on some questions I had, and Steph responded within the hour and answered all of my questions in a concise and articulate manner! Her clarification likely saved me hundreds on not ordering a court ordered name change that I thought I'd need. Thanks again Newly Named for answering the questions that the government pages don't list the answers for!

Irene was such an amazing help! I had an error with my checkout and they responded and changed it in less than 24 hours which was such a huge help. Everyone on the team is so kind and the entire process has been seamless and easy.

Irene provided me with the best Customer Service experience by helping me resolve my error (accidentally bought kit for myself, but it was meant to be a gift). She offered my options to resolve my issue and once I made my decision, fixed everything immediately. Irene performed exemplary service, I would definitely use newlynamed again!

Irene at NewlyNamed provided me with fantastic support! She quickly figured out what I needed and gave me simple steps to follow to fix it - as I had just moved after the kit was given to me. She far exceeded my expectations!! Thank you for giving me such a positive experience. I love your product too!

I had a great experience with Irene at NewlyNamed! I emailed to get one of my addresses changed and she responded and changed it immediately. So thankful it wasn’t a hard fix or chore to get ahold of someone to help me. I will be gifting a NewlyNamed box to my friends that are getting married soon as well.

The process was super easy to navigate online. I also worked with Marielle after I made a mistake on the paperwork and she was able to quickly make the adjustment and update my paperwork before it was shipped out!

I had an excellent customer service experience with Irene at NewlyNamed. I sent a request for a new form to get my passport and she turned it around so quickly, filled out, and was so kind about helping me. The quality of this service makes NewlyNamed stand out amongst other companies, and I’m so glad I went with their service and will be recommending it to others.

Marielle was excellent. Extremely prompt. Helped answer all of my questions. Was polite and friendly. I was afraid the issue would be hard to solve but her customer service made it a breeze!

Marielle helped me when I was having issues with my gift card and it was some of the quickest/most seamless customer service I have received. The issue was resolved in minutes. I appreciate the quick friendly assistance!

Customer service was excellent. Quick and helpful. Marielle was so quick to respond and was able to help me adjust my order right away.

The customer service team was very helpful! I had messed up and ordered the wrong thing. I emailed the support line right away and Marielle got back to me in no time. I was able to fix my order with no issues. I appreciated the help!

My experience with Irene on the customer service team was quick, friendly, and easy! She handled my request within a day.