I'm so happy with my new bed from Next Divan. I loved that I was able to customise the divan to my taste and for £200, what a bargain! The quality is excellent, and the delivery was less than a week... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
bed is good quality, lovely colour, comfy, and when i emailed about a draw being broken they sent a new one right away. good customer service !
Fast delivery, comes with clear instructions and tool for opening packaging. Fully expanded within 24hrs and looks good quality. Comfy nights sleep too. Overall good value for money
Divan base delivered on 24/03/2026. Base of very, very poor quality. Bottom material torn, castor fixing detached and clips to hold the base together are not fit for purpose. Email sent regarding the... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We have a wide range of high quality, handmade storage beds, bed bases, headboards and mattresses to choose from, all at affordable prices. Our beds and headboards are all available in a wide range of luxurious upholstered fabrics and stylish colours, so you're sure to find a design to match your style in our collection. We also have plenty of comfortable mattresses to choose from such as body contouring, cloud-like memory foam mattresses and pocket spring options that reduce motion transfer and provide adaptive support as you move through the night.
Quality Comfort For Less
Geschreven door het bedrijf
- Beds and prices you won't be able to resist.
- All our beds, headboards and mattresses are handmade here in the UK by our skilled team of expert craftsmen. We're passionate about crafting a quality sleep experience for you at a price that's affordable. We also offer you the opportunity to build your bed exactly how you want it, right down to the upholstered fabric type and colour. You can also choose to buy your bed now and pay for it later in manageable repayments due to our partnerships with both Klarna and Clearpay. No matter if you're looking to buy a new bed, headboard or mattress, you're sure to find a quality product, expertly handcrafted at an affordable price in our collection.
Contactgegevens
Ehhmy Home, City West Business Park, LS12 6LX, Leeds, Verenigd Koninkrijk
- 03301 330 441
- info@nextdivan.co.uk
- nextdivan.co.uk
4,2
Goed
321 reviews
Heeft 91% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Missing Items
Got delivered the bed with missing screws so the bed is now being used without any assembly done. After emailing about the missing screws they said the missing pieces will be delivered shortly but nothing ever came.
5 februari 2026
Antwoord van Next Divan
Dear customer, we are very sorry for the delay and for the inconvenience caused by the missing screws. We did arrange for these to be sent, however Royal Mail have recently been experiencing delivery delays which appear to have affected your parcel. We have now resent another package to you to ensure you receive the parts as soon as possible.
Thank you for your patience, and please let us know if there is anything further we can help with.
Easy to navigate the site and a legit…
Easy to navigate the site and a legit company (i was skeptical even after checking trust pilot).
Bed was good price, delivery was amazing they kept me informed the entire time. Was only few days after ordering it was delivered. Even called me before to say theyre on the way. Bed is quality, looks nice. Just what I needed
8 februari 2026
Excellent quality divan base and super…
Excellent quality divan base and super fast delivery
8 februari 2026
Excellent quality and great value
amazing deal - Divan bed, frame & mattress are exactly as described.
The quality of Divan base is excellent and mattress is very comfortable and feels like good quality
Really pleased with the purchase and would definitively recommend.
31 januari 2026
I brought a bed in 2024 and noticed…
I brought a bed in 2024 and noticed yesterday that the base had caved in when we looked it’s only actually made out of cardboard and a few structures of wood
13 februari 2026
Review zonder uitnodiging
Antwoord van Next Divan
We are sorry to hear that your bed base has become damaged.
Our divan bases are constructed using specially engineered corrugated board designed for strength and durability, not standard cardboard. This is an industry standard material used to provide support while keeping the base lightweight.
As the bed was purchased in 2024, it would have been covered under our 1-year manufacturer’s warranty at the time. If the issue had been reported within that period, we would have been able to arrange a replacement for you.
Easy to view website
Easy to view website . Cannot comment on build quality yet as we haven’t slept on the divan yet.
Delivery organised very quickly. Prices are very competitive.
5 februari 2026
Absolutely 5 star review
Absolutely 5 star review. These beds are amazing and fantastically built. Easy to assemble and the material is GREAT quailty!! Would definitely order from this company again they go above and beyond to make the perfect beds. 5* rating from me
28 januari 2026
Great service…
Great prices for what I was looking for, really easy to order and was kept informed the whole way. Delivery was communicated well and I was kept informed the whole way. Really great service from start to finish
26 januari 2026
It was quick very efficient great…
It was quick very efficient great delivery a great company to do business with!!! Thankyou!
28 januari 2026
Perfect size divan and well made
Perfect size divan and well made! Customer service excellent too!
27 januari 2026
Poor customer service
Ordered a divan base and headboard which arrived damaged. It was obviously damaged when it was made as it was deep cut marks in the base itself which effected the base. don’t know how this passed any quality control process they have in place. Im assuming they don’t one.
Got in touch and they offered me £20 and to keep it or a replacement. £20 was an insult given the price of the bed so went for the replacement.
After a few emails of back and forth with regards to which part needed replacing- both parts are actually the same so this back and forth just delayed things further we were sent the replacement. This came over 10 days after we had let them know about the damage.
This meant we had 2 king size beds in our room which was really inconvenient. They did apologise but that was it, nothing else. Said they would do an internal review in to the quality issue but I’ve heard nothing.
I’ve chased it numerous times and I’ve heard nothing back. Their phone number doesn't work. This is very disappointing as the product itself is actually good and we’re wanting to buy our son a base as well but our service has been appalling so we’ve been put off- and especially by the radio silence from them.
Not sure I’d recommend the company based on our experience. They’re not a member of the furniture ombudsman either so they couldn’t help- trading standards is the next step following a recommendation by the ombudsman.
Edited after reply-
A brand new replacement was a must given the damage. Not sure why they are not getting that. £20 offer to keep a damaged frame is laughable.
It’s a shame it took me writing a review to get an actual response- extremely poor and would avoid at all costs which is a shame as the product is good. But it’s not worth the risk at all
3 januari 2026
Review zonder uitnodiging
Antwoord van Next Divan
We’re very sorry to hear about your experience and appreciate you bringing this to our attention.
We did apologise and arranged a brand new replacement for you as soon as the issue was reported, which resolved the fault with the original items. As the matter was rectified with a full replacement, this is why further compensation was not offered.
We understand the inconvenience caused while waiting for the replacement and while the additional items were in your home, and we are sorry for the frustration this created. Our team did carry out an internal review regarding the quality concern raised, and we’re continuing to monitor this to prevent similar issues.
Great quality bed and headboard
Great quality bed and headboard, brilliant delivery communication very professional and on time.
24 januari 2026
Great service and product
Easy to order all delivery info clear and correct
Two nice beds delivered
Very pleased
19 januari 2026
Kept me informed in the delivery…
Kept me informed in the delivery process, put the bed where I requested, delivery guys not very friendly but other than that it was fine
18 januari 2026
Antwoord van Next Divan
Thank you for your feedback. We’re glad to hear the delivery updates were clear and that the bed was placed as requested. We’re sorry the delivery team didn’t meet expectations on this occasion and will pass your comments on to help improve our service.
Great experience
Early delivery. Great communication. Lovely bed. Easy to put together. Great price. Would recommend this company without a doubt .
18 januari 2026
delivery on time and the bed was…
delivery on time and the bed was exactly what we asked for
18 december 2025
Review zonder uitnodiging
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.