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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I cannot praise grace and Jack enough in this shared ownership process!! They kept regular consistent contact with me giving me updates and making sure I am in the loop every step of the way making me... Toon meer

Beoordeeld met 5 van de 5 sterren

We’ve had a really positive experience with Notting Hill Genesis, particularly thanks to Marco, who has been absolutely fantastic throughout the process of purchasing our new home at Saxon Wharf... Toon meer

Beoordeeld met 5 van de 5 sterren

Leigh has been very helpful in my short duration of pursuing a shared ownership. I feel she has gone the extra mile when trying to help, with another provider (southern housing group), not doing the s... Toon meer

Beoordeeld met 5 van de 5 sterren

I must take this opportunity to thank Mario from NGH homes He is an example of a professional, over and above and going to the extreme to help his client. No phone call was too much on the day I mov... Toon meer

Bedrijfsgegevens

  1. Woningbouwvereniging
  2. ook in
  3. Eigendomsbeheerder
  4. Vastgoedontwikkelaar

Geschreven door het bedrijf

For anyone, the process of buying a home in London, is a series of trade-offs. It can lead to scenarios you never dreamt you’d consider – forget the second bedroom, consider an unknown neighbourhood or even leave the city altogether. NHG Homes is the partner you’ve been looking for to help you navigate the array of choices, make compromises you’re comfortable with and find a home you deserve in the city you love. Our homes and developments are designed to a high specification, made achievable through the wide range of financial options we offer – from shared through to outright ownership. Always within reach of the city centre, reflecting the unique neighbourhoods they are part of and built for the people who make this amazing city what it is. It’s our home and we want it to be yours too. With NHG Homes, it can be. Choose London. Notting Hill Genesis is one of London's leading housing associations, managing over 66,000 homes across the capital and building thousands more our vision is a to provide homes that build a better place for all. The profits of homes sold by NHG Homes are invested back into the community, supporting services and developing more homes.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

347 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 75% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,7

Alle reviews

(347)

72 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

They were friendly and worked hard to…

They were friendly and worked hard to get the property on time for us.
They also explained to me step by step when I couldn’t understand the system as we were first buyer and I had a many questions.
I had a good experience with them.

26 maart 2023
Beoordeeld met 5 van de 5 sterren

Excellent experience

Steven and John from NHG were absolutely instrumental in getting the sale through. Very friendly, efficient and excellent communicators, they went above and beyond to help us and we are very grateful for it. We couldn't have done it without their support. Amazing service!

27 maart 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Our first point of contact was Priyesh…

Our first point of contact was Priyesh who made the whole process really smooth. He promptly responded to all our queries and by following his advice we were able to get things done on time.

17 maart 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

The most exploitative

The most exploitative, incompetent, mismanaged and horrendously corrupt company passing on extortionate fees to the residents from an endless chain of contractors and subcontractors....total disregard to any resident's rights or needs... deeply regret entering into shared ownership, which proved the most expensive and stressful experience!

20 februari 2023
Review zonder uitnodiging
Logo NHG Homes

Antwoord van NHG Homes

Hi Ellie,

We're sorry to hear that you've had a bad experience outside of our sales and progression team. We value your customer experience and work hard to guide you through the process to homeownership.

Thanks for responding to our request to provide more details. We’ll pass these onto our customer support team within the main Notting Hill Genesis group who will be in touch. If you are experiencing issues with your home after purchase there are a number of channels for you to seek help such as dedicated property managers, a residents app, an online chat facility at www.nhg.org.uk or you can call on 0203 815 0000.

Beoordeeld met 5 van de 5 sterren

Notting Hill Genesis Your The Best!

Steven has been our greatest support and guide all through the process. He has been following up and chasing on the progress so as to get us moving in the home on our desired date.

Thank you steven👍

19 februari 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Just BRILLIANT!

Well, What can I say!!!? I have had the best experience possible with NHG!! The team second to none!! From the moment I first showed my interest with Anthony to the viewing, to the exchange!! literally 5/6 weeks! I could not be happier!

23 december 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Shared-ownership transaction

We were lucky to be working with Steven. He was responsive, patient and helpful all along. This was a shared ownership transaction so had some extra moving parts. This has been completed today and as such, we are extremely grateful for Steven (and his team's) service. Highly recommended!!

15 februari 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Our experience with NHG Sales has been…

Our experience with NHG Sales has been great from start to finish.

Steven was fantastic and ensured that everything part of the process went smoothly. He was always available for a call and took the time to assist with any queries we had. He also made sure that the solicitors were informed of all deadlines and made sure these were met.

27 januari 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Professional and caring people in the NHG

I had a really great experience...followed and helped since the first viewing from Priyesh,very helpful...then I've been managed in a really good way from Steven...really appreciated from both for the amazing job and the quickest and professional service....

19 januari 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service! Always available for questions and seem to really care about the process. A brilliant team. Would highly recommend!
Steven was very approachable and helpful. Thank you

18 januari 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Worst service in the universe

Worst service in the universe. I don’t give credit to any of these fake reviews out there. Pre-sale everything was great, however upon completion, this company will push you to insanity. Avoid at all costs

29 september 2022
Review zonder uitnodiging
Logo NHG Homes

Antwoord van NHG Homes

Hi Abdul,

We're sorry to hear that you've had a bad experience outside of our sales and progression team. Our team in the sales office value your customer experience and work hard to guide you through the process to homeownership.

Thanks for responding to our request to provide more details. We’ll pass these onto our customer support team within the main Notting Hill Genesis group who will be in touch. If you are experiencing issues with your home after purchase there are a number of channels for you to seek help such as dedicated property managers, a residents app, an online chat facility at www.nhg.org.uk or you can call on 0203 815 0000

Kind regards,
NHG Sales.

Beoordeeld met 5 van de 5 sterren

Great service right up to completion

Very professional company, very prompt with replies and made the whole process run as smoothly as possible. Made it a pretty much stress free experience as a buyer. The whole team couldn't have been more helpful and especially John Vincent from the sales team. I would highly recommend NHG.

23 december 2022
Review zonder uitnodiging
Logo NHG Homes

Antwoord van NHG Homes

Thanks for your review Tom! It's great to hear about your experience and we've also passed your comments on to John as well.

Beoordeeld met 5 van de 5 sterren

Sales team/ Steven Trung Lam

The Sales team at NHG are really efficient and helpful. As a first time buyer who did not have much experience of the whole process, I received answers to all my questions and support where needed. Steven Trung Lam was especially helpful with progressing the purchase process, adding an extra push where needed, so the whole sales process from viewing to key handover took exactly 1 month. Steven always answered the phone or called back really soon, which I especially appreciate as a person who values efficiency.

30 november 2022
Review zonder uitnodiging

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