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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I cannot praise grace and Jack enough in this shared ownership process!! They kept regular consistent contact with me giving me updates and making sure I am in the loop every step of the way making me... Toon meer

Beoordeeld met 5 van de 5 sterren

We’ve had a really positive experience with Notting Hill Genesis, particularly thanks to Marco, who has been absolutely fantastic throughout the process of purchasing our new home at Saxon Wharf... Toon meer

Beoordeeld met 5 van de 5 sterren

Leigh has been very helpful in my short duration of pursuing a shared ownership. I feel she has gone the extra mile when trying to help, with another provider (southern housing group), not doing the s... Toon meer

Beoordeeld met 5 van de 5 sterren

I must take this opportunity to thank Mario from NGH homes He is an example of a professional, over and above and going to the extreme to help his client. No phone call was too much on the day I mov... Toon meer

Bedrijfsgegevens

  1. Woningbouwvereniging
  2. ook in
  3. Eigendomsbeheerder
  4. Vastgoedontwikkelaar

Geschreven door het bedrijf

For anyone, the process of buying a home in London, is a series of trade-offs. It can lead to scenarios you never dreamt you’d consider – forget the second bedroom, consider an unknown neighbourhood or even leave the city altogether. NHG Homes is the partner you’ve been looking for to help you navigate the array of choices, make compromises you’re comfortable with and find a home you deserve in the city you love. Our homes and developments are designed to a high specification, made achievable through the wide range of financial options we offer – from shared through to outright ownership. Always within reach of the city centre, reflecting the unique neighbourhoods they are part of and built for the people who make this amazing city what it is. It’s our home and we want it to be yours too. With NHG Homes, it can be. Choose London. Notting Hill Genesis is one of London's leading housing associations, managing over 66,000 homes across the capital and building thousands more our vision is a to provide homes that build a better place for all. The profits of homes sold by NHG Homes are invested back into the community, supporting services and developing more homes.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

347 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 75% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,7

Alle reviews

(347)

72 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great and simple experience with Steven…

Great and simple experience with Steven and his colleague Jack who was filling in in moments of absence.

NHG from start to finish has been great to deal with and any member of staff I have spoken to has shown me utmost respect and understanding even with my lacking knowledge being a first time buyer

29 augustus 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great experience dealing with Steven

Great experience dealing with Steven on the progression of my shared ownership purchase with NHG. Always friendly and helpful and working to get the most up to date information on how anything is progressing.

21 augustus 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service

The whole process was much easier with all the guidance from the team, but especially from Steven, who helped us with all the necessary details and information at all stages. He was very supportive and always available and able to help with any of our concerns. Thank you!!

14 augustus 2023
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Steven Lam from sales progression team

Not had the most smooth exchange process (delay in exchange; service charge went up) but Steven has been very helpful and always quick to response.

Hope the exchange to legal completion process will be hassle-free.

7 augustus 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Perfect

Priyesh started off our housing journey by showing us around a couple of times. Was a bumpy start at the beginning but he was able to advise solutions and alternatives. We were introduced to Steven and he's been our main point of contact since. Communication has been exceptional from Steven, he's always been available and has been guiding us through the journey. Even with months long delays from the bank, Steven has been really understanding and patient with our situation, have finally exchanged today! Appreciate all the work done in the background :)

4 augustus 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very helpful

In every step of dealing they was very helpful. That’s make us comfortable to deal with it . We went to other developers we couldn’t find help.I would recommend this developer to my friend’s & family.

30 juli 2023
Beoordeeld met 5 van de 5 sterren

Perfect!

Daniel was great in taking the time to show me the different units, explaining all the key points thoroughly, and answering all my questions. He had excellent knowledge about the units, but also the property market in general, and the overall home-buying process. Refreshing service, compared to some sales professionals that just rush you through the process and don't offer the depth of knowledge.

7 juni 2023
Logo NHG Homes

Antwoord van NHG Homes

Hi Jodina, thanks for taking the time to leave us a review and it's great to hear of the service you have received with Daniel. We'll make sure to pass on the kind words!

Beoordeeld met 4 van de 5 sterren

Contact Throughout

Some small issues at the start of the process with change in service fee that were very different to what was originally shown - but everything to sort this out went smoothly and was always kept in contact with a member of NHG throughout.

22 juni 2023
Beoordeeld met 5 van de 5 sterren

Very satisfactory

Very satisfactory. All the information were accurate to the point. Communication was very smooth and frequent from day first until the completion day. Layout of the apartment and the fittings are really good quality. I’m happy that I bought my flat from NHG.

23 mei 2023
Beoordeeld met 5 van de 5 sterren

Great Experience - Thank you Daniel Jennings!

I had a great experience of purchasing my first (shared ownership) property with NHG - thank you.

Special mention and thanks to Daniel Jennings, whom I dealt with mostly!!! He was very kind and super supportive. His clear and personable communication made the whole process much easier and much more enjoyable. Daniel was always approachable and I believe he went above and beyond; he recommended a good mortgage advisor and solicitors, and he made sure that everyone was liaising and communicating effectively. Cannot thank him enough and would only recommend him.

18 mei 2023
Logo NHG Homes

Antwoord van NHG Homes

Hi Gisela, Thanks for taking the time to leave this wonderful review. We've passed on your comments to Daniel and wish you all the best in your new home!

Beoordeeld met 4 van de 5 sterren

beyond average

Sales team was very friendly and helpful. I slightly tricky case as in order to get the discount that was announced for March the sale should be completed in 26 days which according to statistic hard to do. Despite the fact that sales manager that I was initially worked with had a short holiday I was carefully hand over to her colleague that started the process to me and gave me first guide how to act. Can estimate sales team action definitely beyond average, however there's still some few things that prevent me from giving 5 stars - during flat review process for the bank one day was wasted as the documents wasn't provide to the 3rd party company as sales manager has a day off ( this easily could be done by anyone else in the team )

27 maart 2023
Beoordeeld met 1 van de 5 sterren

What a laugh...

Had quite a laugh reading so many of these obviously fake reviews. I entered in to shared ownership at Oaklands Rise and I would tell anyone looking in to a shared ownership with NHG. Don't do it. They have increased our service charge by 100% this year after only a year of living here. The system is set up to fleece you of your hard earned money and the set up is not trustworthy.

10 april 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Steven Trung Lam

I recently had the pleasure of working with Steven from the property sales team and I cannot recommend him highly enough. From the moment we first met, Steven impressed me with his professionalism, knowledge, and dedication to his work.

Throughout the entire process, Steven went out of his way to proactively get things done and went above and beyond my expectations. He took the time to explain everything to me clearly, answered all of my questions, and made me feel completely at ease.

Steven took care of all the details and ensured that the entire process ran smoothly. He was always available to communicate with me and kept me updated every step of the way.

What truly stood out to me about Steven was his genuine passion for his work and his commitment to his clients. He truly went above and beyond to make the entire process as stress-free as possible for me, and I am incredibly grateful for his efforts.

I would not hesitate to recommend him to anyone, and I know that he will continue to exceed expectations in everything he does.

4 april 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

This review is to thank John Vincent…

This review is to thank John Vincent who handed over the keys to my apartment and I could not be happier that I received the keys from him. I had had an extremely stressful experience until that point but John really helped me out. He is a clear communicator, friendly, and empathetic. An absolute asset to NHG Sales team.

30 maart 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Jack C was absolutely amazing

I was dealing with solicitors who constantly needed need a push to get work done. Jack C at Notting Hill Genesis was absolutely amazing and was the biggest help ever throughout the entire process. I really can’t thank home enough. He was on the case everyday and kept regular contact with updates whenever he could. I wish I could have paid my legal fees directly to him and he earned it more than the solicitors did. Thanks so much Jack. You were amazing!!

31 maart 2023
Review zonder uitnodiging

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