NineLife United Kingdom Reviews 1.890

Absolutely wonderful staff, they showed such kindness. I cant appreciate it enough, thank you 😊

Great price
Was surprised the order was being sent from USA,the price was in sterling,so assumed it was a uk based,
Will definitely be ordering again

From start to finish it was as easy as counting 123. The ordering and pay process was easily negotiated and as for the shipping there was no hassle with regular updates.

Made order still no delivery and no reply from them. Last emails they keep telling me it’s on its way, gave me a tracking number and says it’s in Mexico. No refund money gone. Can not believe people can be ok with this, it’s not right.

Good product. Delivery wait was a little on the long side but my concerns were replied to along the way.

I managed to get the product that I needed at a competetive price the only drawback was that I had to wait quite a while as the product was delivered direct from USA.

I’ve been looking for a Bracoo arm support band for my tennis elbow and couldn’t find one anywhere, until I amazingly found one on NineLife, I was a little concerned about ordering after reading some negative reviews here on trustpilot, but after reading so many positive reviews on here too I ordered anyway

I definitely didn’t need to worry at all ~ it was very easy ordering on their website, I received a confirmation email and text a soon as I placed my order, when my order was processed, when it was shipped and another with a delivery date. I was expecting a long time before I got my order but it only took 1 1/2 weeks which again surprised me, and was packaged really well
I am so glad I listened to the positive reviews and not the negative ones :o) the Bracoo arm support is amazing and exactly what I wanted, one very happy customer ~ I would definitely order from NineLife again ~ thank you 😊

The quickness of the order was good.
This liquid makes it easier to take and be absorbed..

edited. they fixed my order but it is just incredibly slow. rating upgraded accordingly. cheers.

Fast delivery and exactly what I ordered.

Easy to order and pay.
Fast delivery and well packed items.
Have now ordered coffee three times and will continue to do so. Great service!

Brilliant and so comfortable

Did everything to ensure I received the product I wanted. Good communications.

Placed an order for Chocolate Casino Chips for two big birthdays in our family at the very end of January. Order cost well over £100.
Placed the order on 16th Jan 2026 expecting the parcel within the week to ten days as suggested on the website.
Only being delivered now 5th Feb 2026
Discovered only through the Tracking Info the order was being shipped from America - absolutely no information the website stating this.
I ordered from Ninelife as I fully believed the order was coming from within the UK.
The Tracking showed the parcel was received into the UK on 27th Jan but it's now taken 10 days for it to be delivered.
Very disappointed with their replies when I emailed to politely query the order.
Absolutely no transparency on the website about point of origin or true delivery dates.
Will not use them again as I now do not trust them as a supplier.

Good to find company supplying products fro overseas. Arrived from America in 15 days

Excellent customer service and very good price.

Good help and support when item missed destination

The process of ordering was smooth, and the product was delivered on time.

Good pricing

easy to order , but expesive