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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Charles morrison and martin flora dont let them sell u shit i have been waiting for 3.5 months for insulation and have got the run around non stop 650 bucks gone and noone gives a shit

Beoordeeld met 5 van de 5 sterren

I found the brushes I needed with the end fittings I required. They work well. I'm still working the brand-new stiffness out of the 10 incher but it's cleaning the chimney so much cleaner than the sm... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I started using Super Cedar Firestarters a few years ago and really like them because they light quickly, and get a good fire going quickly. I found them online through Northline Express. Northline Ex... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

I use this hearth & stove cleaner every day to dampen a paper towel with it and dip it in fine ash from my wood burning fireplace to clean the ceramic glass on the doors. Vcombination works perfectly!... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Openhaard- en kachelwinkel
  2. Meubelwinkel
  3. Houtkachelwinkel

Informatie afkomstig van verschillende externe bronnen

We offer top quality indoor and outdoor fireplaces, stoves, stove pipe and more to heat your life up. Great prices and Fast Shipping!


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

11K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 68% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

Zo gebruikt dit bedrijf Trustpilot

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Beoordeeld met 4 van de 5 sterren

Excellent product! Have used for years! But you need to package better for shipping!

I use this hearth & stove cleaner every day to dampen a paper towel with it and dip it in fine ash from my wood burning fireplace to clean the ceramic glass on the doors. Vcombination works perfectly! Sometimes if buildup is light I don't need the addition of ash. I gave 4 stars because it wasn't packaged well enough and arrived with a slight leak in the shipping box due to a broken seal. There was insufficient packaging material to hold the jugs in place so they wouldn't roll around in the too big of a box. This caused the screw cap to come off and the seal to break. Fortunately very little leaked out so did not need to be reimbursed. You need to package better so gallon jugs are secure.

27 mei 2025
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Antwoord van northlineexpress.com

Thank you for your feedback regarding the recent issue with your item leaking. We sincerely apologize for this inconvenience and will ensure that our shipping department is made aware of the situation to prevent it from happening again in the future.

Beoordeeld met 5 van de 5 sterren
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Antwoord van northlineexpress.com

We are delighted to hear that our customer service team met your expectations! Your satisfaction is our top priority, and we appreciate you taking the time to share your positive experience with us.

Beoordeeld met 5 van de 5 sterren

Arrived on time and the product is of…

Arrived on time and the product is of good quality and fit is as expected.

9 juni 2025
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Antwoord van northlineexpress.com

We are thrilled to learn that your item arrived on time and met your quality expectations! Your satisfaction is our top priority, and we appreciate your feedback.

Beoordeeld met 5 van de 5 sterren

Got the Skeeter Vac quickly!

Got the Skeeter Vac quickly and at a great price with added extras. Appreciate the fast delivery so I could start using it!

9 juni 2025
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Antwoord van northlineexpress.com

We are thrilled to hear that your Skeeter Vac arrived quickly and that you were pleased with the price and fast delivery.

Beoordeeld met 5 van de 5 sterren

Product was nicely packaged and on…

Product was nicely packaged and on time! Thank you!

9 juni 2025
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Antwoord van northlineexpress.com

We are pleased to hear that your product was packaged well and arrived on time. Your satisfaction is our top priority, and feedback like yours helps us continue to improve our services.

Beoordeeld met 5 van de 5 sterren

Just what they said it was

Just what they said it was. It works perfectly. It came sooner than they said it would. A great experience.!

9 juni 2025
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Antwoord van northlineexpress.com

We are pleased to hear that the product met your expectations and that your order arrived in a timely manner. Your satisfaction is our priority, and we appreciate you taking the time to share your experience with us.

Beoordeeld met 5 van de 5 sterren

Fast Response

Fast Response, quality product, mosquitos gone!

7 juni 2025
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Antwoord van northlineexpress.com

We are pleased to hear that the product met your expectations! It's wonderful to know that the mosquitoes are gone.

Beoordeeld met 5 van de 5 sterren

Great product

Great product, great price, and fast shipping!

8 juni 2025
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Antwoord van northlineexpress.com

We are thrilled to hear that you are satisfied with the price, the product, and the fast shipping! Your feedback means a lot to us, and it's wonderful to know that we met your expectations.

Beoordeeld met 5 van de 5 sterren

Great price and free shipping!

You gave me free shipping and my order arrived very quickly and was exactly what I needed. It was also discounted and I love a sale!

24 mei 2025
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Antwoord van northlineexpress.com

We are thrilled to hear that you are satisfied with the price, the product, and the fast shipping! Your feedback means a lot to us, and it's wonderful to know that we met your expectations.

Beoordeeld met 5 van de 5 sterren

Beautiful product

Beautiful product! Arrived on time!

25 mei 2025
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Antwoord van northlineexpress.com

We are pleased to hear that you are happy with the product and that your order arrived on time. Customer satisfaction is our top priority, and it’s great to know that we met your expectations.

Beoordeeld met 5 van de 5 sterren

Best price

Best price! Product as advertised!

24 mei 2025
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Antwoord van northlineexpress.com

We are pleased to hear that you are happy with the price and the product. Your satisfaction is our top priority, and it’s always great to receive positive feedback from our valued customers.

Beoordeeld met 5 van de 5 sterren

The item came quickly

The item came quickly, is exactly as depicted and was about 50% less than other online suppliers.

24 mei 2025
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Antwoord van northlineexpress.com

We are pleased to hear that you are happy with the price and the product. Your satisfaction is our top priority, and it’s always great to receive positive feedback from our valued customers.

Beoordeeld met 5 van de 5 sterren

They were helpful in helping me choose…

They were helpful in helping me choose the right item for me. It came quickly and works perfect for the space I have!

10 april 2025
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Antwoord van northlineexpress.com

Thank you for your order! We are pleased to hear that our customer service staff has been helpful and that your order shipped and arrived on time.

Beoordeeld met 5 van de 5 sterren

Awesome experience

Awesome experience. Had a product that was damaged during shipping and they took care of it immediately. Extremely happy!

23 mei 2025
Logo northlineexpress.com

Antwoord van northlineexpress.com

We are pleased to hear that our customer service team was able to assist you with your damaged order and got everything taken care of.

Beoordeeld met 5 van de 5 sterren

Excellent quality there’s more longer…

Excellent quality there’s more longer than I thought and for consequences more safety.

21 mei 2025
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Antwoord van northlineexpress.com

We are delighted to hear that you are happy with the fireplace matches! Your satisfaction is our top priority, and it's wonderful to know that our product met your expectations.

Beoordeeld met 5 van de 5 sterren

No issues smooth process and great delivery

Smooth process ordering quick delivery in great product.

3 juni 2025
Logo northlineexpress.com

Antwoord van northlineexpress.com

We are pleased to hear that you are happy with the product and that your order arrived on time. Customer satisfaction is our top priority, and it’s great to know that we met your expectations.

Beoordeeld met 1 van de 5 sterren

Never arrived

2 juni 2025
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Antwoord van northlineexpress.com

We do apologize for the inconvenience regarding the backorder item. We have processed the cancellation of your order and voided the authorization.

Additionally, please note that we have left a voicemail for you with further details regarding this matter.

Beoordeeld met 1 van de 5 sterren

Does not do the job at all.

Took quite a long time to get the product (mosquito electronic trap), and now that it's been working for a few weeks, I realize what a mistake I made buying it. Doesn't work nearly as well as a smaller cheaper model and that one only works soso. Would not recommend

19 mei 2025
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Antwoord van northlineexpress.com

We are sorry to hear you are not happy with your purchase. We have tried reaching out by phone and email.

Beoordeeld met 5 van de 5 sterren

fireplace rug

I had searched for the rug I needed and found it on Northline Express. Great customer service and fast shipping. I am very happy!!!

1 juni 2025
Logo northlineexpress.com

Antwoord van northlineexpress.com

Thank you for your order! We are pleased to hear that our customer service staff has been helpful and that your order shipped and arrived on time.

Beoordeeld met 1 van de 5 sterren

The product was damaged in shipping and…

The product was damaged in shipping and half of the contents spilled and was unusable. There was no packaging in the box to protect the product in shipping.

18 mei 2025
Logo northlineexpress.com

Antwoord van northlineexpress.com

We do apologize, the item arrived damaged we will file a claim with the carry and will be reaching out to you.

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