North West Fire Doors Ltd Reviews 

Quick to come out to survey, and then just as quick to send out the engineers to do the job, and a great job they did to. Very professional and polite and we'll definitely use them again.

Excellent service - no fuss - just got on and did the job on time for the estimate quoted. Liaised with building occupier too - made it easy for me and recommended.

So far the help and service from NorthWest Firedoors has been very, very good. Lewis was very patient, gave me lots of information and spent a lot of time on the telephone initially when I enquired about fire door options, supply and installation. I have received a very reasonable quote for two different door options which includes installation of the complete door sets. I can expect a prompt initial survey visit followed by a 3-5 week lead time to a fully certificated job done ! Thanks Northwest Firedoors - Great service so far

Spoke to Will regarding defects on our 20 year old fire door in a flat in Northwich. Will was friendly and gave advice on what was required to make our fire door compliant with current fire regulations. He provided with a written quote and a date when he could fit us in to complete the work.
I would recommend this Company

Great service from knowledgeable guys. Efficient and informative inspection with a comprehensive report and quick quote for repairs

Will ,Lewis and the team at Northwest Fire Doors are all very professional in their work. I received a trouble free service from start to finish , with lots of helpful advice before making my decision.
I am extremely happy with the quality of my door ,and with the after sales care.
Competitive prices to seriously consider.
Highly recommended by myself.
Thanks very much , x Sylvia.x

Looking for a quote on Fire Doors to be fitted, gave me information required and confirmation available, took my details , email etc. emailed reply to me direct, efficient and quick response.

I am a landlord and arranged for a fire door to be fitted at my tenants' flat, upon the recommendation of the flat block management company. North West Fire Doors' quote was much better than that offered by the management company. North West Fire doors offered me great advice, provided a great door, organizing all themselves by liaising direct with my tenant. One phone call, job done within short space of time, no hassle for me is a landlord. Would highly recommend this company. They even painted the door for a reasonable additional fee. Busy landlords get this company's number in your phone book.

I cannot recommend NWD Ltd highly enough. Will who I initially spoke to was extremely helpful and knowledgeable more than can be said for the Management Company for our flats. He gave good honest advice and the work was carried out in good time and efficiently.
I found the costs very reasonable too. I have no reservations about this company at all and it was a pleasure to do business with them.

I spoke a man called Will. He was very helpful and at no stage did he try to sell me anything. He just gave me good and helpful advice. Very refreshing to find an honest company!!!

Came to fit new doors at our care home, very good service. Excellent communication throughout and very caring staff who understood our residents and were respectful of them.

Two site visits booked, same reason for not turning up. Not very professional.

In reply to your response.
The purpose of a review is to provide feedback to yourselves, positive or negatively. I my experience, it was a negative experience.
As for prioritising customers who spend with you. How do you every get new customers? Perhaps you need to review your customer service policies.
Is it so difficult to book an appointment and stick to it? We all have other commitments and scheduling appointments isn’t always convenient for both parties.

Great job from start to finish. Very helpful and thorough.

I have now met most of the staff and they are all amazing, polite and so hard working. They literally arrive early start the job and do not stop until it is finished. The quality of the work is excellent and most of all their knowledge of fire doors and the legislation required is extensive. This fills you with confidence as a company knowing that you are meeting the correct standard required.

Quick and responsive to requests and knowledgeable advice provided to our questions. Returned my call / emails same day.

Thank you guys! You are all being so helpful in our quest into the world of fire doors. So looking forward to seeing the finished product.

Will and the team are helpful, knowledgeable and competitively priced. Always take the time to chat and help you with your query.

Great service from North West Fire Doors Ltd. They made it very easy for me to arrange the visits to our practice for quotes and fitting of the new fire door.
Thank you to all the team.

excellent team I am very happy and they placed the door very correctly .... very kind team I recommend this company to choose it